Customer Reviews

RealTime Coaching

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For most managers and workers coaching is telling or listening to criticism and judgements about events of the past. Real Time Coaching is a collaborative approach designed by the author and based on the coach leading the worker through a simple process of self-evaluation that can be used in almost any situation whether it involves the past, the present or the future. Ernst presents the process in an easy to understand format filled with clear examples and dialogs. This is the best book of its kind I've read to date.

Real Time Coaching is the simplest, yet most profound, coaching model I have come across in the years I have been coaching. It is a model that is easily understood and urges one to see the cause and effect between their behavior and the results they are achieving. I have gotten rave reviews from all classes who have gone through the model and as one leader in a company said, "I wish my boss would use this approach on me." One of the greatest testimonies to Real Time Coaching is that participants get their own "aha's" and therefore have a high motivation to make the needed changes to achieve the results they, and others, want them to have.

As the Founder of the Coach Center Group, I see a lot of coaches and material about coaching.

It's refreshing to see a book that is not only practical - but Results-Now Oriented. (Too often, some coaches sound like they are reading from a list; or their coaching is oriented to some future that isn't connected to present reality. This book is a cure for all that.)

Coaching is becoming so popular that the hype about coaching isn't helping. A good coach can coach in the present moment, resulting in plans rooted in reality and decisions in the present that get results.

If you want to learn to coach for such in-the-now results, with decisions that actually make a difference -- so that productivity and morale improves, employee turnover is reduced, job satisfaction and effectiveness improves -- then you really ought to look at this book, and read it. Take it seriously, apply what it says, try it out.

Because when you do, I expect you'll be getting results that delight you.

--David Burnet, DavidB@CoachCenter.com

Real Time Coaching is the definitive answer for the manager of people who has command of his own technical expertise but hasn't a clue about working with people. It is equally helpful to the seasoned manager. In this day of collaborative working relationships, this approach to coaching is very helpful. Our organization has adopted this approach for the entire management group to give them practical guidance for developing people. Our corporate culture of valuing every person's uniqueness and holding each person accountable is supported by the theory and practice explained in Real Time Coaching.

I've been a full time coach for over 10 years and Ron Ernst's RealTime Coaching is a real contribution to the coaching profession. The model he developed is easy to understand and powerful in its application. His use of actual coaching dialogue demonstrates how to use the coaching model and let's you go behind the scenes and view not only what the coach said but why she said it. A very practical "how to" book for any manager who is charged with getting work done with and through the cooperation of others. I highly recommend it!

I'm always disappointed with coaching models and processes that suggest you can basically coach and motivate all people the same way. Real Time Coaching is the best and most complete method of coaching that considers the motivation and behavioral style of each individual AS WELL AS the values and preferred style of the coach. It presents a theory and a method that is easily adapted to any situation and every individual. I highly recommend both the Real Time Coaching book and Workshop to all my managers and have incorporated into our Leadership Development Curriculum. To realize the full benefit, be sure to take the personal profile offered in the back of the book.

RealTime Coaching is a practical, collaborative process that allows people to focus on what's really important and develop an action-based plan for achieving it. Using this process, I've coached, been coached, and trained others to coach. It really works! The book provides an easy-to-follow framework for the coaching dialogue, supported by "how to" tips and pointers. Although the book provides numerous real-life examples of RealTime Coaching at work, the best examples will be your own as you start to use the process. A must read!

Ron Ernst's book is not only invaluable from the standpoint of understanding, motivating, and inspiring people in the workplace, but also in every other area of your life. RealTime Coaching has helped me better understand myself, my motivations, and my personal communication style, which has helped me strengthen my relationships with family and friends, as well. Most books like this are based on anecdote or well-known personality or some gimmick or analogy. RealTime Coaching is based on a workable model of behavior. Read it: it just might change your life!

I have found this book tremendously helpful as I manage my teams. It has allowed me to understand and react effectively to different types of behaviors by understanding the values driving them. It has helped me help the team see the power in the diversity of people on the team. It has also been a useful additional product and service to offer to our project management, learning organization and knowledge management consulting customers. I highly recommend, if you are new to DISC, that you buy the version with the assessment so that you can see immediately the applicability to your own life.

RealTime Coaching offers a clear and practical guide for leaders that want to improve results with their people. Ron adresses the performance link between behaviour and results. This is a must read for managers in the age of the knowledge worker.