- Paperback: 189 pages
- Publisher: Amer Society for Quality (December 1992)
- Language: English
- ISBN-10: 0873891619
- ISBN-13: 978-0873891615
- Product Dimensions: 10.9 x 8.4 x 0.6 inches
- Shipping Weight: 1.2 pounds
- Amazon Best Sellers Rank: #1,091,668 in Books (See Top 100 in Books)
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