Customer Reviews


2 Reviews
5 star:
 (1)
4 star:    (0)
3 star:
 (1)
2 star:    (0)
1 star:    (0)
 
 
 
 
 
Average Customer Review
Share your thoughts with other customers
Create your own review
 
 
Only search this product's reviews

The most helpful favorable review
The most helpful critical review


5.0 out of 5 stars Great Book
This book will give you the ability to increase your customer service. It gives you examples to help you improve your operation.
Published on November 6, 2009 by doug miller

versus
3.0 out of 5 stars Making Serving Interesting
This book is amazing in that it takes a seemingly mundane activity, serving guests in a hospitality atmosphere, and makes it interesting. It breaks down every movement, why it's done, and how it should be done. I never new there was so much to know about setting a table, taking an order, or presenting wine at a table. If you're interested in becoming involved with the...
Published 11 months ago by iwannabachef


Most Helpful First | Newest First

3.0 out of 5 stars Making Serving Interesting, February 26, 2011
Amazon Verified Purchase(What's this?)
This review is from: Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners (Culinary Institute of America) (Paperback)
This book is amazing in that it takes a seemingly mundane activity, serving guests in a hospitality atmosphere, and makes it interesting. It breaks down every movement, why it's done, and how it should be done. I never new there was so much to know about setting a table, taking an order, or presenting wine at a table. If you're interested in becoming involved with the preparation and delivery of food in the hospitality industry, read this book.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


5.0 out of 5 stars Great Book, November 6, 2009
By 
doug miller (Poughkeepsie, NY) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners (Culinary Institute of America) (Paperback)
This book will give you the ability to increase your customer service. It gives you examples to help you improve your operation.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


Most Helpful First | Newest First

This product