This book is well worth the hour or two it will take to read.
When I finished reading this book, I said to myself... "Really, this whole book was just some silly story about places and people that are made up?!?".
Raving Fans by Ken Blanchard is an awesome book for anyone who has a business that would benefit from improved customer service.
TERRRRRRRRRIBLE. NO...just NO. I made myself sit through it all, but I it was painful. Cheesy voices, obvious lessons, nothing valuable about this. Sorry, next.Published 4 days ago by Alexandra Asselin
I have been picking up some old books lately and reviewing them to see what I missed or what I needed to review as a refresher. Read morePublished 2 months ago by James L. Poling
Every business needs to put their employees through this book. It's a must for employees to be successful. It has helped our business tremendously.Published 2 months ago by chatz
Loved this book revamped my office after reading. It will change your life, I highly recommend this book for a must readPublished 3 months ago by Alicia
It's a very good book. Customer Service Agents must read it to always create raving fans and not only satisfied customers.Published 4 months ago by Ernesto Castro
This content is just a repetition of material which exists in thousands of places. I love Blanchard but there is nothing original here, apart from the layout - his usual "quick... Read morePublished 4 months ago by Glynis G. Ross-munro
I chose "Raving Fans" because I had heard from other friends that this book was awesome. I wasn't dissapointed at all! Read morePublished 4 months ago by Lorn Wright
Ken does it again. Highly recommended for absolutely anyone who deals with any kind of customer - so pretty much everyone.Published 4 months ago by Kim McKeeman