The Reengineering Handbook: A Step-by-Step Guide to Business Transformation [Paperback]

Raymond L. Manganelli (Author), Mark M. Klein (Author)

Book Description

Publication Date: April 8, 1996

The Reengineering Handbook by Dr. Raymond L. Manganelli and Mark M. Klein is the answer to a professional's needs, starting with: a clear explanation of what "reengineering" a business really involves; an idea of whether your own business will benefit from reengineering; a detailed methodology that shows you how to start and carry out a reengineering project; assurance that if you take your business apart to reengineer it, you'll be able to put it back together again - better than before; and a fool-proof plan for reengineering that avoids chaos during the reengineering process and gets results quickly. The Reengineering Handbook provides a step-by-step reengineering methodology for turning your vision of your company into a pragmatic and successful reality. In the dramatic and high-powered program this book outlines, you'll learn how to apply a 5-stage, 54-step "rapid reengineering" action plan to carry out your reengineering project and avoid dangerous loss of productivity. Using this crystal clear road map, you'll be able to obtain employee buy-in, avoid confusion among staff members and customers, and assemble a top-notch reengineering team. Perhaps most important of all, the methodology will virtually force you and your team to keep the reengineering effort on track and see it through to successful completion.

Editorial Reviews

From Library Journal

Reengineering has emerged as the foremost business improvement technique of this decade. Manganelli and Klein, the CEO and managing director of a reengineering consulting firm, respectively, cover the specific processes for managers to follow in order to reengineer their companies successfully. Their technique, which they call Rapid Remethodology, is a five-stage program, and each section of the book includes directions, checklists, and examples to use while proceeding through the stages. Designed for use by all types of businesses and for managers at different levels, this work includes lists of resources as well as suggestions drawn from companies that have successfully completed the process. It will be useful to managers interested in reengineering, though Michael Hammer and James Champy's Reengineering the Corporation (HarperBusiness, 1993) gives a more thorough background.
Gary W. White, Pennsylvania State Univ., Harrisburg
Copyright 1994 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.

Product Details

• Paperback: 320 pages
• Publisher: AMACOM (April 8, 1996)
• Language: English
• ISBN-10: 0814479235
• ISBN-13: 978-0814479230
• Product Dimensions: 9 x 5.9 x 1.1 inches
• Shipping Weight: 1.1 pounds
• Average Customer Review: 4.8 out of 5 stars  See all reviews (4 customer reviews)
• Amazon Best Sellers Rank: #1,060,844 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

40 of 41 people found the following review helpful:

5.0 out of 5 stars Excellent guide to process reengineering methodology, October 19, 1998

By A Customer

This review is from: The Reengineering Handbook: A Step-by-Step Guide to Business Transformation (Paperback)

Other books tell you about reengineering and its benefits. Rarely do they tell you how to do it. This book is the exception. Its main focus is the "how". It provides enough details on a reengineering methodology to guide a project. Normally, the only other way to obtain a methodology is from engaging consultants. The methodology discussed in this book is comprehensive and practical. This is a must read for any person involved or going to be involved in business-focused or reengineering projects.

8 of 8 people found the following review helpful:

4.0 out of 5 stars Excellent primer into re-engineering, October 23, 2002

By 

B. Pomeroy "bpomeroy54" (Sewell, NJ USA) - See all my reviews
(REAL NAME)   

This review is from: The Reengineering Handbook: A Step-by-Step Guide to Business Transformation (Paperback)

Over the past few years, re-engineering has gotten a bum rap. At best, it's been trivialized as a Dilbert-ism; at worst, it's a code word for layoffs. But as "The Re-engineering Handbook" shows, re-engineering is a very real -- and very sensible -- tool for evaluating and enhancing workplace productivity and competitiveness.

The book provides a concise overview of business process re-engineering. The exact process that the book uses (Rapid Re) is straightforward and manageable, especially when compared with other approaches such as Six Sigma. And no, the book doesn't simply recommend layoffs (in fact, it emphasizes job reassignment and re-training over wholesale terminations). The book is informative enough so that a workgroup with minimal re-engineering experience could at least get a healthy start into the process without first turning to a pricey consultant, though more background into specific techniques such as project management and process mapping are needed.

Written in the pre-Internet era, parts of the book seem dated. But the core techniques remain sound. "The Re-engineering Handbook" should be at the top of the reading list of anyone who expects to get involved with a re-engineering effort.

6 of 6 people found the following review helpful:

5.0 out of 5 stars Step-by-Step guide to Rapid Reingineering, March 17, 2001

By 

frumiousb "frumiousb" (Amsterdam, the Netherlands) - See all my reviews
(VINE VOICE)    (TOP 500 REVIEWER)   

This review is from: The Reengineering Handbook: A Step-by-Step Guide to Business Transformation (Paperback)

Manganelli and Klein posit a process reengineering methodology that they call 'Rapid Re(TM)'. It consists of five phases: Preparation, Identification, Vision, Solution, and Transformation. The book explains each of the five phases and breaks them down into a 54 step action plan. Successfully communicates how their strategy should work and provides a number of concrete tools and examples for implementing this kind of project.