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30 Reasons Employees Hate Their Managers: What Your People May Be Thinking and What You Can Do About It Hardcover – March 7, 2007


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Product Details

  • Hardcover: 224 pages
  • Publisher: AMACOM (March 7, 2007)
  • Language: English
  • ISBN-10: 0814409156
  • ISBN-13: 978-0814409152
  • Product Dimensions: 9.2 x 6.4 x 1 inches
  • Shipping Weight: 13.6 ounces
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (17 customer reviews)
  • Amazon Best Sellers Rank: #1,637,567 in Books (See Top 100 in Books)

Editorial Reviews

Review

"Beyond having a catchy title, 30 Reasons Employees Hate Their Managers also contains some very relevant information for anyone in a supervisory position…well organized, clearly written, and easy to read. It’s based on sound management theory and reflects the author’s background in industrial/organizational psychology. A great reference manual that focuses on the value employees can and should bring to the organization. And better yet, it explains how you as a manager can better understand your employees and help to bring that value out in them."

Strategic Finance magazine



"… very relevant information for anyone in a supervisory position…well organized, clearly written, and easy to read…based on sound management theory and reflects the author’s background in industrial/organizational psychology.”

Strategic Finance magazine



“…offers real, practical strategeis for addressing concerns and improving almost any situation." -- Retail News



“…excellent primer for new managers and provides valuable insights for employees.” -- AORN Journal



“Writing in a delightfully straightforward manner… makes concrete suggestions to managers on how best to address each issue.” --Library Journal



“I could not put this book down…it is refreshing to read a management text that so closely resonates with your own experience.” -- Edge Magazine



“…good guide for young executives beginning their careers….experienced executives...can also benefit from commonsense reminders of how to handle everyday sticky management situations." -- Strategy+Business

Book Description

Library Journal's Best Business Books for 2007

strategy+business magazine’s Best Business Books for 2007 Books (category: Human Capital)

Quietly seething...secretly resenting...and ultimately affecting performance, employees’ negative feelings toward their managers can lurk beneath the surface of even the most pleasant-seeming work relationships. These issues, if gone unchecked, can result in organizational catastrophe. To find out what’s really going on, the authors surveyed more than 50,000 employees in 65 organizations of all types and sizes, and discovered the 30 main causes of ill will. This book provides solutions for these fundamental symptoms of employee-manager discomfort, including employees’ sense that:

* they're being treated like children

* their contributions aren't respected

* their manager doesn't listen to them

* senior managers are incompetent

* they lack the resources and training they need to do their jobs well

* they get insufficient feedback

* their pay isn't fairly linked to job performance

* they are burdened by heavy workloads or inflexible schedules.

Featuring real-life examples, this eye-opening book empowers managers to make their workplaces more productive, congenial, and satisfying for their people and for themselves.


More About the Authors

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Customer Reviews

This book is simple, practical and easy to read.
C. Ferdinandi
If you have the responsibility for managing or leading people - in any type of organization - you will find this book really helpful.
Dr. Paul Powers
In contrast, Bruce Katcher's book is precise, accurate, and based on real data and real research.
Jim Snyder-Grant

Most Helpful Customer Reviews

3 of 3 people found the following review helpful By Rita B. Allen on May 23, 2007
Format: Hardcover
Bruce Katcher takes a refreshingly practical and realistic approach to one of the most critical challenges in organizations today standing in the way of productivity and results. An excellent handbook that not only clearly identifies the issues that exist within the employee-manager relationship but effective solutions and best practices to resolve and/or prevent these issues. Employees, managers, and executives should all read this book with an open mind to acquire helpful tools and effective techniques in creating meaningful dialogue and positive relationships.
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1 of 1 people found the following review helpful By Tom Carpenter VINE VOICE on December 8, 2008
Format: Hardcover
Unlike many books on management and supervision that are mostly theoretical with very little practical application, 30 Reasons Employees Hate Their Managers takes a different approach. Based on surveys of more than 50,000 employees, the author has defined 30 big problems that managers and supervisors have - even though they may not know it.

Each reason is addressed from four perspectives:

-An illustrative story
-The problem for employers
-The psychological reasons for the reality
-Solutions

This approach leads to a very practical and usable book. You can search the index for the problem your having and, within 5-10 minutes, you'll have a better understanding of the problem and three or more potential solutions. This should be a reference book on every manager's desk. I know it will stay on mine.
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3 of 4 people found the following review helpful By Mark Arnold on June 11, 2007
Format: Hardcover
The fact is that most employees don't really hate their managers. But lots of them are frustrated. In this glass-half-empty book, veteran organizational psychologist Bruce L. Katcher plumbs the survey research he has gathered over almost two decades to distill the 30 biggest frustrations of working men and women, including managers. More importantly, for each frustration he cites, Katcher offers up solutions that are as easy to implement as they are sensible. The wonder is that solutions like these are not more widely practiced. With books like this pointing the way, maybe one day they will be.
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3 of 4 people found the following review helpful By T. Harvey Wigder on May 25, 2007
Format: Hardcover
30 Reasons Employees Hate Their Managers is a must read for any manager at any level in any organization. It presents practical advice in a very interesting and novel manner. Bruce Katcher presents real-life stories from his consulting experience that make the book very easy to read. The advice he offers makes a lot of sense. If you're looking for a good new "how-to" book on management that is based on theory and research, this book fits the bill.
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By A. Wilson on May 16, 2007
Format: Hardcover
A cogent and poignant analysis of one of the most pervasive issues in today's workplace -poor management. The most appealing feature of this text is the fact that every assertion as to why employees hate their managers is founded in statistical analysis. The problems discussed in this book are REAL. Employees DO hate their managers and Katcher provides real reasons from real employees as well as real solutions. This book gives practical advise for boosting employee morale as well as encouraging employees to become more independent in completing tasks and more involved in decision making processes. As this book grows in popularity, hopefully corporations will cut back on rules and red tape, treat employees more humanely and focus on finding an equilibrium point between consumer and employee satisfaction. Thanks to Katcher, in this easy and enjoyable read, managers can identify, isolate and improve the "quality of life" in organizations and thereby enhancing the quality of the bottom line.
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Format: Hardcover
Bruce Katcher has done a painfully excellent job of describing how awful most work situations are for employees. What saves this book from merely being an indictment of modern corporate life is the elegantly simple solutions the author includes at the end of each of the thirty short chapters. After describing each downside to being an employee, the author first efficiently describes the research and psychological theory related to each problem, which then motivates his list of solutions for managers (and upwardly-managing employees) to consider.

So many business books are just filled with vague catch-phrases. In contrast, Bruce Katcher's book is precise, accurate, and based on real data and real research. The content and the style are a breath of fresh air. Highly recommended.
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Format: Hardcover
Over 50,000 employees tell why company morale and productivity are low and loyalty nonexistent in 30 Reasons Employees Hate Their Managers: What Your People May Be Thinking and What You Can Do About It. In synthesizing the surveys of over 50,000, this book helps pinpoint common problem areas, solutions which apply to the real world and work, and insights on the psychology of these solutions. A focus on each issue and how to resolve it lends practical analysis to the matter, making this a top pick recommended for both managers and business libraries seeking to quickly identify problems and enact changes based not upon time-consuming trial-and-error, but tested real-world experience.

Diane C. Donovan
California Bookwatch
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Format: Hardcover
If you have the responsibility for managing or leading people - in any type of organization - you will find this book really helpful. Most managers forget that they cast a shadow large enough over their subordinates lives that it is a very rare thing to learn what is really on their minds. This book does just that and - here's my favorite part - it gives some practical and realistic ideas how to increase not just morale but also productivity. The only thing I don't like about this book is the title (which I know is the publisher's perogative) because it has a negative tone - which this book definitely does NOT have - it is upbeat and positive. Now if I can only get my copy back from the client I lent it to!!
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