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asked by Rainer Rocks on November 24, 2011
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Showing 1-10 of 16 answers
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Curt A. Siebert answered on February 16, 2012
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Thanks Curt for stopping by and keeping us
updated...appreciate it !
Rainer Rocks answered on February 16, 2012
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You're welcome Rainer. So, good news! We used the cooker last night with the new lid to make a chicken vegetable soup. We had it cooking on high for 5 hours and there was only a very faint smell from the rubber gasket; i.e. a faint smell but no stink. I can now say, I'm happy with my cooker. Not finished yet though; still will check how the original lid works without a rubber gasket and report back here (may take a while before I get to it). Cheers!
Curt A. Siebert answered on February 19, 2012
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I removed the rubber gasket today. Once the gasket is removed, there's a lot of play between the steel band and the glass, so I removed the steel band also. The obvious result is that it's just the glass lid sitting on the porcelain pot, but not a good fit. Since I'd gotten a replacement lid from Hamilton Beach which doesn't smell, I'm all set. The original lid will probably end up at the dump.
Curt A. Siebert answered on March 3, 2012
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Perry M. Smith answered on July 21, 2012
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Curt A. Siebert answered on July 22, 2012
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I just removed the rubber gasket. The smell and taste that it imparted to the food was unacceptable. Running a test with just water to see if the smell really was coming from the gasket.
Paul answered on April 14, 2013
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I would love to hear the results of removing the gasket, as I have also been suffering through a weird taste to the food that I've made in this crock pot (which all this time I'd thought was just my bad cooking).
C. Dnalley answered on February 27, 2012
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After dealing with H-B's awful customer service and paying (shipping) for a second lid that gave me the same problem, I'll never use any of their products again. I spent some extra dough and bought another (gasketless) slow cooker that has been great. Too bad, because there were many things I liked about the "Set and Forget" model. Oh well!
C. Dnalley answered on July 22, 2012
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Thanks, Curt. I also cut out the rubber gasket, and the results are obviously the same although I can still strongly smell the rubber so won't waste food cooking with it again. I'm working with Hamilton Beach customer service to have the lid replaced at no cost...hoping they come through since it's obviously a serious defect in quality on their part - and potentially a safety issue.
C. Dnalley answered on March 3, 2012
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