Faced with shrinking budgets, rapidly changing social needs, a hostile political climate, and ever more intense public scrutiny, today's nonprofit organizations, like the NFIP before them, are finding that it's not enough to simply update a mission statement or patch over a list of outdated goals. They're discovering that survival now depends on the ability to effect real change the same way corporate giants such as IBM, GM, and Hewlett-Packard have, by reinventing themselves from the ground up--in other words, through reengineering. And while there are dozens of excellent guides on strategic transformation in the for-profit sector, until now, there have been none devoted exclusively to nonprofit reengineering.
Written by a former "Big 6" partner, Reengineering Your Nonprofit Organization does for the nonprofit world what Michael Hammer and James Champy's classic, Reengineering the Corporation, does for the for-profit sector--it offers a comprehensive blueprint for radical strategic change. But this book goes further. It considers not only the lessons learned from the corporate world, but also the special needs and concerns of the nonprofit sector.
Rather than attempt to overlay a business reengineering paradigm over nonprofit organizations, Alceste T. Pappas offers an original model designed around the unique character of the modern nonprofit organization. In place of the traditional nonprofit stopgap approach to managing change, she offers a "zero-base" approach that incorporates a host of proven techniques for assessing and radically redesigning all facets of your operation, including mission and goals, organizational structure, and business processes. She introduces some of the most innovative new strategies for establishing partnerships and forming alliances, allocating resources, and involving staff and volunteers in the reengineering process.
Dr. Pappas also presents a "best practices" approach to establishing new more efficient and cost-effective systems. Packed with case studies of innovative organizations that have fundamentally changed some or all aspects of their operations, Reengineering Your Nonprofit Organization shows how you can remain true to your organization's vision and still meet your bottom line. Finally, Dr. Pappas provides a rational framework for measuring success and sustaining growth and improvement during the years ahead.
Reengineering Your Nonprofit Organization is essential reading for all those involved in strategic planning and reengineering, from executive directors and other paid staff to fund-raisers and volunteer board members.
At last, a blueprint for radical organizational redesign specifically geared to the nonprofit world
If you want your nonprofit organization to survive in today's increasingly competitive climate, your organization needs to take a cold, hard look at every aspect of its operations, from governance to human resource management. You must determine which structures, processes, and practices work--and which don't. You need to find out what other nonprofits are doing and compile a list of "best practices." And then, on the basis of what you learn, you must reshape, reorganize, and reallocate your resources. In short, you must reengineer your nonprofit organization.
Who better to tell you how than someone who has spent 25 years working with nonprofits of every type and size to improve performance and adapt to change? In the first guide to reengineering written solely for the nonprofit sector, Dr. Pappas takes a hands-on, practical approach designed to provide comfort and courage to nonprofit organizations about to embark on organizational transformation. Reengineering Your Nonprofit Organization: Takes a "zero-base" approach to strategic planning Outlines proven techniques for assessing and redesigning all facets of your operation Describes innovative strategies for establishing partnerships and forming alliances, both with other nonprofits and with for-profits Shows how to analyze, develop, and implement the best practices of the nonprofit world Provides a rational framework for measuring success and sustaining growth and improvement during the years ahead
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