30 Reasons Employees Hate Their Managers: What Your People May Be Thinking and What You Can Do About It (Hardcover)

~ Bruce L. Katcher (Author), Adam Snyder (Author)
Key Phrases: Employees Feel Unappreciated, Conclusion Employees, Employees Are Treated Like Children (more...)

Editorial Reviews

Review

"… very relevant information for anyone in a supervisory position…well organized, clearly written, and easy to read…based on sound management theory and reflects the author’s background in industrial/organizational psychology.”

Strategic Finance magazine

Product Description

Quietly seething...secretly resenting...and ultimately affecting performance, employees’ negative feelings toward their managers can lurk beneath the surface of even the most pleasant-seeming work relationships. These issues, if gone unchecked, can result in organizational catastrophe. To find out what’s really going on, the authors surveyed more than 50,000 employees in 65 organizations of all types and sizes, and discovered the 30 main causes of ill will. This book provides solutions for these fundamental symptoms of employee-manager discomfort, including employees’ sense that:

* they're being treated like children

* their contributions aren't respected

* their manager doesn't listen to them

* senior managers are incompetent

* they lack the resources and training they need to do their jobs well

* they get insufficient feedback

* their pay isn't fairly linked to job performance

* they are burdened by heavy workloads or inflexible schedules.

Featuring real-life examples, this eye-opening book empowers managers to make their workplaces more productive, congenial, and satisfying for their people and for themselves.

See all Editorial Reviews

Product Details

• Hardcover: 224 pages
• Publisher: AMACOM (March 7, 2007)
• Language: English
• ISBN-10: 0814409156
• ISBN-13: 978-0814409152
• Product Dimensions: 9.1 x 6.2 x 0.9 inches
• Shipping Weight: 13.6 ounces (View shipping rates and policies)
• Average Customer Review: 4.7 out of 5 stars  See all reviews (16 customer reviews)
• Amazon.com Sales Rank: #168,913 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

3 of 3 people found the following review helpful:

5.0 out of 5 stars A must read for all managers and those who aspire to be managers!, May 23, 2007

By	Rita B. Allen "Rita B. Allen Associates" (Waltham, MA USA) - See all my reviews (REAL NAME)

Bruce Katcher takes a refreshingly practical and realistic approach to one of the most critical challenges in organizations today standing in the way of productivity and results. An excellent handbook that not only clearly identifies the issues that exist within the employee-manager relationship but effective solutions and best practices to resolve and/or prevent these issues. Employees, managers, and executives should all read this book with an open mind to acquire helpful tools and effective techniques in creating meaningful dialogue and positive relationships.

2 of 2 people found the following review helpful:

5.0 out of 5 stars Practical Advice for Managers, May 25, 2007

By	T. Harvey Wigder (Newton, MA) - See all my reviews (REAL NAME)

30 Reasons Employees Hate Their Managers is a must read for any manager at any level in any organization. It presents practical advice in a very interesting and novel manner. Bruce Katcher presents real-life stories from his consulting experience that make the book very easy to read. The advice he offers makes a lot of sense. If you're looking for a good new "how-to" book on management that is based on theory and research, this book fits the bill.

1 of 1 people found the following review helpful:

5.0 out of 5 stars Not just another "How to manage book", December 8, 2008

By	Tom Carpenter "- www.sysedco.com" (Marysville, OH) - See all my reviews (TOP 1000 REVIEWER)

Unlike many books on management and supervision that are mostly theoretical with very little practical application, 30 Reasons Employees Hate Their Managers takes a different approach. Based on surveys of more than 50,000 employees, the author has defined 30 big problems that managers and supervisors have - even though they may not know it.

Each reason is addressed from four perspectives:

-An illustrative story
-The problem for employers
-The psychological reasons for the reality
-Solutions

This approach leads to a very practical and usable book. You can search the index for the problem your having and, within 5-10 minutes, you'll have a better understanding of the problem and three or more potential solutions. This should be a reference book on every manager's desk. I know it will stay on mine.