Reaching for Higher Ground in Conflict Resolution : Tools for Powerful Groups and Communities [Hardcover]

E. Franklin Dukes (Author), Marina A. Piscolish (Author), John B. Stephens (Author)

Book Description

ISBN-10: 0787950580 | ISBN-13: 978-0787950583 | Publication Date: November 1, 2000 | Edition: 1

For everyone who works in and with groups-including mediators, managers, committee chairs, team leaders, consultants, teachers, and trainers-Reaching for Higher Ground in Conflict Resolution presents clear principles and proven techniques for productive group experience. The book includes a wealth of examples and practical advice on how to guide groups to: articulate the values they hold dear, develop the principles that will guide their efforts, and clarify the shared expectations that will be honored throughout their work. Here you will find the knowledge and learn the skills necessary to demystify and facilitate conflict transformation and successful group problem solving.

Editorial Reviews

Review

"If the world will be transformed through the actions and commitments of individual groups, which I believe to be true, this book teaches how to bring those groups into being and how to help them become both powerful and caring." (Peter Block, author of Stewardship: Choosing Service Over Self-Interest and Flawless Consulting: A Guide to Getting Your Expertise Used)

"Anyone who works with people-and that means all of us-should read this book. For educators, Reaching for Higher Ground offers crucial lessons to support consensus, community building, and lasting change within classrooms, in school decision-making bodies, and in the policy making by state and local school boards. This book could move us beyond the dance of the dichotomies that so often sidetracks meaningful reforms to a higher ground that focuses on the needs of children and the right to learn." (Linda Darling Hammond, author of The Right to Learn)

"Have you worked with a group that just wasn't working? Where unspoken rules kept the group from making progress? This book helps break through old uncomfortable ways of relating in organizations and groups, committees and families." (Sally Herndon Malek, North Carolina Department of Health and Human Services)

"Thoughtful reflections and practical tools dot the landscape of this well-organized, wise, and refreshing book. . . . for anyone who plans, conducts or participates in any kind of meeting where time is precious and the outcomes matter to those involved." (Laura Chasin, director, Public Conversations Project, Watertown, Massachusetts)

"This is a valuable resource for people of faith who honor one another across differences and who want to live togetherfaithfully, deeply, and lovingly. The authors beckon us beyond common ground' to higher ground'." (Bishop Marion Edwards, North Carolina Conference, United Methodist Church)

"Reaching for Higher Ground educates and inspires...an invitation to be at our best in group discussions-to affirm the dignity of each participant, to respect diversity, and to encourage healthy and vigorous discussions. The authors provide a toolbox well stocked with practical methods for engaging in constructive, principled meetings. For the non-professional and professional alike, this book provides a wealth of relevant and highly valuable ideas about seeking excellence in ourselves and in our discussions." (Michael Lang - editor, Mediation Quarterly)

From the Inside Flap

Reaching for Higher Ground in Conflict ResolutionFew groups harness the power of their members' collective wisdom and aspirations to achieve something out of the ordinary. In fact, effective, powerful groups and positive group experiences tAnd to be the exception. How can groups go beyond the common experience and reach for higher ground? There is a simple, but not simplistic answer.In Reaching for Higher Ground in Conflict Resolution, John Stephens, Frank Dukes and Marina Piscolish present an original approach to group problem solving and conflict transformation, demonstrating the value of setting up and maintaining deep commitments and broadly shared expectations as an integral part of effective group process. As the authors show, this practical approach can go a long way toward creating authentic community and sustainable agreements in group settings.For everyone who works in and with groups-including mediators, managers, committee chairs, team leaders, consultants, teachers, and trainers-Reaching for Higher Ground in Conflict Resolution presents clear principles and proven techniques for productive group experience. The book includes a wealth of examples and practical advice on how to guide groups to: articulate the values they hold dear, develop the principles that will guide their efforts, and clarify the shared expectations that will be honored throughout their work. Here you will find the knowledge and learn the skills necessary to demystify and facilitate conflict transformation and successful group problem solving. Easily applied to a wide variety of organizations and group settings, these practical and flexible tools and techniques include:? Advice for getting group buy-in to the need for shared expectations? Directions for guiding a group's development of context- and culture-sensitive shared expectations? Ideas for determining the right level of attention to shared expectations given the group's characteristics and needs? Sug

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Product Details

• Hardcover: 224 pages
• Publisher: Jossey-Bass; 1 edition (November 1, 2000)
• Language: English
• ISBN-10: 0787950580
• ISBN-13: 978-0787950583
• Product Dimensions: 9.1 x 5.9 x 1 inches
• Shipping Weight: 1.2 pounds
• Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
• Amazon Best Sellers Rank: #1,091,587 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

3 of 3 people found the following review helpful:

5.0 out of 5 stars Excellent guidance for anyone invloved with large groups, January 29, 2002

By 

Laura Bachle, AICP (Alexandria, Virginia United States) - See all my reviews

This review is from: Reaching for Higher Ground in Conflict Resolution : Tools for Powerful Groups and Communities (Hardcover)

Frank Dukes, Marina Piscolish, and John Stephens have successfully collaborated on a book that takes a frank and honest look at what facilitators do in groups and how to do it better. The book is remarkably readable and has instant applicability not only to those of us in the business of mediation; the city administrator and elected official will also find the book extremely useful. I recommend it to my colleagues in the planning profession as a refreshing and rewarding approach to handling large group processes.

0 of 1 people found the following review helpful:

5.0 out of 5 stars Reaching for Higher Ground in Conflict Resolution, March 26, 2002

By 

Marylou Smith (New Orleans, LA) - See all my reviews

This review is from: Reaching for Higher Ground in Conflict Resolution : Tools for Powerful Groups and Communities (Hardcover)

This is a well written, concise and practical book that can serve as a valuable resource for members of any group, including the family unit. It inspired me and gives me hope that there is a way for people to learn how to come together in groups and solve our problems in a principled, creative process that works for the higher good of all concerned.