"This book is about making diversity work. It moves far beyond "diversity is good" and provides clear and sophisticated suggestions for managers. The chapter on the "White Male Communication Paradigm" by itself is worth the price of the book. Diversity is encountered fully by the Kikoskis. This is a fascinating book. Read - enjoy - learn!"-Allen E. Ivey Professor Emeritus, University of Massachusetts, Amherst President, Microtraining Associates, Amherst, Massachusetts
Develops and shows how to use a new approach to face-to-face communications in culturally diverse workplaces and an equally new approach to diversity training.