Customer Reviews

ROYAL 10X Confetti Cut Paper Shredder - White

5 star:		(0)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(5)

 

 

THIS SHREDDER IS NOT DEPENDABLE THE PLASTIC SPACERS BREAK AND RENDER THE SHREDDER PRACTICALLY WORTHLESS. WHEN SPACERS BREAK THE CONFETTI CUT PAPER JAMS THE WHOLE MACHINE AND MY MACHINE IS LESS THAN 1 YEAR OLD AND IT WAS A WARRANTY RELACEMENT FOR AN OLDER MODEL THAT DID THE SAME THING.

just as the other user found out, the spacers break which clean the cutting heads and it is useless.

I have had this shredder about 2 years. It's just sitting in my basement. I was only able to use it for about 3 months before a piece from the motor broke off in the wastebasket and before that it kept getting jammed. In those three months large pieces of paper would drop in the basket underneath that hadn't been shredded, but pass through the shredder.I had no one to complain to to get a refund (which I would have done if I had purchased it at a retail store). This exprience has turned me off regarding purchasing electronics online. Yesterday, I went to my local Walmart store and purchased another shredder(different brand). This shredder cost me a little under $50 and works perfectly so far. The Royal 10x needs to be taken off the market. Under question number one (how do I rate item, I would have not picked a single star if that was one of the chooses. Buyer beware.

I've owned this machine for just over a year. Within the first 8 mos. the sensor eye stopped functioning. As a result, the shredder runs on continuously after the paper has passed throught the cutting slot. The defective sensor does not tell the motor to stop running. Don't waste your money. This one is a piece of junk. Royal -- the manufacturer -- is unresponsive and irresponsible.

I've had this for just over a year, not heavy use, but for home office use. Just gums up with paper... tears rather than cuts after a while, clogs up and is quite difficult to clear. Clogs again quickly. Says 10x, but really couldn't handle more than a few sheets without straining to point of near burn-up.

Already looking for a replacement.