Customer Reviews

Registry Mechanic 5.x PC System Repair

5 star:		(8)
4 star:		(4)
3 star:		(6)
2 star:		(2)
1 star:		(9)

 

 

Okay.
WARNING: It has NEVER happened to me when using registry mechanic. But here is my 02 CENTS!
First of all, before doing any sort of cleanup or repair,
make sure you do a registry backup.
Just go into registry mechanic's options and place a checkmark on the option that reads,"create a system restore point......."

It is always nice to have a known good, working copy of your registry.
Since you never know what or when it could get corrupted.

Now, for the program itself.
I have used it since version 3.
Have used with several different pc makes and models.

Always worked as advertised.

Never messed anything up.

In addition to keeping the registry clean, make sure you keep your pc cleaned of junk files. I suggested cleanup40.exe or ccleaner; both free.

It goes without saying, but, you should have a good anti-virus program (and keep it updated). Also, you should have 2 good anti-spyware (anti-malware) programs.
I say 2, because no single program has been found to catch and remove ALL the malware currently out there.

This is an excellent program for those who are either not computer savvy enough to do a manual registry repair, or who simply don't want to do a manual repair. I purchased this product after my computer had been overrun with Trojans. A tech support guy attempted to remove them all without reformatting (using avast! Antivirus). He was able to get most, but not all removed. I then downloaded Spybot Search & Destroy and installed this program. Much to my relief, I was able to remove all of the Trojans and clean up my registry, resulting in faster computer performance. This program is easy to use and I highly recommend it. Regarding the reviewer who advises not to buy the product, I wonder if he did not create a system restore point before compacting the registry. It is vital to create a system restore point whenever making changes to the registry, just in case the changes cause a problem with computer performance. I had no problems whatsoever with this program, and again I highly recommend it. The only reason I did not give it 5 stars is due to the price. It is a bit high, but still worth it in my opinion.

I recently purchased and installed four items of software from PC Tools: Registry Mechanic, Privacy Guardian, Anti-Virus and Spyware Doctor. I installed them all at the same time so I can't be sure exactly which program (if indeed it's just one) is causing me so many problems. What I can tell you is this: prior to installing this company's software, I had issues with my system working sluggishly, and I suspected I had some spyware "infections". While the software indicates it has cleaned and repaired my system and quarantined this virus or that, overall my computer works worse than ever! Web pages take forever to open. I also have a new problem: an inability to view many images on the web. Instead, I see the little white box with the red "X" at the center where a picture should be. I suspect my software may be blocking the downloading of these images and probably can be adjusted to allow those downloads, but the answer to how to do this is not obvious. There's no easy-to-find, user-friendly panel where I can simply click a box and override the blocking of pictures, for example. The company's web site is dreadfully unhelpful. First, it does not make a customer service phone number readily available. It wants you to submit your request for help via an e-mail form. I've done this twice and received no assistance or helpful information whatsoever. This e-mail form system is flawed anyway because it requires you to select from only ONE software product with which to get help. What if, as in my situation, you purchased more than one product and you don't know which one's causing the problem? Furthermore, instead of offering a thorough page of answers to frequently asked questions, the site provides a forum (message board) for lost souls like me to go into so we can try to get the answers from EACH OTHER. It seems PCTools expects us to stumble around their products helplessly and do the job of customer service for them -- that is, IF we've managed to trip over an answer to our problem in the first place. Some of us are still out here floating in space. Oh, and that forum? I tried to register for it but PCTools has yet to e-mail me the necessary confirmation that allows me to get into it and use it -- so even its lame forum remains useless to me.

Is anybody HOME at PCTools? I don't think so. If you're lucky enough to have this product work for you perfectly out of the box with no quirks, you're on Easy Street. If you have any issues whatsoever, you're up the creek. You'll be stuck with useless software you'll wish you'd never bought in the first place, with problems that tragically can probably be easily solved, but with no one home to help you solve them.

This is my honest review -- take it for what you think it's worth. You're probably better off hiring a reputable computer person to physically come to your home or office and diagnose your problems, and to be there to answer your questions on the spot, than to expect a lifeless disk or download to make your system better.

Nice try, PC Tools -- but try again.

I am a software tech. I first "free trial" V6 online-
1. Finds 131 errors, but will only fix 4 (must buy full version!). SHEESH!
2. Buy full version with 20% off coupon (3 computer lic, for only $9.95 more- their web site).
3. Does NOT remove left/overs..., from old uninstalled pgms. (Fix-it Utilities "6" safely did- read my review).
4. Then they only support updates... for 1 year- auto-renew! RIP-OFF!

I got a refund, and will NEVER use them again!

I purchased this directly from PC tools. I did a system restore and all other recommendations below. It flat out did NOT work and messed up my system even worse. When I contacted support it took them 4 days to answer a simple question. I finally just did a total restore of my system. I am fairly computer savvy and while this program may have some value -support is non-existent - which makes it worthless. It also took me over 3 months to get a refund.

I use this to clear out nasty Trojan viruses and other nasties that occasionally appear on my machine. I have found that it has saved me a lot of time and effort in clearing out some of the nastier Browser hijackers. I followed the instructions, and have had no problems with it. I know that the registry is a very sensitive area, so I have not tried any psychadelic tasks that completely ruined my machine. As far as I'm concerned, this software has been helpful and worth every penny of the Amazon price. I didn't pay 30 bucks for it.

Okay, that may be stretching it but be aware that this program could cause major heartaches. It cost me about eight hours of my time. The company gave me no help.I am sorry to write a bad review. I uninstalled it and sooo wish I had not tried it.

This is an excellent registry cleaner however this version is out of date since at least November 8, 2006. Registry Mechanic 6.0 is the new version. Also you cannot buy this one and upgrade to 6.0 for free. Bottom line is that this software is outdated by over 4 months as of today. Yet Amazon continues to sell it, why? They don't even offer the new 6.0 version!

Registry mechanic is a great registry tool. It works better than the registry tools included with Symantec System Works. If you purchase this version at 5.1 you can get a free upgrade to the latest version 6.0 once you register the product. Try the evaluation and you will see how many registry errors your machine may have that can effect its performance.

This software caused many problems for me. I had to reformat my hard drive after I used this product.So after I uninstalled it I sold it to a friend that wanted it and PC TOOLS would not let them register it even after I emailed them stating I no longer use it.So now it just sits useless.