Most helpful critical review
5 of 5 people found the following review helpful
Can be thwarted
on August 29, 2014
I downloaded this software on my children's tablets, and also installed it on their laptops. Works fairly well for setting time limits and limiting specific types of content you can customize. Unfortunately, it has it's flaws. There is no way to limit just the internet time vs usage time. Thus, if my child needs to do offline homework on his computer, the timer starts the minute he logs into his account and will cut him off by the time he has finished and gets his internet reward. I emailed customer service, and there is no fix around this. If your child immediately does all their online play first and uses up their time, then they have a setting for offline use, but not the other way around.
The biggest flaw so far is in the laptop version. If the user sets up an account somewhere for a service that hides their ip address, Qustodio is rendered useless. It logs their time and activity as zero, even when you know they've been on for hours. I again emailed customer service, and they reported that there is no way to fix this but to add each website individually to the "blocked" list as they are discovered. However, the nature of that service and that teens are using them, makes it very difficult to ascertain what they are using. Also, they have discovered that by swapping out the hard drive, it also negates any and all parental controls.
I guess you can only hope that you stay more tech-savvy than your children (and those who help them hack out of these parental control software programs). I have not been able to.