Customer Reviews

QuickBooks Premier Professional Services Edition 2005

5 star:		(1)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

The company is a huge scam operation. Here's how they did it to me: they charge you $400 for their Professional Sevices version. What they don't tell you on the packaging, is that if you have any problem whatsover with their product, even if it is a glitch in their system, they will charge you $50 just to call them and ask for it. So the first time I called to find out why their invoice feature was broken, printing a total line on pages where you hadn't reached the total yet, and printing the first pages "Invoice" title repeatedly on subsequent pages where it looked weird, they would not even talk to me unless I paid $50 or bought a more expensive 90-day plan from them. And not only do they hide it from their packaging, if you go on the website they claim that they will talk to you if it is a problem with their product, but when you call you find out that was a lie because they refuse to talk unless you pony up. Shame on them. Buy a different product. If others have similar experiences, let's share them and maybe we can do something.

I've had this product for a few weeks and I use it everyday. The main reason I bought it was for the timing feature. In my business, I need to bill by time, and my Quickbooks 2002 always crashed when I used the timing feature. I was hesitant to try Quickbooks again, but with a money-back guarantee from the company decided to give this version a try.

I find this product to be great. It hasn't crashed on me once, and is much easier to move around from the single timing feature, to weekly time sheets, to preparing invoices. I haven't attempted to do an invoice in Word yet. I just export to Excel, but that process is painless in this program.

I highly recommend it!