Qwest Actiontec M1000 DSL Modem

by Actiontec

Product Details

• Product Dimensions: 18.3 x 16.3 x 12.6 inches ; 1 pounds
• Shipping Weight: 1.9 pounds
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B001A4H9CW
• Item model number: EUADSL23C-08
• Average Customer Review: 3.9 out of 5 stars  See all reviews (27 customer reviews)
• Amazon Best Sellers Rank: #4,469 in Electronics (See Top 100 in Electronics)
  • #48 in Electronics > Computers & Add-Ons > Networking Products > Modems
• Date first available at Amazon.com: July 7, 2004

Product Description

The M1000 Broadband Starter Kit is designed specifically for Qwest DSL service. It is a one-port Ethernet/USB ADSL2+ modem with an expansion port for add-on upgrades. Includes full-rate ADSL2/2+ speeds, exceeds specifications of the DSL Forum, compatible with all major DSLAMS and includes the following features: customizable firewall, DOS protection, SPI, NAT, Internet traffic logging and more.

Customer Reviews

Most Helpful Customer Reviews

19 of 21 people found the following review helpful:

5.0 out of 5 stars Small, Fast DSL Modem, October 3, 2008

By 

William J. Reynolds (Sioux Falls, SD United States) - See all my reviews
(REAL NAME)   

This review is from: Qwest Actiontec M1000 DSL Modem (Personal Computers)

Having been an early adopter of DSL a decade ago, I was not too dismayed when the Cisco 675 modem that came with my Qwest (at the time, USWest) service sputtered and eventually failed. I bought this modem--the Actiontec m1000, branded for Qwest and sold as their "Broadband Starter Kit"--as a likely-sounding replacement. The swap was not without incident, which required a visit from a helpful Qwest technician (after a couple of hours on the phone with tech support), but that wasn't the modem's fault: Turns out Qwest had made upgrades since I had originally subscribed, and the new modem was never going to work until they upgraded my account accordingly. They did so, and since then the modem has worked flawlessly. I'd recommend it, though my sole DSL experience is with USWest/Qwest, so I have no way of knowing how it would handle other providers.

9 of 9 people found the following review helpful:

3.0 out of 5 stars Good modem with right setting used, August 21, 2010

By 

earthnfire78 - See all my reviews

This review is from: Qwest Actiontec M1000 DSL Modem (Personal Computers)

1) Setting up DSL service using the quick connect disc (not a very quick connect). Wish that DSL setup was quick, as I'm the type of person that need the internet like NOW! Something like that way that it is done through most cable internet providers, which involves the Mac Address of the modem. Copying down user ID info, wish I had done that the first time more details about later.

2) Surfing the Web everything seems to be working fine. Dropped the internet after about 12 hours use, did not think much of it. After rebooting modem everything seems to work fine, so it seemed that is all it needed. After a mouth it is dropping the Internet every 1-12 hours and rebooting its self (something tells me it was always doing this). Called Qwest's Tech Support turns out that a setting in the modem need to be changed. This could be the reason the first one I had was losing the internet. With the setting changed to what Qwest uses, no more dropping of the Web.

3) Qwest uses tips:
a) First login to the modems setup page by typing in the modems IP address (tip IP address should be 192.168.0.1).
b) Left click on Quick Setup tab
c) Left click on Advance IP Configuration
d) Select PPPoA
e) Left click Apply

4) Pros:
a) Setup was pretty easy.
b) Modem setup Interface is very simple to understand.
c) ADSL 2/2+ Modem so works with major DSL providers.
d) Small footprint when standing up.

5) Cons:
a) PPPoA not default even though banded for Qwest.
b) Some settings not auto set by carrier.
c) Cannot disable NAT Firewall without losing internet (reason for the 3 star rating).
d) Had to call Qwest Tech Support.

6) Overall this is a good modem and with the right setting you will not have dropping of the internet on the modems side. Only wish that the NAT Firewall could be disabled without losing the internet.

18 of 21 people found the following review helpful:

3.0 out of 5 stars Not suitable for hosting a server with static IP address, September 17, 2009

By 

PSPS98101 - See all my reviews

This review is from: Qwest Actiontec M1000 DSL Modem (Personal Computers)

The M1000 is fine in most cases. But there's a bug in the firmware (all versions) that blocks port 80 from being passed through when this is configured for use with a /24 set of static addresses.

Also, its MTU setting cannot be changed and will frequently fragment packets in PPPoE mode which can cause trouble (timeouts) on incoming connections if you're hosting an Exchange Server. Most of Qwest's new DSL circuits are configured as PPPoE now, but the DSLAMs support both, so set this to PPPoA and it will still train up and give you a nice 1500 MTU.

In summary, if you're a /24 static IP customer who is hosting Exchange, use PPPoA. If you're hosting a web site, though, you'll have to go with another modem, like the Actiontec GT701 which will pass port 80.