Randall's Practical Guide to ISO 9000: Implementation, Registration, and Beyond (Engineering Process Improvement Series) [Hardcover]

Richard C. Randall (Author)

Book Description

Publication Date: May 1995 | ISBN-10: 0201633795 | ISBN-13: 978-0201633795 | Edition: 1st

If you are thinking of becoming ISO 9000 registered, this book - written by a regional director of one of the largest ISO 9000 registrars in the world - will take you a long way towards that goal. Covering the newest ISO 9000:1994 standard, it not only offers a description of the standard, but focuses on how to implement the standard within your individual organization. In this one comprehensive volume, you will find a wealth of essential information and expert advice, including: *thorough descriptions of all the sections of the ISO 9000 standard *an overview of the registration process *guidelines on implementing the standard for greater efficiency of operations, effectiveness of personnel, and quality of production *the solution to "time bombs" that can explode your efforts at registration *the inside track on the unwritten rules that many auditors consider essential *an ISO 9000 documented auditor's checklist In addition, the book features real-world examples of the best practices used by a wide variety of companies that have successfully obtained ISO 9000 registration - examples that you can adapt to your own business.Presented in clear language with an easy-to-follow format, Randall's Practical Guide to ISO 9000 makes it surprisingly easy for you to implement the ISO 9000 standard, become registered, and lead your organization to a more competitive future. "I encourage not only quality professionals, but students, business professionals, and anyone with an interest in quality system development to purchase this book (Randall's Practical Guide to ISO 9000). Randall's book breaks down in a practical way how to use the most important quality system of this generation." -James P. O'Neil, President and Founder, National Quality Assurance USA, Inc. "(Randall's Practical Guide to ISO 9000) is one of the best discussions of the subject I have seen. It will give any interested person a thorough understanding of ISO 9000 and also of the separate but related topic of third party registration." -Radley M. Smith, Director, Automotive Sector, KPMG Peat Marwick Quality Registrar "I found the material (Randall's Practical Guide to ISO 9000) thorough and comprehensive. It may well become the standard for the application of ISO 9000. It is easy to read and interesting.I find that the author seems to have captured the essence of the change to ISO very effectively." -Edwin Shecter, Management Consultant, Total Quality Resources "The text (Randall's Practical Guide to ISO 9000) provides an extremely useful perspective on ISO 9000. The material is especially well written. Features such as time bombs are going to provide tremendous assistance to corporate QA professionals charged with assisting their organizations in preparing for ISO registration audits. I think Randall's text is an outstanding resource for any organization seeking ISO registration." -Lawrence S. Aft, Professor, Industrial Engineering Technology, Southern College of Technology "This book (Randall's Practical Guide to ISO 9000) is a useful handbook for practicing quality systems auditors, quality consultants, and to any employee of organizations who are seeking to implement ISO 9000, or any other quality system for that matter. I will have no hesitation in recommending this book to colleagues and clients alike." -David J.Hughes, Managing Director, Lead Assessor, Lead Auditor, Quality Partnerships Limited, Staffordshire, England "My overall impression of the book (Randall's Practical Guide to ISO 9000) is that it is a uniquely useful tool to be used for ISO 9000 implementation. It is amazingly easy to read and follow, and I especially like the "Questions to be asked by the Registrar" sections." -Rhonda Fiske, Quality Manager, Tru-line Manufacturing, Inc. "Randall's Practical Guide to ISO 9000 is a no-nonsense guide to the registration process and its implications for a company. It's understandable, easy to read, and will be an invaluable tool for any company choosing the daunting but ultimately rewarding journey toward ISO 9000 quality systems registration." -Mark Morrow, Quality Systems Update Newsletter 0201633795B04062001

Editorial Reviews

From the Back Cover

0201633795B04062001

About the Author

Richard C. Randall is the Southeast Regional Director for National Quality Assurance, U.S.A. (NQA), one of the largest and most successful ISO 9000 registrars in the world. He also served as the National Quality Manager for GE Electronic Services, and is a Registered Lead Assessor with expertise in electronics, test houses, process industries, and service industries. 0201633795AB04062001

Product Details

• Hardcover: 464 pages
• Publisher: Prentice Hall PTR; 1st edition (May 1995)
• Language: English
• ISBN-10: 0201633795
• ISBN-13: 978-0201633795
• Product Dimensions: 9.5 x 7.6 x 1.3 inches
• Shipping Weight: 2.5 pounds
• Average Customer Review: 5.0 out of 5 stars  See all reviews (5 customer reviews)
• Amazon Best Sellers Rank: #2,167,213 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

14 of 14 people found the following review helpful:

5.0 out of 5 stars ISO 9000 Registration, February 9, 2000

By 

Michael C. Anway (San Jose, CA) - See all my reviews

This review is from: Randall's Practical Guide to ISO 9000: Implementation, Registration, and Beyond (Engineering Process Improvement Series) (Hardcover)

My boss and I took on the ISO9000 registration project for my company with very little prior knowledge or experience with the ISO 9000 standard. The President of our company didn't think we could do it. There were two other failed attempts. Little did he know, we were armed with Richard Randall's no nonsence book. We scrapped the existing quality management system, and started from scratch. We certified 3 buildings with 250 employees in 4 months thanks to Richard Randall's book. Our ISO auditor has called our quality system one of the top 2% he has seen. I highly recommend this book.

3 of 3 people found the following review helpful:

5.0 out of 5 stars A Helpful Tool for Quality System Development, September 23, 1999

By A Customer

This review is from: Randall's Practical Guide to ISO 9000: Implementation, Registration, and Beyond (Engineering Process Improvement Series) (Hardcover)

I was assigned to shepherd a manufacturing plant to ISO-9001 registration. Randall's Practical Guide helped me understand the elements of the ISO-9000 standard, and translate them into a practical, functional quality system. Our plant passed the registration audit on the first try. As long as I'm in the quality field, Randall's Practical Guide will be one of my main references.

3 of 3 people found the following review helpful:

5.0 out of 5 stars Complete, practical guidance for implementation of ISO 9000!, March 16, 1999

By 

[e-mail] (Silverdale, Washington) - See all my reviews

This review is from: Randall's Practical Guide to ISO 9000: Implementation, Registration, and Beyond (Engineering Process Improvement Series) (Hardcover)

If you are looking for a book that provides practical guidance and helpful examples for implementing an ISO 9000 Quality system... this is the book. We used it to develop our system and passed our certification audit the first time. We continue to use it as a reference for refining and improving our quality system.