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  • Qwest Actiontec PK5000 DSL Modem 4 Port Wireless Router
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Qwest Actiontec PK5000 DSL Modem 4 Port Wireless Router

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23 used from $18.00 5 refurbished from $29.99

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Technical Details

  • Brand Name: Actiontec
  • Model: GE083AD4-08

Product Details

  • Item Weight: 2 pounds
  • Shipping Weight: 2 pounds
  • Shipping: Currently, item can be shipped only within the U.S.
  • ASIN: B002IVVBDE
  • Item model number: GE083AD4-08
  • Average Customer Review: 3.0 out of 5 stars  See all reviews (86 customer reviews)
  • Amazon Best Sellers Rank: #9,923 in Electronics (See Top 100 in Electronics)
  • Date first available at Amazon.com: July 27, 2009

Product Description

The Wireless DSL Broadband Starter Kit is designed specifically for Qwest DSL service. It is actually three products in one: an ADSL 2/2+ modem, four-port switch, and a wireless access point. This product has been rigorously tested through the DSL Forum to ensure maximum performance. Security features include double commercial-grade firewall, parental controls and the ability to limit network access. This product is the next-generation replacement for GT704WGR.

Customer Questions & Answers

Customer Reviews

Popular Discussion Topics

beta: what do you think?
  • "Setup" 11
  • "Signal" 7
  • "Features" 4
  • "Customer Service" 3
  • "Value" 2
  • All Topics

Most Helpful Customer Reviews

51 of 54 people found the following review helpful By S Feather on October 28, 2010
I installed the PK5000 to replace an older Qwest modem. Installation was ok, speed was ok, and very few problems for 10 months. Then it started dropping wireless connections, requiring a power cycle to recover.

Then it stopped allowing access to all but 1 of my wireless computers, even after power cycling. And the 1 it did allow was losing connections up to 6 times a day. Then it started losing the DSL connection about every 2 or 3 months, which can only be corrected by power cycling it numerous times, until it re-engages. I spent several hours on the phone and email with support, but it didn't resolve within 2 calls, so I stopped messing with them.

I disabled the wireless feature, and connected a Linksys wireless access point I still had from the system it replaced. The PK5000 still drops the DSL link every few months, but I'll tolerate that until I feel like I've gotten my $100 out of it. The designers of this one need to go back to school.
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23 of 27 people found the following review helpful By Allen Ussher on May 23, 2010
I bought this from Qwest and wasted at least an hour trying to get it set up to stream to my Xbox 360. It turns out that this device doesn't support multicast, which what the Xbox needs for media streaming, so it's worthless to me. (Do a search for "PK5000 Xbox multicast" to see what I mean.) I've read that other technologies, such as Apple's Bonjour, use multicast as well, so if you intend to use this device for network streaming, look elsewhere. Now I've got to return this to Qwest and find a better modem.
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18 of 21 people found the following review helpful By Kate Kaemerle on July 3, 2011
The first time I bought this wireless modem it was defective. Once set up it worked for a day, then could not access the wi-fi without power cycling the router several times a day. By the next day it was even worse.

Returned it and got another one. Same thing. You have to power cycle it regularly to have any hope of using wi-fi, and even then there's no guarantee it will work. This is true for both our Macs and PC. I had to plug into this wireless router to write this review. It will get returned again.

Don't waste your time or money. Get something that works.

Note: This is the wireless router recommended by Qwest when you sign up for new service with them.
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15 of 18 people found the following review helpful By cbh on May 7, 2010
Despite reports to the contrary, the PK5000 does support port forwarding and uPNP.

In fact, the stock firmware has nearly as much functionality as DD-WRT. But it lacks support for multicast, so no Bonjour, iTunes streaming, mDNS, etc over wireless. It would get 3 or 4 stars otherwise, but no multicast is a remarkable oversight.
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8 of 9 people found the following review helpful By n_nguyen on October 6, 2010
I got this Qwest packaged modem because a cheaper modem was hard to install and hard to configure. Originally, I purchased the ActionTec GT701D because the comments said that it wasn't that difficult to configure for Qwest DSL. Well, after spending 1 hour with a Qwest technical support person who also had to supply info that was not sent to me from Qwest, I was connected to the Internet with a speed of 4.1 Mbps (7 Mbps max). The GT701 worked fine, but in the process of debugging why my connection speed was so slow, I decided to buy this version of the ActionTec PK5000. With no call to Qwest, and only 10 minutes of setup time (time it took for the CD to auto detect and take me through menu options), I was fully connected to the Internet. In addition, with the exact same phone outlet and house configuration (same time of day, phones unplugged, etc), my connection speed jumped to 5.3 Mbps. I didn't think that a modem would make such a big difference in speed, but apparently something in this Qwest package made for a better connection (cables, modem, etc. ?). I only gave it 4 stars because the modem has only been in operation for two days and may present problems in the future.
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5 of 5 people found the following review helpful By vagabond on January 22, 2012
I used to live in Oregon back around 2000 and had to deal with Qwest. What a horrible company. So here I am back in Oregon 12 years later and the only way I can get internet where I live is through Qwest. This piece of crap modem is just my latest Qwest aggravation.

Issues:

1. During downloads the speed starts out reasonable and then gets slower and slower until it is down to less than 10kps.

2. While surfing the web clicking on links eventually results in no response or requests simply timing out. Sure, I could blame the folks on the other end of the connection except for the fact that rebooting the modem makes this problem go away. So, all day I am constantly rebooting the modem.

I am sending it back. Thank you Qwest and Actiontec for the aggravation. What a wonderful business practice to sell defective equipment. I will never buy another ActionTec product, ever. Presently, I am stuck with Qwest but I will fire off a complaint to the Public Utility Commission. Changing your name to CENTURYLINK won't fool anyone. You are still the same old Qwest, worst communication company in the United States, perhaps the world.
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5 of 5 people found the following review helpful By Shawn D Ruter on January 31, 2011
Oh Qwest, you got me good, selling me this device. I decided to buy this device instead of leasing it, figuring I'd own it longer than the lease payments would be worth. After working on a problem for more hours than I'd like to admit, I finally find this review page mentioning a lack of multicast support. Here I'm blaming all my other devices for not connecting, and I missed this little bugger as the culprit.

Anyway, as a router, it's actually pretty good. Decent speed/connection, rarely needs to be restarted, hasn't died despite constant use for over a year. It even has a nice slew of options (though some are quite sub-par compared to my many years older router I had before this one).

Biggest problem is mentioned above, lack of streaming support. While it seems like a small feature, it utterly cripples the device for any current and future forms of technology. So instead of four stars it gets one.

Additionally, my hunt for a solution found one person claiming a firmware update was coming back in May 2010. Another person in the comments here mentioned a firmware update was coming in November 2010. Now it is practically February 2011, and no sign of any sort of update. Unfortunately I doubt it will ever come...
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