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Reflections on Management: How to Manage Your Software Projects, Your Teams, Your Boss, and Yourself (SEI Series in Software Engineering)
 
 
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Reflections on Management: How to Manage Your Software Projects, Your Teams, Your Boss, and Yourself (SEI Series in Software Engineering) [Paperback]

Watts S. Humphrey (Author), William R. Thomas (Author)
4.8 out of 5 stars  See all reviews (4 customer reviews)

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Book Description

April 8, 2010 032171153X 978-0321711533 1

 “Whether you are in a startup or Fortune 500 company; are a developer, development manager, or CEO; use agile, lean, waterfall, or other methodology–if software and quality are important to you, you should read and pay attention to Watts’s reflections.”

–Bill Ihrie, Former SVP & CTO, Intuit

 

“You will enjoy this collection for its down to earth, accessible prose, its pragmatism, optimism, and, above all, Watts’s demonstration that software quality improvement is vitally important and very achievable.”

–Aidan Waine, Information Solutions General Manager, Microsoft Entertainment & Devices Division

 

“Watts has developed a real weapon for beating your competition: a reliable, repeatable way to create software that has excellent quality and reduces the time to deliver it to your customer and lowers the cost of the entire software life cycle and improves employee morale. All at the same time!”

–Michael J. Cullen, Vice President, Quality, Oracle Communications Global Business Unit

 

A Lifetime of Invaluable Management Insights from Legendary Software Quality Guru Watts S. Humphrey

 

In 1986, Watts S. Humphrey made an outrageous commitment: a promise to transform software development. As the pioneering innovator behind SEI’s Capability Maturity Model (CMM), Personal Software Process (PSP), and Team Software Process (TSP), Humphrey has more than met that promise. But his contributions go beyond methodology: For decades, his deeply personal writings on project management have been admired by software engineers worldwide.

 

Reflections on Managementbrings together Humphrey’s best and most influential essays and articles-sharing insights that will be indispensable for anyone who must achieve superior results in software or any other endeavor.

 

Collected here for the first time, these works offer compelling insights into everything from planning day-to-day work to improving quality, encouraging teamwork to becoming a truly great leader.

 

All of these writings share a powerful vision, grounded by a life in software that has extended across nearly six decades. The vision is this: To succeed, professionals must effectively manage far more than plans, schedules, and code-they must manage teams, bosses, and above all, themselves.


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Editorial Reviews

Review

“Watts Humphrey is best known for software engineering approaches that formalize and systematize software development. But I personally have found Watts to be most inspiring when he is discussing the interpersonal, human side of the software equation. The selections in this book emphasize Watts’s deep experience and deep insights into human dynamics and offer a valuable counterpoint to more programmatic writings for which he is better known.”

Steve McConnell

Author of Code Complete and Software Estimation

 

“Watts Humphrey is doing for the software industry what W. Edwards Deming did with TQM for the automobile industry. For the software executive reading this book, it is my belief that Watts has developed a real weapon for beating your competition: a reliable, repeatable way to create software that has excellent quality and reduces the time to deliver it to your customer and lowers the cost of the entire software life cycle and improves employee morale. All at the same time! For the software engineer or developer reading this book, it is my belief that you are on your way to making your job more productive, satisfying, and fun.”

Michael J. Cullen

Vice President, Quality, Oracle Communications Global Business Unit

 

“Software development is a daily collision between code, the most black-and-white of technologies, and organizations, the most idiosyncratic of human experiences. Here is the guidebook–the GPS–to success in navigating the fault line between science and art, between code and human experience. Sharing his knowledge with his characteristic style of analytics and anecdotes, Watts Humphrey imparts timeless wisdom on teams, teamwork, and creating complex software successfully and reliably.”

Scott D. Cook

Founder & Chairman of the Executive Committee, Intuit Inc.

 

“Fledgling project managers often ask me if there is one book they should read; it was often difficult for me to resist the temptation to recommend Machiavelli’s The Prince. But now I have a better, and far more positive, recommendation: Watts Humphrey’s Reflections on Management–a collection of management gems, organized into eight broad themes, that reflect his deep insights and leadership in the field.”

Ed Yourdon

Consultant and Author

 

“I’ve followed Watts Humphrey’s work for as long as I can remember. I recall, in my youth, thinking that he was asking too much. Now that I’m suddenly about his age, I realize how many things he has gotten right. This collection from his most important writings should bring these ideas to the attention of a new audience: I urge them to listen better than I did.”

Ron Jeffries

www.XProgramming.com

 

“You will enjoy this collection for its down-to-earth, accessible prose, its pragmatism, its optimism and, above all, Watts’s demonstration that software quality improvement is vitally important and very achievable. Your software team can realize its full potential by applying Watts’s methods. Ours

did, and yours can, too.”

Aidan Waine

Information Solutions General Manager, Microsoft Entertainment & Devices Division

 

“Software development is a team sport. Watts understands this, and better yet, he knows how to express his understanding so that others can learn from his insight. A good coach knows how to make players and other coaches more successful. Watts is one of the software profession’s great coaches.”

Walker Royce

Vice President, Chief Software Economist, IBM

 

“Watts Humphrey brings legendary experience and insight to developing great software. Whether you are in a startup or Fortune 500 company; are a developer, development manager, or CEO; use agile, lean, waterfall, or other methodology–if software and quality are important to you, you should read and pay attention to Watts’s reflections.”

Bill Ihrie

Software Leader/Mentor/Entrepreneur; Former SVP & CTO, Intuit

 

“The software engineering world owes a great debt to Watts Humphrey. His pioneering work in transforming software development practices from random and chaotic to disciplined and effective has saved billions of dollars that might otherwise have been wasted on failed projects. Bill Thomas has assembled kernels of writing by Watts drawn from his previous books and publications. The original books are all excellent, but this summation is valuable in its own right. It provides a very useful overview of Watts’s thinking and the practices he has developed.”

Capers Jones

Chairman and Founder, Software Productivity Research

 

“Watts Humphrey’s contributions to professional software project management are numerous and range from CMM to Personal Software Process (PSP) and Team Software Process (TSP) practices. This book summarizes all his experiences and represents a unique body of knowledge in the area of project management. It should be the premier choice of reference for all project managers.”

Prof. Dr. Dr. h.c. Dieter Rombach

Executive Director, Fraunhofer IESE, Kaiserslautern, Germany

 

“Watts Humphrey has been the intellectual leader and driving force behind the movement to apply process improvement to software for the last quarter century. He has a deep understanding of management based on years of personal experience, both as an executive and as an advisor to managers and executives of major corporations developing software systems. His keen insight, acquired from helping the international software community apply disciplined management processes, has been captured in his previous books and articles from which this work is derived. His advice is not limited to managers of software systems and certainly will be valuable to managers at all levels.”

Larry E. Druffel, Ph.D.

Director Emeritus and Visiting Scientist, Software Engineering Institute

 

“Watts Humphrey shares his deep and personal understanding of what goes on in the hearts and minds of software professionals–from engineers to top managers. Watts translates this understanding into software development and management practices for producing the high-quality software products these professions innately want to produce, incorporating personal- and team-level growth, learning, and improvement. This book is certainly a collection of the best-of-the-best guidance Watts has imparted to the industry in this regard. This collection is sure to be a classic.”

Laurie Williams

Associate Professor, North Carolina State University

 

Reflections on Management is a prescription for leading people in largescale knowledge work. The management themes of commitment, planning,measuring, learning, leading, and teamwork are skillfully echoed throughoutthe book as mutually reinforcing tiles in a mosaic serving to lock inthe vision from every dimension. The book manages to accomplish this ina succinct and easily readable format.”

Don O’Neill

Former President 2005-2008, Center for National Software Studies

 

“Watts Humphrey, who has written so much that has changed how software is managed and developed, has written another book. And once again he has written an easy-to-read, well-informed, and practical-to-use book that should help almost anyone who has worked on a software project. To say I highly recommend it is probably not saying enough. Buy it. Read it. Use it.”

Ron Radice

Principal Partner, Software Technology Transition

 

“Watts Humphrey has made a major contribution to the understanding of software quality and how to control and improve it. Since software is the major player in contemporary computer systems, software engineers and managers will benefit significantly by following his guidelines. I particularly liked his advice that quality is a never-ending journey and his emphasis on continuous improvement of both product and process. This is important because software may last for decades. Organizations seldom discard software. They enhance and reuse it in perpetuity. Thus, software quality must be a lifecycle journey.”

Norman Schneidewind

Professor Emeritus of Information Sciences, Naval Postgraduate School

 

“Watts Humphrey’s Reflections on Management is a treasure trove of insights and ...

About the Author

Watts S. Humphrey is a Senior Fellow at the Software Engineering Institute (SEI), where he introduced concepts that evolved into CMMI, and where he led development of both personal and team software processes (PSP and TSP). Previously, he was a manager and executive at IBM for twenty-seven years. He is the author of twelve highly influential books on software management and process improvement.

 

William R. Thomas manages the SEI’s Technical Communications team.


Product Details

  • Paperback: 288 pages
  • Publisher: Addison-Wesley Professional; 1 edition (April 8, 2010)
  • Language: English
  • ISBN-10: 032171153X
  • ISBN-13: 978-0321711533
  • Product Dimensions: 9 x 6.2 x 0.5 inches
  • Shipping Weight: 13.6 ounces (View shipping rates and policies)
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Best Sellers Rank: #436,594 in Books (See Top 100 in Books)

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Average Customer Review
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3 of 4 people found the following review helpful:
5.0 out of 5 stars Inside the Mind of Watts Humphrey, May 28, 2010
This review is from: Reflections on Management: How to Manage Your Software Projects, Your Teams, Your Boss, and Yourself (SEI Series in Software Engineering) (Paperback)
The Capability Maturity Model (CMM) and Capability Maturity Model Integrated (CMMI) have been major forces in software development for at least 20 years. Along with those, the Personal Software Process (PSP) and the Team Software Process (TSP) have also been applied to help make software projects more predictable and manageable.

This book is a collection of essays and articles written by Watts Humphrey, the man who was the influence and drive behind these models and processes. I found this book to be an interesting journey through the thinking of Humphrey as he clearly and rationally outlines the "why" behind the "what." Then, he describes "how" to do the work of managing intellectual and creative people which have to work together to deliver a technical product - on time, within budget, with the right features and with quality.

There are many gems in this very readable book (a great airplane book), such as:

* Defects are Not Bugs
* The Hardest Time to Make a Plan is When You Need it Most
* Everyone Loses With Incompetent Planning
* Every New Idea Starts as a Minority of One
* Projects Get into Trouble at the Very Beginning

This book is divided into four parts:

1. Managing Your Projects
2. Managing Your Teams
3. Managing Your Boss
4. Managing Yourself

If you are a software project manager, test manager, or test team leader who has to fight the battles involved in getting a project completed within time, budget, scope and quality targets, you will find this book of immense value. Or, you might buy it as a gift for your manager who just doesn't get what's so hard about software development.

Although this book is a collection of essays, it flows very well and reads like it was written as one book. By the way, I felt the Epilogue was excellent - don't skip it.

If there are any doubts about the credibility factor of this book, the advance praise at the front of the book spans four pages and reads like a "who's who" of software development: Steve McConnell, Ed Yourdon, Ron Jeffries, Walker Royce, Capers Jones, Victor Basili, Lawrence Putnam and Bill Curtis, to name a few.

Whether you are fully immersed in the agile project world, or following the CMMI, or just trying to figure out the best way to plan, conduct and manage software projects, this is a book worth reading and taking to heart. In the advance praise, Ron Jeffries writes, "I've followed Watts Humphrey's work for as long as I can remember. I recall, in my youth, thinking he was asking too much. Now that I'm suddenly about his age, I realize how many things he has gotten right. This collection from his most important writings should bring these ideas to the attention of a new audience: I urge them to listen better than I did."

Amen, Ron, amen.
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4.0 out of 5 stars Manage Your Project, December 18, 2010
This review is from: Reflections on Management: How to Manage Your Software Projects, Your Teams, Your Boss, and Yourself (SEI Series in Software Engineering) (Paperback)
There are many books on Project Management, but few are on people management. Watts Humphrey is one of the originators of software development.

If you are at the point where you must start managing a project, then you must read this book.

Humphrey's experience is priceless. While programing languages may have changed, people have not.

Sales and marketing tend to over promise on delivery days, management wants to have as few people working as possible. Your coders each want to place their mark on the project.

This 'minefield' is revealed and strategies given to overcome the obstacles.

I have started down the path of managing teams and now feel I have another knowledge base to refer to before problems surface.
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5.0 out of 5 stars Deep Experience!, November 9, 2010
This review is from: Reflections on Management: How to Manage Your Software Projects, Your Teams, Your Boss, and Yourself (SEI Series in Software Engineering) (Paperback)
For those reflecting on the recent loss of Watts Humphrey, let me suggest that you read Reflections on Management, Watts final book.

Reflections on Management provides a comprehensive and effective prescription for how a boss should lead people in large-scale knowledge work including software. The management themes of commitment, planning, measuring, learning, leading, and teamwork are skillfully echoed throughout the book as mutually reinforcing tiles in a mosaic serving to lock-in the vision from every dimension.

Reflections is a six hour journey through six decades of profound, exciting, and often surprising insights gathered by software process pioneer and leader Watts Humphrey who experienced fixed point machines without floating point arithmetic that were programmed in assembly language in the `50's, managing IBM System/360 OS software development before there was a university computer science curriculum to supply a software workforce in the `60's, measuring the leading indicators of large scale software development accomplished with only rudimentary processes in the `70's, pioneering and innovating software process maturity and the means to convincingly assess it on a grand scale in the `80's, witnessing a software industry reveal itself to be primarily level 1 in software process maturity and then continuously improve towards level 2 and 3 in the `90's, and observing software process maturity expand to encompass systems engineering and program and acquisition management in the `00's. Watts Humphrey has altered the landscape of software engineering and changed the way software engineers look at themselves and shaped the expectations of managers and executives with respect to software and their role as managers in the development, deployment, and fielding of software systems.

Reflections arrived just in time to impact the next generation of software managers who are charged with the responsibility for an ever increasing software dependency within large-scale software intensive systems, but who appear content to employ ad hoc programming style in developing, deploying, and fielding software components, products, systems, and system of systems at a 3-Sigma level of quality. As a result, there is no shortage of defects from which bad actors compose exploits from which to launch Cyber Attacks.
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