From the Manufacturer
Top Customer Reviews
Maybe it is my bad luck with this mouse, but I actually had to return two of the same mouse before due to manufacturer defects. The first one had a middle mouse scroll button that wasn't smooth and I could feel a weird click to it every time scrolled with it. The second one had a hard kink in the cable about 3 inches away from the top of the mouse. This hard kink was permanent and no matter how I twisted the cable it wouldn't budge. This meant that the mouse would always sit at a weird angle.
The poor products and very poor service is the reason I gave them two stars. I expected more from a well known company like Razer, but I am very disappointed.
This is the reply I got from Razer:
"As previously stated, we can not offer you an exchange for this product. Cosmetic damage and wear and tear is not cover under the warranty terms and conditions.Read more ›
accurate scroll wheel
two side buttons
LONG braided cable
3500 DPI capable
finish wear in only a few weeks
tiny tracking gimmicks
I've heard a lot about Razer products, especially their mice. Some have said that they all are fashion, and some have worshiped them like a god. I play a pretty wide range of games from RTS to FPS to MMORPG, but I found that you only need two buttons on the side so I was in the market for a no nonsense solid mouse. I ended up buying the DeathAdder Black version. I believe this is the 2nd generation Deathadder and the black version has a rubberized finish.
My first impression on the mouse was that the Razer never holds back on designing their boxes. It's got a flip-open door that lets you see and feel the mouse (sorta over the plastic). Inside, you'll get a quick start manual, full user guide, and other useless advertising. I did not get a driver disk but you can easily get them off their website. Installation was easy, took some time, but in the end, their software is effective and easy to use. You can program macros to your mouse, set DPI (400-3500), and set yout ultrapolling (up to 1000Hz).
Now the actual mouse is actually quite impressive. I've heard stories of bad quality control but mine has no problems whatsoever. First off, the mouse is extremely comfortable. I have a medium sized hand. The length from the tip of my middle finger to my palm is about 17cm or 6.5in, give or take a little. I used to use a claw grip on my smaller mouse, but I've since transformed into a palm grip. The DeathAdder fits me like a glove.Read more ›
1) The *only* driver package provided with new purchases is the Razor Synaspe 2.0 software package, which *supposedly* works by syncing to the cloud;
2) Razor Synaspe 2.0 is buggy and very problematic;
3) Razor customer support is either unresponsive or totally clueless on how to resolve Razor Synaspe 2.0 issues.
The Razor Synaspe 2.0 software has had me pulling my hair out for months now; up until I found a simple community provided solution: uninstall Razor Synaspe 2.0 and download the legacy drivers. As another reviewer wrote:
"Also I do not recommend using razer synapse. Just download the previous newest version (I believe it is 3.03) of the driver that does not use synapse." ~ProLurker
This is gospel, you'll be soooo much happier with this product if you follow this simple solution. Also, the legacy drivers are now up to version 3.05, and they work great with Windows 7 64-bit.
It left me no choice but to contact Amazon this afternoon and ask if there was anything they could do for me. I explained my story and the nice woman told me that they would do a one time exception and give me a shipping label and full refund. I thanked her multiple times and decided to come on here to let others know about what happened to me. Razer still has no responded to me. I am sending the mouse back and purchasing the Logitech G700 gaming wireless mouse.Read more ›
Most Recent Customer Reviews
Been using this mouse for years and it's served me well! I used a Microsoft optical mouse for the longest time and this was definitely worth the upgrade. Read morePublished 10 days ago by Stephen
I bought this mouse in 2012... I have used it every single day since then. I had no idea its been 4 years since I have has this mouse until I looked at my purchase history on... Read morePublished 23 days ago by Amazon Customer
This mouse was really good not only was it comfortable to use but also responsive.
The reason this gets a 3 star is because of the longevity of this product. Read more
I bought this deathadder thinking it was a great build quality mouse but i got one with a possessed scroll wheel. Read morePublished 1 month ago by Amazon Customer
Hardware was great with the old legacy drivers, but Synapse 2.0 makes using this mouse extremely unpleasant. Read morePublished 1 month ago by Mi
This mouse is great for large hands, does not cramp your fingers. Work well.Published 1 month ago by Khaki & Stanley
Excellent Product, Totally Recommended! a nice super top notch itemPublished 2 months ago by Ariel ML
It works. Which is good because Razer customer service is either wonderful or terrible and you never know which one you'll experience until you call. Read morePublished 2 months ago by Bryan
I bought this to replace a Death Adder 2013 that had unfortunately developed the dreaded multiple left clicks issue rendering it useless for most tasks. Read morePublished 3 months ago by Rachel Shneyer