Customer Reviews

QuickBooks Basic Payroll Unlimited Employees 2009

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I echo the review by capeyankee (02/03/2009). One would think that if you had previously purchased the STANDARD version (1 year subscription) and now had to choose between a BASIC version and an ENHANCED version, you would get what you had before by ordering the BASIC version (STANDARD = BASIC, one would think). Not so, and the difference is significant. To further the confusion (and the misleading labeling) if you searched for "QuickBooks STANDARD Payroll" on Amazon and then clicked on "See Newer Version of This Item" you would be taken to the BASIC Payroll product. Hardly a newer version of STANDARD, the BASIC product provides quite a bit less than the STANDARD did.

I have used QB Standard payroll for years most recently purchasing Standard 2008 for unlimited employees a year ago for $99 discounted at retail. It calculated and printed most federal forms (941 included) and automatically filled preprinted W-2 and other annual reports and forms. Standard has been discontinued and Basic does NOT print or fill out these forms for you.

Be aware you will need to obtain forms and do this all manually -- unless you spend a lot more money on the Enhanced version. A forced feeding by Intuit which in any economy breeds resentment.

I use Payroll with QB Pro / TurboTax for Business / QB Point-of-Sale Pro / TurboTax Deluxe and Quicken -- and I am a stockholder. I have read the many complaints on Amazon for years not all of which are justified by any means. But this plus an Internet security vulnerabilty in POS Pro discovered in a credit card industry required security scan last fall (not from an alert by Intuit although they knew it was there) which still has not been properly addressed by Intuit is very damaging to my trust in Intuit.

So if you are using QB to pay employees and also use a POS version with a server and at least one client (network) computer be advised that there is a vulnerability that could make it easier for an attacker to obtain a lot more than credit card information -- employee SSN other personal ID data.

I am still trying to work with Intuit to find a solution -- not just for myself but also for all other customers (few of whom know the risk that exists). I will update this further over time.

I echo the reviews of capeyankee, 2/3/09, and M.MA. Stammer, 2/16/09. Not really much more to say. Pay a signifcant amount more, over $100!, solely for payroll forms, which were previously included in the Standard version? I can't find words for this that would be printable.

I agree with what everyone has said. Every year Intuit forces it's loyal customers to accept additional hobbling of their software, or worse yet forced upgrade. I wish I had time to change to a different system, although I don't know if they are any better. To be forced to buy the enhanced version for a small business (but larger than 3 employees)is not engendering any good will.

I think you can do your W-2s on online, but that is about it and you cannot file your interim reports. Geez are we back to Telefile? Since these folks and the large companies are in kahoots, there is no reasonable direct access to forms and filing.

They are the strongest player in the field, and we will continue to suffer for it. And since we all seem to stay in the game, for whatever reason, they are not penalized for their arrogance.

Every succeeding year QuickBooks offers less and moves more features into add-ons at additional cost, and of course the basic price goes up, even though it includes less.

It is exceedingly frustrating to work with Intuit, a company that seems to think its customers are in inexhaustible revenue source. At some point there will be a viable alternative to QuicBooks and Intuit will discover that it has no loyal customer base, that every user is itching to abandon Intuit, and no one will be renewing subscriptions to QuickBooks. If I owned stock in Intuit I would be extremely upset at how Intuit alienates its users to the point that most users actually HATE Intuit.

I am regretfully renewing my Payroll subscription for another year (I skipped last year, preferring to use an Excel macro I created to calculate all the information and paste it into QB) only because I don't want to fill in W2's by hand.