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Rapid Problem Solving with Post-It Notes Paperback – July 22, 1997

44 customer reviews

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Editorial Reviews

About the Author

David Straker, MS, is a quality consultant with Hewlett packard, UK, where he researches, writes, teaches and consults on business methods. His previous experience includes teaching, managing, engineering and marketing. This is his third book.

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Product Details

  • Paperback: 176 pages
  • Publisher: Da Capo Press (July 22, 1997)
  • Language: English
  • ISBN-10: 1555611427
  • ISBN-13: 978-1555611422
  • Product Dimensions: 6 x 0.4 x 8 inches
  • Shipping Weight: 10.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (44 customer reviews)
  • Amazon Best Sellers Rank: #80,068 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

123 of 127 people found the following review helpful By Linda Zarate on September 14, 2001
Format: Paperback
As an IT Consultant I am always looking for different methods to solve problems. I found this book to be simple but yet valuable.
When I first started reading this book it took me back to a book called "Visualizing Project Management" where the authors Forsberg, Mooz and Cotterman use the process of "Cards on the Wall" technique to encourage group thinking and visually determine dependencies.
This book introduces an effective way to solve problems with Post-it® Note. It starts off by showing simple key principles: (1) Chunking; capturing small information of data, (2) Problem Patterns, arranging and determining relationships, (3) Guiding decisions and keeping clear objectives, and (4) the *FOG* factor (Facts, Opinions, Guesses).
The core of the book provides 6 easy to use methods: (1) Post up, (2) Swap sort, (3) Top-down Tree, (4) Bottom-up Tree, (5) Information map and (6) Action Map. Note that "Information map" has nothing to do with Information Mapping®, which is both a registered trademark and different method owned by Information Mapping, Inc.
These methods are represented graphically with many examples to help you determine which method is best suited to find the solution for complex problems.
What I found most helpful in this book was the step-by-step procedures in every chapter. Every method has a clear definition of what it is and how and when it should be used. Grasping these methods will paint a clear picture towards the direction of a solution. I recommend this book to those that are looking for an effective, yet simple, way of solving problems.
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86 of 89 people found the following review helpful By Michael Tobis on December 11, 2001
Format: Paperback
This book is a real wonder.
In a very friendly way, and without resorting to any technology beyond sticky notes, it introduces several concepts of computer science and systems engineering.
It can be used as a brainstorming tool, but it can also be used by us programmers as a gift to the non-programmers in our lives. It can serve as an exposition of what it is we do all day when we aren't cursing irritating APIs and OS misfeatures. This is about the part of our jobs that we love and that we have so much trouble explaining.
I'm delighted it's still in print. I love oddball books in general, and this is a great example. It really delivers much more than it claims to.
Don't hesitate for a minute to buy this one.
--
mt
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66 of 67 people found the following review helpful By Michael Michalko on November 2, 2006
Format: Paperback Verified Purchase
I'm the author of "Thinkertoys: A Handbook of Creative Thinking Techniques," and other books on creative thinking. As such, I read pretty much everything that's published that can be useful in facilitating creative thinking workshops and seminars. I find the ideas in this book fun,useful and extremely effective. I'm constantly recomending it to people looking for ways to become more creative in their personal and business lives.
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50 of 58 people found the following review helpful By Stephen J. Smith on February 7, 2008
Format: Paperback
I'm a big fan of using rapid prototyping in a variety of ways - from everything from designing software products to building consensus in meetings and setting priorities. There was nothing new in this book that a smart person with the general idea wouldn't be able to come up with on their own. There is a lot of white space in the book and many rudimentary ideas are explained in painful detail. No case studies and really only one application (building consensus and prioritization in meetings). The contents of the book might be better contained in a five page pamphlet.
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14 of 14 people found the following review helpful By Mario Valdez on July 19, 2006
Format: Paperback Verified Purchase
Don't get fooled by the title, this is about using Post-It notes but the core of the book can be used easily without them. This book is about simple problem-solving tools that most people have already used, but presented in an organized way. These tools are not only for analysts or managers or X; they are for everyone who needs to solve problems like "what gift will I give to my friend?", "What are the core priorities of this project?", "How should I classify our product categories?", "what are the relationships among out departments?", etc. Please note that Post-It notes are used as enhancers of those simple problem-solving techniques, and they are used in very powerful ways. I didn't have ever considered the Post-It notes as serious material for my job; I thought they were only good for to-do listings.

The book is very easy to read; also, it can be read as a reference book (to remind you how or when to use any of the techniques) or as a step-by-step tutorial.

This is not a book with obscure quasi-magical problem-solving techniques only known by rocket science consultants... this is a book about very basic tools that will help you to solve most problems you will find everyday at work, at home, at wherever.

Highly recommended for young people too.
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22 of 24 people found the following review helpful By A Customer on June 16, 2000
Format: Paperback
This book provides six easy to use methods for facilitating decision making and getting everyone involved in working through solutions. I keep this book in my briefcase for use at any time - don't let the name of the book fool you, it's about quick methods for problem solving using Post It Notes to help you. I keep referring back to the book time and again. I highly recommend it.
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18 of 20 people found the following review helpful By A Customer on March 4, 1999
Format: Paperback
David Straker shows six simple problem-solving processes for use in groups. He uses the Post-it(R) Note at the center of his processes to allow quick posting of ideas and thoughts, rearrangement, prioritization and mapping.
The book is a quick read and gives you step-by-step instructions about using each process in a meeting. Its illustrations, while simple, are concise and informative.
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