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How to Really Deliver Superior Customer Service: Second Edition

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How to Really Deliver Superior Customer Service: Second Edition [Paperback]

John R. Halbrooks (Author)

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Book Description

Publication Date: August 1, 1996

Learn from the successful customer service strategies of nationally recognized companies like Intuit and Dell Computers.

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Editorial Reviews

About the Author

John R. Halbrooks has been a business writer and editor for more than 20 years. A former feature writer for Inc. magazine, he has served on the editorial staffs at Cahners Publishing Co. and Laux Publishing Co. He is currently executive editor of Home Fitness Buyers' Guide and contributing editor to Club Business International, the monthly publication of the International Health, Racquet & Sportsclub Association

Product Details

Paperback: 272 pages
Publisher: Inc. Publishing; 2 edition (August 1, 1996)
Language: English
ISBN-10: 1880394286
ISBN-13: 978-1880394281
Product Dimensions: 10.8 x 8.2 x 0.7 inches
Shipping Weight: 1 pounds
Amazon Best Sellers Rank: #8,269,280 in Books (See Top 100 in Books)

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