I am on my third Remington Hedge Wizard. All of them have either fell apart after one use or the internal cam mechanism skips when anything bigger than a pencil is cut. The idea is a good one but the design is horrendous. Whoever designed this thing should be fired today! I called the manufacturer and they were very sympathetic and promised me a "good one". The guy on the phone was extremely nice and helpfull even though I was upset. Good service from that standpoint but I do not think that good service can fix the design screw ups. The plastic housing is weak, the pivot stop is weak, the handle is not ergonomically friendly. It is also clunky. One of my units got hot and started smoking after a few minutes. I opened up the blade cover and saw that the plastic had melted.