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Rain Making: The Professional's Guide to Attracting New Clients
 
 
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Rain Making: The Professional's Guide to Attracting New Clients [Paperback]

Ford Harding (Author)
4.7 out of 5 stars  See all reviews (21 customer reviews)


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Paperback, January 1997 --  
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Rain Making: Attract New Clients No Matter What Your Field Rain Making: Attract New Clients No Matter What Your Field 4.7 out of 5 stars (21)
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Book Description

January 1997
Offers practical advice on marketing professional services, discusses strategies, cold calling, and direct mail, and includes information on creating promotional materials.


Editorial Reviews

About the Author

Ford Harding is the president of Harding & Company, a consulting firm that trains and develops professional to win new clients. His articles have been published in periodicals such as Harvard Business Review and The Wall Street Journal. --This text refers to an alternate Paperback edition.

Product Details

  • Paperback: 287 pages
  • Publisher: Bob Adams Inc. Publishers (January 1997)
  • Language: English
  • ISBN-10: 1558504206
  • ISBN-13: 978-1558504202
  • Product Dimensions: 9.1 x 6 x 1.1 inches
  • Shipping Weight: 13.6 ounces
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (21 customer reviews)
  • Amazon Best Sellers Rank: #927,894 in Books (See Top 100 in Books)

More About the Author

Ford Harding is president and founder of Harding & Company. He also writes for Harvard Business Review, The Wall Street Journal, The American Lawyer, Journal of Accountancy, Consulting Magazine, Consulting to Management (C2M), Mechanical Engineering, CE News and other publications. He has helped professionals in fifteen countries learn to sell. Prior to starting his own company, Ford spent fourteen years with a consulting firm where he served on the executive committee and ran the Eastern Regional Office. He has also served as the Director of Marketing at a large architectural firm. Ford is an alumnus of Harvard and J.L. Kellogg Graduate School of Management.

 

Customer Reviews

21 Reviews
5 star:
 (16)
4 star:
 (3)
3 star:
 (2)
2 star:    (0)
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Average Customer Review
4.7 out of 5 stars (21 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

87 of 88 people found the following review helpful:
5.0 out of 5 stars Excellent guide on networking and client lead generation, December 13, 1999
This review is from: Rain Making: The Professional's Guide to Attracting New Clients (Paperback)
If you're someone to whom networking comes easily or have extensive experience in attracting new clients, some of this material may not be new to you. However, if you're not that comfortable with finding new clients and you're looking for a system flexible enough to accommodate different approaches, this is an extremely useful book. Harding is obviously an intelligent guy. The book is full of concrete, understated advice that you can actually put into practice---not hyped-up sales talk.

He does make one or two points that may be impossible to implement, such as "Specialize in something early in your career." Obviously you can't do this if you're well into your career. But he gives a lot of practical advice anyone can heed, for example, to update your bio after every major project.

He gives good advice about how to deal with journalists and get publicity, i.e., become a source. Don't promote yourself, just provide information reporters need to write their stories. Once you become a regular source, your name will be mentioned often enough. (He also has a good section on how to be quotable).

The single most trenchant observation is stated early in the book: networking is, first and foremost, about finding ways to help other people. It sounds a bit pollyanna-ish, but it's true, and if you keep this in mind, the whole networking process becomes much less distasteful and "slimy" to those inclined to view it as such.

An excellent business book, whether one is an independent consultant or working in a large firm.

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50 of 50 people found the following review helpful:
5.0 out of 5 stars A system to assure a continuing flow of new clients., January 7, 1999
By A Customer
This review is from: Rain Making: The Professional's Guide to Attracting New Clients (Paperback)
Providers of professional services share a common problem -- that of maintaining a continuing flow of new business opportunities. Our "sales" problem is much different from that of those who provide tangible products. In fact, to some of us, the very concept of "selling" is offensive; yet, new business must come from somewhere.

As a provider of strategic marketing services for high-technology companies, I have spent the last 15 years helping my clients better understand their markets and customers' needs and develop effective marketing operations. I have also given much thought about how the concepts I recommend to my clients could be applied to my own business; some are applicipable, but unfortunately, most are not.

Over the years, I've looked for ideas about new business generation for professional Rainmakers -- The Manager's Guide to Training Professionals to Attract New Clients by Ford Harding.

The book starts with a realistic discussion of the problem we face, then continues to outline an approach to the solution. It does not suggest any particular process, but chronicles what has actually worked for others; it is based on interviews with over 100 highly successful rainmakers. Harding tells how to think about the problem and how to develop a process that will work for you and your firm. He acknowledges that many successful rainmakers have an intuitive gift, but points out that those of us who do not have it, can learn from those who do.

I recommend the book to you. Those who are already proficient rainmakers will find ways to polish their technique; those who are struggling rainmakers will find a systematic approach to developing a system that will work for them.

CREATING RAINMAKERS By Ford Harding -- Summary of Main Points

Most professionals are good at reactive sales, i.e., obtaining an assignment when a client comes to them with a problem. Rainmakers, on the other hand, identify prospects for new business and they turn those contacts into revenue-producing assignments.

Successful rainmakers have a system to assure a continuing flow of new contacts which eventually results in new business. There are as many differences as similarities in the specifics of their systems, but all have an "engine" to keep the process working. The most successful systems fit the unique requirements of the rainmaker's market and the characteristics and personalities of the firm. Building a rainmaking system is like investing at compound interest -- success takes time, but eventually it builds on itself.

There are four key parts to successful rainmaking systems. Targeting & positioning -- you must know your market and the value you offer. Lead generation -- using thought leadership, relationship networks and value selling. Face-to-face meetings -- all lead generation efforts must lead to this. Performing -- delivering quality service is most important.

Professional service firms face one or haystack" problem -- finding a client with a problem you can solve. The "many points of light" problem -- many others also provide the service you offer. The "one dog client" problem -- client already has a provider of service you offer. Some rainmaking techniques fit one problem better than others.

Harding describes three types of selling, professional services. Product selling -- works if you can define a "standard service." Need-based selling -- prior contact or a referral is necessary. Value-based selling -- often works when need-based selling won't.

Successful rainmakers spend more time generating leads than selling. Most rainmakers initiate calls; business seldom "falls in their lap." They find a way to integrate lead generation with their other activities.

Above all, Harding's survey shows, rainmakers are optimistic

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47 of 48 people found the following review helpful:
5.0 out of 5 stars A Toolkit For Professionals, June 25, 2001
By 
Voiceguy (Los Angeles, CA) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Rain Making: The Professional's Guide to Attracting New Clients (Paperback)
There is not that much in print about marketing professional services, and much of what exists is warmed-over nonsense. Not so with this book, which focuses with deadly precision on what today's professional must do to market well and prosper.

"Though a buyer of manufactured goods seldom thinks about those who produced them," Harding writes, "one who buys professional services almost always does. Unable to try out or even look at a service before buying it, the buyer does the next best thing by assessing what it would be like to work with the professional who delivers it. This means that, sooner or later, all professionals must market if they want to advance their careers and grow their firms."

Harding's book is designed as a self-help guide for professionals who want to stay employed and keep their careers from plateauing. Reviewing time-tested strategies for positioning and visibility, such as writing, speaking, networking, and media exposure, he repeatedly cautions that the professional must take time to do these things as a matter of survival even if time is tight and the firm is not offering much support for these efforts. "It is always better to be doing some marketing than none," Harding states. "Making progress on marketing is as urgent as making progress on a client's project."

Every one of the specific topics, such as writing, making presentations, getting publicity, and so on, has been written about in entire books that can obviously devote far more time to those topics. Yet Harding does a remarkable job of condensing savvy ideas into the space available, and keying them specifically to professional services. The book contains numerous guides, checklists, and samples to help get each idea off the ground.

If the rest of the book were not already enough of a wake-up call for professionals to expand their focus on marketing, Chapter 17, entitled "Self-Marketing: Experts Make Themselves" should do the trick. Harding made a list of the people he knew well who were most successful in marketing their professional services, and sought to identify the qualities that set them apart. Here's what he found:

1. The stars were universally high producers early in their careers.

2. The stars showed an intense interest in marketing early in their careers.

3. They took great care to credential themselves.

4. All found ways to improve their firms' services.

5. They became specialists.

Against this background, Harding invites the reader to complete a self-evaluation that will help identify strengths and gaps along a four-point track of Skills, Experience, Knowledge, and Expertise. Armed with this information, the reader will be able to take steps to fill in gaps and formulate a suitable personal marketing plan.

Much of this may not be good news to professionals who feel that the quality of their work and devotion to clients should be its own best marketing. ("You probably did not become a professional in order to market," Harding drily observes.) Yet few can deny that the professional career path is littered with the remains of those who didn't "get" the necessity of marketing.

"Many professionals make the transition to marketing slowly," Harding writes, "and others never make it at all, at great cost to their own careers and their firms' bottom lines. The fact is, having professional skills and training just isn't enough to advance in today's world. To succeed you must learn to market and sell." This book is an excellent start down that path.

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