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4 Reviews
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Average Customer Review
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4 of 4 people found the following review helpful:
5.0 out of 5 stars
Just what I would expect from the CIA
I highly recommend this book to anyone who wants to improve the table service in their establishment. Well thought out and laid out. I really enjoyed the history aspect of the book. It was an interesting read and a very helpful manual.
Published on February 21, 2006 by Christopher W. Bailey
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9 of 17 people found the following review helpful:
1.0 out of 5 stars
what a waste of money
A big disappointment from a distinguished institute like the Culinary Institute of America. A little book with even less info. Headings with a paragraph or two will not help menager or even servers keep customers coming. This book needs a more explanations and examples - give incites to experiences.
Published on September 30, 2005 by J. Brathwaite
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4 of 4 people found the following review helpful:
5.0 out of 5 stars
Just what I would expect from the CIA,
By
This review is from: Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners (Paperback)
I highly recommend this book to anyone who wants to improve the table service in their establishment. Well thought out and laid out. I really enjoyed the history aspect of the book. It was an interesting read and a very helpful manual.
7 of 10 people found the following review helpful:
4.0 out of 5 stars
Not a bad little book, especially if you know service.,
By Guy T. Anderson (Atlanta, GA USA) - See all my reviews
This review is from: Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners (Paperback)
As someone that prides themself on customer satisfaction, I have to say this was not a bad little book. A lot is common sense, but some would learn from this. People like to be taken care of from start to finish in any industry and this is a good reminder in service.
9 of 17 people found the following review helpful:
1.0 out of 5 stars
what a waste of money,
By
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This review is from: Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners (Paperback)
A big disappointment from a distinguished institute like the Culinary Institute of America. A little book with even less info. Headings with a paragraph or two will not help menager or even servers keep customers coming. This book needs a more explanations and examples - give incites to experiences.
0 of 11 people found the following review helpful:
1.0 out of 5 stars
remarkable service,,
This review is from: Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners (Paperback)
I order the lastest copy, I receive a old vesion copy, that is no long be use in our school... You can say I waste my money on a old copy... I had to buy a new copy at school for the three time the cost I pay thur your company... from now I on I not planning to order any more books from your web page... You can say I threw my money out the window.... what a waste, when some one order a book for school, they should be given the last copy that came out, now what they want to get rid of...... A unhappy customer thomas osowski
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Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners by The Culinary Institute of America (Paperback - January 5, 2001)
Used & New from: $0.20
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