Customer Reviews

RCA 4-Line System Phone (25403RE3)

5 star:		(3)
4 star:		(0)
3 star:		(2)
2 star:		(0)
1 star:		(1)

 

 

This is the second phone I purchased for my business. I paid about $40.00 more for the first one at an office supply store. The phone has been everything I had hoped for. I wish I would have shopped here for the first one as well. Even with shipping I saved significantly, and the phone arrived in a timely manner new in the box. It was a great deal.

I spend the entire day on the phone in my home office, and looked at quite a few phones before deciding to purchase this one. The buttons are large and easy to use, the indicator lights make it easy to tell if you're on mute and whether the headset or speaker is live, and the caller ID display is large and easy to read. I particularly appreciate the fact that the phone has a built-in headset jack. Surprisingly, most of the other corded phones I looked at lacked this feature. I only have a single line, so can't comment on the 4-line features. Overall, I would highly recommend this product.

I bought 12 of these to use in a call center, It is fantastic system!! It has many of the same features a full scale $7K office phone system has for a fraction of the cost. Plug and play it Auto=finds all the other extensions. And all extensions can be turned in to wireless by adding the H5400RE3 handset. 100 caller ID #'s remain in the memory of each phone. Using the extra battery compartment will allow it to works when the power is out. Speaker is great and for privacy comes with headset connector. Many features can be programed to fit most needs.

I like these units very much. The LCD is clear and easy to read, and sound is also very clear. The buttons are clearly marked, and easy to understand. I gave it 3 Stars because the instructions we terrible, and set-up was a bit difficult.
You can also use any of the new handsets by RCA with these units, so older ones and newer ones work equally well.
Its a very slick and chic system for the home office and I really like the larger handsets both corded and cordless, as they fit in my hand better.
Very recommended at this price level, the new models are far too expensive for the med-range quality, but the older units are exceptional.

We purchased this unit because we needed a 4-line phone system for our office. Never would we have imagagine all the problems this phone system is plagued by:

1. If the phone rings and you go to pick it up, and someone else goes to pick it up they will both pickup the same line. This is not professional when dealing with customers on the phone. Our old panasonic system never had this problem.

2. A base unit must be purchased with each handset (Unlike most other phone systems out there).

3. The handsets for this unit are horrible. If you pick up a call on it and put them on hold you will lose the indicator telling you which line they are holding on. Then that call can only be picked up by the base unit assigned to that phone (ABSURD!).

4. Range on the handsets is horrendous.

5. You can not be on the base unit and the handset attached to that base unit at the same time.

I will never buy another RCA phone system again. This was a horrible purchase and we had to go drop another $700 to get a new phone system (We chose the panasonic).

This is a nice phone -- the previous review is accurate. The phone has some nice features but be aware that the four lines are not 4 "seperate". Instead, your modular cords have to be wired so that one cord carries two lines. You can't just plug four seperate phone lines into the phone. I ended up returning the phone because I didn't wanna go through the phone wiring hassle.

I suspect adapters are available to combine two lines into one but that search seems like it could be a morass of frustration.