RCA Business Phone H5400RE3 - Dedicated Cordless Handset with Call Waiting, and Caller ID (RCA Executive Series)

by RCA

Product Details

• Product Dimensions: 4 x 4 x 8 inches ; 1.3 pounds
• Shipping Weight: 1.4 pounds
• ASIN: B000OBJVU0
• Average Customer Review: 4.7 out of 5 stars  See all reviews (3 customer reviews)
• Date first available at Amazon.com: June 11, 2007

Product Description

RCA Business Phone H5400RE3 - Dedicated Cordless Handset with Call Waiting, and Caller ID (RCA Executive Series). This phone does not operate independently. It is a dedicated handset to be used only with RCA/GE Multistation Systems. 25414RE3, 25414RE3 and 2515RE3. In addition to the features listed above, this Executive Series dedicated handset also has a privacy button, conference call option, and a Caller ID Directory.

Customer Reviews

Most Helpful Customer Reviews

2 of 2 people found the following review helpful:

5.0 out of 5 stars Good solution for someone who needs to roam, January 28, 2009

By 

Matthew Holt (Meadville, MS) - See all my reviews
(REAL NAME)   

This review is from: RCA Business Phone H5400RE3 - Dedicated Cordless Handset with Call Waiting, and Caller ID (RCA Executive Series) (Electronics)

We needed to allow our receptionist to answer the phone while not at her desk. This product easily connect to her existing RCA - 4 line Speakerphone with Call Waiting Caller ID (part # 25414RE3). The setup was simple to do using the enclosed instructions. There is a transmitter that slides into the back of the phone and the picture is the phone in its charger.

One draw back is that when the cordless phone is in use you can not use the base 4 line phone and vise versa. For us that was not a huge problem and it is working great in our office setting.

1 of 1 people found the following review helpful:

5.0 out of 5 stars worked well and as expected, May 5, 2008

By 

Brian D. Eldridge (Peoria, IL USA) - See all my reviews
(REAL NAME)   

This review is from: RCA Business Phone H5400RE3 - Dedicated Cordless Handset with Call Waiting, and Caller ID (RCA Executive Series) (Electronics)

this item is a special item for our cheap phone system. It added cordless option to an office without a phone jack. came on time and as expected.

4.0 out of 5 stars I have to stop bying RCA phones, March 23, 2011

By 

James Hanna (Montana) - See all my reviews
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Amazon Verified Purchase

This review is from: RCA Business Phone H5400RE3 - Dedicated Cordless Handset with Call Waiting, and Caller ID (RCA Executive Series) (Electronics)

Already owned 4 base units and a separate cordless but it proved to be a hassle so I opted for the cordless that's compatible with my base units. Installed easy, setup was easy, reception is great, sound quality is great. I've dropped it a few times and it still works, no noisy loose parts inside.

Not happy with the two buttons on the side that adjust the volume. If you press either one while the phone is in standby mode, the phone will beep. They are right next to the ringer on/off switch which I use a lot so I hit the volume buttons all the time and it's rather annoying. Not happy with the fact that if you want to page a base unit, you have to press INT then a 2 digit extension even though the maximum extensions are 16, hitting 2 doesn't work, you have to press 02 to page base #2. If the cordless is connected to base 2, and you have auto intercom answer enabled on that phone, the cordless doesn't notify you if someone pages base 2, nor can you answer the page via cordless (base 2 used as an example, same holds true for any base number).

Not happy with the quick back light on the display. It goes off quickly and if I want to see if I have a voice mail waiting, I have to hold the display in the light to see if MESSAGE WAITING is displayed - which goes between that and the number of new calls in the memory. There is no message waiting light even though the base units have one. If a call comes in that needs to be handled by someone with a different phone (one of a different brand or type), the system doesn't like it and sometimes it's hard to pick up a regular, non-system phone to deal with that call.

I can't change the ringer on this because it's set by the base unit. Even different ring tones for different lines don't come through on the cordless. It's all the same ring. If you install the cordless adapter into a base unit, that base unit must have the ringers turned on for the lines you want the cordless to ring through, otherwise the cordless doesn't ring. I had to install the base adapter on another base unit to get better reception in areas I use most often with the cordless so now the ringer on that phone has to be on but I'd rather it wasn't. If I need to page base 2, which the cordless is connected to, I have to page it from another phone.

The writing on the buttons is starting to wear off after almost 2 years of use, mainly the Flash and Conf buttons, even though I've never used the Conf button and rarely use the Flash button. I used a headset in the cordless a few days ago for the first time and the sound was terrible but I can't be certain it wasn't the headset.

I wish the cordless was bluetooth compatible it would make my life much easier.

Right after I purchased my first base unit, RCA discontinued the product. I was able to find a place that sold the base units and cordless units but Amazon was cheaper on the cordless. Since no manufacture cares about my input on what an office phone should have, I'm keeping my RCA phones until I retire, die or until they die, then I'm not sure what I'll do.