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Quick Reference to Triage Second Edition

4.3 out of 5 stars 10 customer reviews
ISBN-13: 978-0781740227
ISBN-10: 0781740223
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Editorial Reviews

From the Back Cover

Here's everything you need to know to triage in an emergency - in one accessible source! More than a basic assessment manual, Quick Reference to Triage is a multi-purpose problem-solver that takes you from the fundamentals of emergency nursing through the organizational and leadership skills needed to maintain a top-notch triage staff.

The critical guidance you'll find in this rapid-access manual covers all the essential elements of triage - from the first moment you see the patient through the initial nursing intervention.

Emergency Alerts help you recognize serious conditions quickly and respond with the appropriate nursing interventions.

Alphabetized Listings of patient complaints according to Assessment, Immediate Triage, and Initial Nursing Interventions let you retrieve critical information in a flash.

Pearls of Triage Wisdom, not found in other books, provide tips from the author's years of triage experience to help improve assessment of specific populations, including geriatric, pediatric, obstetric, and psychiatric patients.

Cultural Considerations including Cross Cultural Empathy, Basic Spanish Triage Questions, and How to Get the Most from an Interpreter promote effective communication.

Post Test lets you assess you knowledge and helps nursing manager evaluate staff expertise in following emergency protocols.

A Must for Any Emergency Department! --This text refers to an alternate Spiral-bound edition.

About the Author

Valerie G.A. Grossman, BSN, CEN

Ms. Grossman is a seasoned professional with over 19 years of front line experience in the areas of emergency nursing, urgent care nursing, and telephone triage nursing. Lessons learned from her roles of staff nurse, clinical manager, quality improvement coordinator, and head nurse have provided valuable learning opportunities, making her an invaluable source and educator in the area of triage assessment and customer service.

She has had the opportunity to work in a variety of settings including small rural hospitals, major urban trauma centers, an inner city urgent care center, and a home-based telephone triage program. This variety of work settings has created her global views of quality health care and her belief in the delivery of excellent health care for everyone.

This book started out as a 20-page project to educate emergency department nurses how to perform accurate triage assessments of incoming patients. Over time, it grew into a complete resource for the health care professional who deals with patients.

This text is appropriate for anyone who performs triage assessments including school health offices, correctional infirmaries, urgent care centers, physician offices, ambulatory care centers, pre-hospital emergency medical services, schools of nursing, nursing education departments, occupational medicine departments, telephone triage settings, and emergency departments.

Ms. Grossman is an accomplished writer with many publications in professional journals as well as a chapter in a pediatric nursing textbook. She is a consulting editor for the Journal of Emergency Nursing and was a consulting editor for Faulkner and Gray's 2000: Directory of Medical Call Centers. She served as the national chairperson of the Emergency Nurses Association's Telephone Triage Special Interest Group for 3 years, and is currently the Chair of the Content Team for the Telephone Nursing Certification Exam being written by the National Certification Corporation. She is a national speaker on triage and an international nursing consultant in this area as well. --This text refers to an alternate Spiral-bound edition.

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Product Details

  • Spiral-bound: 304 pages
  • Publisher: LWW; Second edition (April 4, 2003)
  • Language: English
  • ISBN-10: 0781740223
  • ISBN-13: 978-0781740227
  • Product Dimensions: 8.9 x 7.6 x 0.8 inches
  • Shipping Weight: 1.2 pounds
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (10 customer reviews)
  • Amazon Best Sellers Rank: #839,535 in Books (See Top 100 in Books)

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Customer Reviews

Top Customer Reviews

By A Customer on January 29, 1999
Format: Spiral-bound
Finally an RN Triage guide book plus. This book was written by somebody who has been there and done that.
I recommend this book for nurses who plan to go through the ED experience. This book will guide them through the difficult and trying times.
The "Pearls of Wisdom" Chapter is a definite treasure trove of experience that each RN can relate to.
To top it all, the book size fits a lab coat pocket so one can carry it all of the time or store it in a locker for that essential quick-glance.
Comment 26 of 27 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Format: Spiral-bound
This is definitely a MUST READ AND KEEP HANDY reference/guide to facilitating an effective and appropriate triage process in any setting, with any patient. Written primarily for the urgent/emergency care nurse, this book is easy to navigate and will be a valuable resource in every ER, outpatient clinic, physicians office, school health center and medical library. I can see it reaching the very top of the "required" reading list for ALL front-line health professionals; especially telehealth/telephone triage nurses.
New nurses will love the "pearls of triage wisdom" section. Experienced nurses will be delighted to finally have such a comprehensive listing of cultural considerations. The Post test feature is a great guide for self directed learners, and would also assist nursing managers in the evaluation of staff competency. The inclusion of humor in many of the illustrations created by John F. Aarne, (who happens to be Val's father) makes this publication not only a incredibly useful educational tool but also a nursing treasure.
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By A Customer on January 18, 1999
Format: Spiral-bound
Finally, someone has waded through the mass of ambiguity and arrived at a top notch presentation of the triage function. This book is solid and useful, and it will very likely become the benchmark for any others. I highly recommend this as a read for the serious health care professional, whether in an emergency department or a private physician office.
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Format: Spiral-bound
The second edition of this popular triage manual still has one important item missing, but I'll tell you what it does have first. It provides a total look at emergency room triage from all angles. For the nursing students and new grads there are pointers about basic patient assessment and evidenced based treatment. For senior staff and emergency department management personnel there are guidelines for leadership and quality assurance. For busy ER personnel there are alphabetized listings of patient complaints, emergency alerts to help nurses recognize serious conditions quickly, "Pearls of Triage Wisdom" with timely clinical tips, and cross-cultural considerations.

Find out how to get the most benefit from a translator. Discover the clinical considerations of Ginseng, Kava, and other natural, alternative and herbal substances. This unique resource has been sprinkled with witty illustrations drawn by the author's father. Tucked in the back there are brand-new exams that will enable purchasers to receive continuing education credits.

The flaw? There is no mention that it should be at the very top of the "required" reading list for ALL front-line health professionals. It's definitely not a glossy "coffee table" book. You probably should order 3 and leave one discussion copy in the break room, one reading copy for library and one crisis copy hanging by the phone.
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Format: Spiral-bound Verified Purchase
from description it seems it has specific questions to ask a patient in triage for specific heath problems but it does not i was disappointed it is a good book as reference for new nurses but not what i have expected
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