Quicken Home & Business 2012 [Download]

by Intuit

Product Features

• Organizes your personal and home based business finances in one place
• Identifies tax-deductible home business expenses
• Shows your profit and loss at a glance
• Creates customized invoices and estimates
• Creates Schedule C reports to save you time on taxes
• Automatically categorizes personal and home-business expenses; view profit and loss at a glance
• Combines personal finance features of Quicken Premier with tools for the home business
• New Large Font mode for easy viewing; free customer service when you need it
• Redesigned budgeting tool; create a customized plan to reduce, or eliminate, debt
• Track your equity with the improved property and debt dashboard

Product Details

• Downloading: Currently, this item is available only to customers located in the United States and who have a U.S. billing address.
• Note: Gifting is not available for this item.
• ASIN: B005HYI7H2
• Date first available at Amazon.com: August 18, 2011
• Average Customer Review: 2.6 out of 5 stars  See all reviews (96 customer reviews)
• Amazon Best Sellers Rank: #69 in Software (See Top 100 in Software)
  • #5 in Software > Personal Finance > Money Management
  • #42 in Software > Business & Office

Product Description

Amazon.com Product Description

Quicken Home & Business Personal Finance Software

Organizes your personal and your home based business finances, all in one place












Categorizes your personal and home business expenses so you know where your money is going












Shows your profit and loss at a glance so you know how your home-based business is doing at any time













Create professional looking invoices and estimates
Creates Schedule C reports to save you time on taxes
Maximize your tax deductions: Home & Business points out potential tax-deductible business expenses












Fully Redesigned! Better budgeting

Now, it's easier than ever to set savings goals with our redesigned budgeting tool. Keep track of different budget categories and know how much you have left to spend each month.

Fully Redesigned! Reduce your debt
Create a customized plan to reduce, or eliminate, your debt. We make it easy to stick to your plan with our new, easy-to-use, interactive tools.

Upgraded! Free customer service
We're here when you need us with free customer service and extended hours. No more waiting for call backs!

New! Customize your view
Our new large font mode makes it easier to see where you stand - without straining your eyes.
Screenshot: See attached "large vs small fonts What's New.png" file
Improved! Track your equity
We've updated our property and debt dashboard to give you a truer picture of the equity you've earned.

Online features require Internet access and are subject to change. Services vary among participating financial institutions or other parties and may be subject to application approval, additional terms, conditions and fees. More than 12,000 participating financial institutions as of 08/01/11.

 

Product Description

Quicken Home & Business software helps you organize and manage your personal and home-based business finances, all in one place

Customer Reviews

Most Helpful Customer Reviews

113 of 115 people found the following review helpful:

1.0 out of 5 stars Extremely bug-ridden, November 5, 2011

By 

Kauilani DeMarzo "Kaui" (Bay Area, CA) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Quicken Home & Business 2012 [Download] (Software Download)

Quicken user for 20 years. Don't buy this update -- almost everything I tried to do, I found a bug in the software (downloading & accepting transactions, entering investment transactions)...Felt like it must still be the alpha version. After much frustration, I am giving up and going back to Quicken 2010. And, by the way, back up your files in a separate place before you try 2012, otherwise you wont be able to revert back if you don't like it.

More generally, I am pretty fed up with Intuit's updates, which seem to repeatedly introduce needless UI changes and new bugs.

75 of 75 people found the following review helpful:

1.0 out of 5 stars * UPDATED 2-1-12 * Quicken 2012 Home and Business Continues Its Dismal Dive, November 17, 2011

By 

Flux Computer Repair (Jackson, Wyoming) - See all my reviews

This review is from: Quicken Home & Business 2012 (Software)

Some background about me :

I have been a Quicken user for over 15 years. I am a computer tech and fix hardware and software issues for a living. I own the business. Therefore I know about computers and I know about running a good business.

My Impressions about Quicken :

I have just upgraded (or rather purchased a full version as Intuit doesn't ever offer "Upgrade" pricing...they make you pay the full price. Thank God for Amazon!) from Quicken Home and Business 2011. I normally would have waited for the mandatory 3-year "forced" upgrade Intuit always imposes like clockwork, but my 2011 version has stopped working in that the "One-Step-Update" function has stopped downloading transactions from my bank for my checking accounts. This has been the case for about 6 months. I've tried multiple times to get the issue resolved through my own skills, through my bank and through Intuit tech support. The upgrade to 2012 failed to resolve the issue. Manual exports from my bank still import but the auto-downloads are still broken. I've tried every trick in the book. I've verified my data files are A-OK and not corrupted. I've uninstalled and reinstalled and a ton of other things and can verify the problem is not my computer or files. It is either the software coding or Intuit's servers. I have been in detailed lengthy conversations with the knowledgeable techs at the bank and am confident the problem is not at the banking institution.

Unfortunately, their tech support is a joke. They either are unresponsive, push blame elsewhere or accept the blame and say they are aware of the problem and working on the issue but it never gets fixed. You get a different story every time you call depending on who is answering the phone. These are untrained "techs" reading a poorly written flow-chart script on a computer screen somewhere overseas and they do not know a thing about computers or their software it seems.

I would give a more in-depth review of the software but many others have already decried its other bugs and for now the main convenience of this program for me...the "One-Step-Update" is still broken (not for all institutions mind you..just some) so please be advised that if you are considering updating to fix this issue please save your money. Perhaps they will fix this in the future and, if so, I will update this review and provide more detail. I would hold off on purchase until the bugs are ironed out. If your current version is working for you save your money, come back in 6 months and see if the reviews have become more favorable. Good luck Amazoners!!

*************** UPDATE 2-1-12 *****************

As promised I am updating my review as changes in functionality have manifested. There have been a few updates since my post with no change in status (in that the "one-step update" function was still broken...where you download transactions directly from your bank, initiating the download of informtion from inside the quicken software.)

Well it appears, at least for me, Quicken has for the time being fixed this functionality as I successfully updated two days in a row with new transactions appearing in my register. Time will tell if this functionality is here to stay but this is the first time in almost a year that it has worked and it worked immediately after the update. The update revision number is R5 (to be exact "R5(21.1.5.33)" )

This is pleasing news for me as the convenience of this function is what facilitates me keeping current with my finances. As a workaround till now, I have had to go to the bank website and manually export transactions from the bank and import them into the Quicken software which has negatively impacted the regularity of my personal and business accounting. Just to be sure I was correct in my original diagnosis I contacted my bank's tech support dept to see if any updates on their end had recently gone live in regards to the quicken functionality. The answer is a resounding "no". So it does appear the issue was with the Quicken software as I determined from previous, extensive troubleshooting.

Bottom line Quicken has finally fixed at least this one single bug that has been present for over 8 months. I am not changing my rating simply because I will not reward a company that:

1) Forces customers to "upgrade" every three years for corporate profit.
2) Without offering a discount to current customers.
3) Who released beta-software which is buggy and not ready for live use.
4) Then denies responsibility when the issue is clearly within the software

Intuit is a poorly run and greedy company but is the only show in town as they have a virtual monopoly in the personal/business finance software arena. I will continue to use the software but with trepidation. Thanks Amazoners and I will update if the situation changes yet again.

128 of 133 people found the following review helpful:

1.0 out of 5 stars Warning -- Don't buy this product, November 2, 2011

By 

Greg Thatcher - See all my reviews

Amazon Verified Purchase

This review is from: Quicken Home & Business 2012 [Download] (Software Download)

I've never written an Amazon review before, but I feel I have a moral obligation to warn people away from this product.

I've been using Quicken since 1993, and have been very happy with it. The automatic download of transactions from my Bank (Bank of America), has never really worked, but I've always been able to manually download .qfx or .qif files and import them into Quicken.

This does not work with Quicken 2012, which I recently upgraded to (what a mistake!)

I contacted Quicken support and told them that every time I tried to download transactions, I get a "Quicken Server Error".

After a few days, they told me they had fixed their "script" on their server. It still didn't work. Their support people asked me to send the logs (again). I sent them. They said the logs were corrupted. I sent them again. They said I sent the wrong log files. I sent them again. Finally, I contacted Quicken Support using their "online chat". I was able to confirm that all of the files I had previously sent were in fact correct (and yes, I sent them again to be sure, 5 more times). I'm not really sure if their support people are technically inept, or if they are just giving me a run-around, but they are definitely not working to solve my problem.

I've wasted a huge amount of time trying to get this problem fixed.

Unless you are willing to sacrifice about $1000.00 of your personal time trying to get this product to work, I strongly recommend that you try a different product from a different company. I've been working with their support people for two weeks now, and nothing has been resolved.