Most helpful critical review
4 of 4 people found the following review helpful
TOTAL GARBAGE, STAY AWAY!
on February 12, 2011
RJ Tech products are garbage. I bought their sound bar and karaoke system and they broke down in less than a week. Their customer service is also garbage. Rude, impatient people who could barely spoke English over the phone. I went to their office in Chino and their manager, a bumbling fellow by the name of William Hsiao, admitted that their products are junk and they get complaints everyday. This guy had the nerve to accuse me of tampering with the POS they sold me. After an hour of arm twisting they finally agreed to replace their junk. I went home and used them for about a week before they died again. Went back to their office in Chino and that they said they won't honor warranty on a replacement?! I gave up and just threw their POS in the garbage next to their office. As I drove off I saw two of their employees digging through the thrash to salvage the POS they sold me. They'll probably try to resell them as "refurb"... This company is garbage, STAY AWAY!!!