Reframing Organizations: Artistry, Choice and Leadership 4th Edition

104 customer reviews
ISBN-13: 978-0787987985
ISBN-10: 0787987980
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Editorial Reviews

Review

"This new edition is filled with new case examples such as Hurricane Katrina and profiles of great leaders..." PublicNet Thursday 4 September 2008

From the Back Cover

The Classic Leadership Resource Now In Its 4th Edition!

First published in 1984, Lee Bolman and Terrence Deal's best-selling book has become a classic in the field. Its four-frame model examines organizations as factories, families, jungles, and theaters or temples:

  • The Structural Frame: how to organize and structure groups and teams to get results

  • The Human Resource Frame: how to tailor organizations to satisfy human needs, improve human resource management, and build positive interpersonal and group dynamics

  • The Political Frame: how to cope with power and conflict, build coalitions, hone political skills, anddeal with internal and external politics

  • The Symbolic Frame: how to shape a culture that gives purpose and meaning to work, stage organizational drama for internal and external audiences, and build team spirit through ritual,ceremony, and story

This new edition contains a wealth of new examples from both the private and the nonprofit sectors. In addition, the book offers updated content and expanded discussions of self-managing teams, dramaturgical and institutional theory, change theory, the "blink" process, "black swans," and gay rights. There is an Instructor's Guide available online.

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Product Details

  • Hardcover: 544 pages
  • Publisher: Jossey-Bass; 4 edition (August 15, 2008)
  • Language: English
  • ISBN-10: 0787987980
  • ISBN-13: 978-0787987985
  • Product Dimensions: 7.2 x 1.6 x 9.5 inches
  • Shipping Weight: 1.9 pounds
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (104 customer reviews)
  • Amazon Best Sellers Rank: #65,051 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

6 of 6 people found the following review helpful By Nicolas.Bernard.Leclercq on June 9, 2012
Format: Paperback
At first I took the concept of frames to be just a book organization gimmick. However, after reading through the book I found the concept frames to be very useful and well thought out. I found myself looking at various events in my work environment and organizations in general in terms of frames, and more importantly making better sense of those events by a better understanding of the frames.
The leadership section towards the end is short, but quite astute. The sample case in the last chapter of the book is excellent and a great example of how to think and analyze as situation with the wider perspective provided by the frames.
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4 of 4 people found the following review helpful By Tom K. on February 7, 2010
Format: Paperback
The authors four way framework is a significant and useful step forward from the situational leadership grid of people and task. Bolman and Deal reframe "people" as Human Resources. They expand task to become the Structural Frame. They add the Political Frame to insert power and leadership and the Symbolic Frame to add culture, anthropology, the humanities and the unconscious.

The doubling of complexity is justified by a model that moves from addressing 60% of situations to more than 90%. The examples really help the reader to deeply understand what happens and why in the real world. The examples help to remove our blindspots and to provide a simple framework that can quickly be applied. Finally, the authors expand upon the situational leadership approach to application, creating a dynamic and personal approach to application.

Leaders who enjoy thinking through situations will appreciate this book. Readers will want to speed read through familiar sections and reread the new and most insightful parts. This is a long book, but it is well organized and provides value from each 30 minutes of study.
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3 of 3 people found the following review helpful By Guillermo Salazar on September 24, 2009
Format: Paperback Verified Purchase
This is a good, no-nonsense book about the four dimensions of organizations. Bolman and Deal present the four frames in a cohesive manner and accompany each with examples from industry and education. This is no Polly Anna text about how organizations are suppose to be. The authors give examples of organizations that succeed and fail and provide the rationale for both. The text covers social, economic and political issues that effect organizations and their leaders. Perhaps the best part of the text is the section that "trains" the reader how to use the four frames according to the readers personality and work related circumstances.
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5 of 6 people found the following review helpful By A. Huun on September 11, 2009
Format: Paperback
This book is in my view a good compendium for introduction to organisational theories. The only new this book brings to the table is to structure the different theories into four frames: structural, HR, political and symbolic. I personally find this to be a good categorisation and I like the selection of theories (very mainstream), i.e. a good choice for use in business schools. Many of the classics are however left out.

The critique of managers' and consultants' failure to solve organisational challenges is a bit misplaced in a book which offers little practical advice on implementation, i.e. this book is for the student.
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9 of 12 people found the following review helpful By P. Dana on May 21, 2011
Format: Kindle Edition Verified Purchase
Interesting book but the kindle edition is formatted very poorly and there are strand dots between every letter. I emailed amazon only to be told that they know it's a problem but they don't know when they'll be able to fix it.
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2 of 2 people found the following review helpful By Keep it positive on June 16, 2012
Format: Paperback Verified Purchase
I read this text almost 20 years ago as part of my doctoral studies and revisited it this summer. Bolman and Deal still have one of the best models for understanding organizations and their updated case studies make it an easy and engaging read.
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1 of 1 people found the following review helpful By MKS on February 15, 2011
Format: Paperback Verified Purchase
I'm only a few chapters in at this point- this book is the text for a class I'm taking on Leadership and Organizational Behavior- but so far I am really impressed. Many of the ideas are not new, but the concepts are well organized and explained through use of real-world examples. Even though the ideas are not revolutionary, they are insightful. If only there was a way to convince my managers at work that this is a valuable read...not that many managers in this world are concerned with improving upon their management skills...
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1 of 1 people found the following review helpful By JJ from the Block! on August 1, 2011
Format: Paperback Verified Purchase
This book is an ideal guide to helping MPA students understand organizational frameworks, leadership, and design.
It helps you change your perception of how things are in management the dynamic and politics of the office environment. Definitely ideal for learning about organizational behavior.
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