Qwest Actiontec PK5000 DSL Modem 4 Port Wireless Router

by Actiontec

Product Details

• Product Dimensions: 12 x 9 x 2 inches ; 2 pounds
• Shipping Weight: 2 pounds
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B002IVVBDE
• Item model number: GE083AD4-08
• Average Customer Review: 2.4 out of 5 stars  See all reviews (33 customer reviews)
• Amazon Best Sellers Rank: #4,937 in Electronics (See Top 100 in Electronics)
• Date first available at Amazon.com: July 27, 2009

Product Description

The Wireless DSL Broadband Starter Kit is designed specifically for Qwest DSL service. It is actually three products in one: an ADSL 2/2+ modem, four-port switch, and a wireless access point. This product has been rigorously tested through the DSL Forum to ensure maximum performance. Security features include double commercial-grade firewall, parental controls and the ability to limit network access.

Customer Reviews

Most Helpful Customer Reviews

17 of 17 people found the following review helpful:

2.0 out of 5 stars Works less than a year, October 28, 2010

By 

S Feather - See all my reviews

This review is from: Qwest Actiontec PK5000 DSL Modem 4 Port Wireless Router (Personal Computers)

I installed the PK5000 to replace an older Qwest modem. Installation was ok, speed was ok, and very few problems for 10 months. Then it started dropping wireless connections, requiring a power cycle to recover.

Then it stopped allowing access to all but 1 of my wireless computers, even after power cycling. And the 1 it did allow was losing connections up to 6 times a day. Then it started losing the DSL connection about every 2 or 3 months, which can only be corrected by power cycling it numerous times, until it re-engages. I spent several hours on the phone and email with support, but it didn't resolve within 2 calls, so I stopped messing with them.

I disabled the wireless feature, and connected a Linksys wireless access point I still had from the system it replaced. The PK5000 still drops the DSL link every few months, but I'll tolerate that until I feel like I've gotten my $100 out of it. The designers of this one need to go back to school.

18 of 20 people found the following review helpful:

1.0 out of 5 stars Do not buy if you want to stream media to your Xbox 360, May 23, 2010

By 

Allen Ussher (Seattle, WA USA) - See all my reviews
(REAL NAME)   

This review is from: Qwest Actiontec PK5000 DSL Modem 4 Port Wireless Router (Personal Computers)

I bought this from Qwest and wasted at least an hour trying to get it set up to stream to my Xbox 360. It turns out that this device doesn't support multicast, which what the Xbox needs for media streaming, so it's worthless to me. (Do a search for "PK5000 Xbox multicast" to see what I mean.) I've read that other technologies, such as Apple's Bonjour, use multicast as well, so if you intend to use this device for network streaming, look elsewhere. Now I've got to return this to Qwest and find a better modem.

6 of 6 people found the following review helpful:

1.0 out of 5 stars PK5000 or 5000 Ways This Modem is a Piece of Krap, July 3, 2011

By 

Kate Kaemerle (Seattle, Washington USA) - See all my reviews
(REAL NAME)   

This review is from: Qwest Actiontec PK5000 DSL Modem 4 Port Wireless Router (Personal Computers)

The first time I bought this wireless modem it was defective. Once set up it worked for a day, then could not access the wi-fi without power cycling the router several times a day. By the next day it was even worse.

Returned it and got another one. Same thing. You have to power cycle it regularly to have any hope of using wi-fi, and even then there's no guarantee it will work. This is true for both our Macs and PC. I had to plug into this wireless router to write this review. It will get returned again.

Don't waste your time or money. Get something that works.


Note: This is the wireless router recommended by Qwest when you sign up for new service with them.