Relationships That Enable Enterprise Change: Leveraging the Client-Consultant Connection (J-B O-D (Organizational Development)) [Paperback]

Ron A. Carucci (Author), William A. Pasmore (Author)

Book Description

Series: J-B O-D (Organizational Development) | Publication Date: March 5, 2002

Relationships that Enable Enterprise Change—a title in Pfeiffer's Practicing Organization Development Series—is a practical resource for consultants who want to enhance their relationship with senior leaders in order to drive broad organization change. Written by Ron A. Carucci and William A. Pasmore—with contributions from senior consultants from the acclaimed Mercer Delta Organizational Consulting group—this invaluable guide shows you how to leverage relationships with your clients to ensure that sought-after change is realized. The authors present tested principles and approaches that will help transform your client relationships into engines of change throughout the organization and offer a wealth of new ideas that you can implement in your consulting practice.

Editorial Reviews

Review

"Value migrates in all industries, including ours. Tomorrow's value creators will combine great content with even greater relationships. Relationships that Enable Enterprise Change tells the truth about what it really takes to create effective relationships between insiders and outsiders, and how much success those relationships can create. It will make both executives and advisers rethink their approach (and change their behavior) when going about the serious business of creating real partnerships to create real value."
--Adrian Slywotzky, author, Value Migration, The Profit Zone, and Profit Patterns

"Business leaders rely more than ever on trusted relationships with a few,
key professionals who can bring insight, wisdom, and interpersonal agility
to important strategic and organizational issues. Ron Carucci and Bill
Pasmore have produced a masterful, battle-tested roadmap that will enable
consultants and other outside advisors to break into this inner circle and
have a truly lasting impact on client success."
--Andrew Sobel, author, Clients for Life

"A great resource for anyone who consults to senior managers. Full of wonderful insights, useful tools and instructive case examples."
--Edward E. Lawler III, author, Corporate Boards: New Strategies for Adding Value at the Top and Director, Center for Effective Organizations, Marshall School of Business, University of Southern California

"As a CEO and a consumer of consulting services, Carucci and Pasmore don't just tell it like it is - they tell it like it should be. The book is a pragmatic how-to-help-your-client guide that I'm sure will be highly valuable to those who are guiding managers to manage change."
--Charlie Strauss, CEO, Unilever HPC North America

From the Back Cover

Relationships that Enable Enterprise Change— a title in Pfeiffer's Practicing Organization Development Series— is a practical resource for consultants who want to enhance their relationship with senior leaders in order to drive broad organization change. Written by Ron A. Carucci and William A. Pasmore— with contributions from senior consultants from the acclaimed Mercer Delta Organizational Consulting group— this invaluable guide shows you how to leverage relationships with your clients to ensure that sought- after change is realized. The authors present tested principles and approaches that will help transform your client relationships into engines of change throughout the organization and offer a wealth of new ideas that you can implement in your consulting practice.
Designed to be flexible and interactive, this helpful guide includes self-assessments, tools, and models that translate a complex set of concepts and issues into practical knowledge that will help you hone your skills as a consultant to top-level leaders. Each chapter explores a dynamic element of the client-consultant relationship and draws from the real-life experiences of first-rate consultants and their clients to show you how to

• Build trust needed to get close to your clients
• Manifest the personal investment that is required to promote the needed confidence for large-scale change
• Demonstrate the courage needed to surface and address the tough issues inevitable during change
• Act as an advocate for the client, both at a personal and organizational level, to build a client's long-term endurance for change
• Develop a deeply collaborative relationship, so that the client's ownership of change is deepened
• Show the interpersonal agility needed to accelerate a client's adoption of new ways of thinking and acting

Relationships that Enable Enterprise Change offers consultants a clear understanding of the fundamental nature of close, trust-based relationships with clients and how that relationship is instrumental in affecting profound organization change.

See all Editorial Reviews

Product Details

• Paperback: 272 pages
• Publisher: Pfeiffer; 1 edition (March 5, 2002)
• Language: English
• ISBN-10: 0787960802
• ISBN-13: 978-0787960803
• Product Dimensions: 9.2 x 7.1 x 0.9 inches
• Shipping Weight: 1.2 pounds (View shipping rates and policies)
• Amazon Best Sellers Rank: #1,993,317 in Books (See Top 100 in Books)

More About the Author

Ron Carucci is a seasoned consultant with more than twenty years of experience working with leaders of organizations ranging from Fortune 50 to start-up's in pursuit of transformational change. As a partner with Passages Consulting, LLC, he works in the areas of large-scale organization and culture change, enterprise organization architecture design, executive leadership and selection, building executive teams, as well as strategy formulation and implementation. Ron has worked extensively in the pharmaceutical and biotech industries, technology and financial services industries, and the retail food and beverage industries. He has led the work on several large-scale merger integrations and subsequent culture change initiatives, and enterprise level global organization redesigns. He has also held executive positions in several Fortune 100 organizations leading internal Human Resource consulting and change management functions.
Most recently, Ron has been working with CEO's of both large enterprises as well as start-up organizations on the challenges of managing growth. He has helped organizations re-architect themselves for global scale-up, turnaround strategies, and to build appropriate talent strategies to ensure the effective selection, development, retention, and reward of key leaders of major growth businesses.
Ron is a faculty member at Fordham University Graduate School, serving as an associate professor of organizational behavior, and is Graduate Professor of Leadership at Mars Hill Graduate School in Seattle, WA. He has also served as an adjunct at the Center for Creative Leadership. His clients have included Novartis, Bristol-Myers Squibb, Amgen, McDonalds, PepsiCo, ADP, EdwardJones Investments, CitiGroup, OhioHealth, Deutche Bank, Price-Waterhouse Coopers, Accenture, Corning, Inc., World Kitchen, Business for Social Responsibility, TIAA CREF, and Raytheon.