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Reputation Management: The Key to Successful Public Relations and Corporate Communication Paperback – November 4, 2010

ISBN-13: 978-0415801850 ISBN-10: 0415801850 Edition: 2nd

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Reputation Management: The Key to Successful Public Relations and Corporate Communication + Crisis Communications: A Casebook Approach (Routledge Communication Series)
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Product Details

  • Paperback: 456 pages
  • Publisher: Routledge; 2 edition (November 4, 2010)
  • Language: English
  • ISBN-10: 0415801850
  • ISBN-13: 978-0415801850
  • Product Dimensions: 7 x 1 x 10 inches
  • Shipping Weight: 1.7 pounds (View shipping rates and policies)
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #444,020 in Books (See Top 100 in Books)

Editorial Reviews

Review

Must read! - PRWeek

I have over 25 years of experience in PR, but I still constantly seek ways to enhance my skills. When dealing with my firm’s corporate clients, Reputation Management is a book I continually look to for guidance.
-Reviewed in PR Week Career Guide by Kim L. Hunter, founder and president/CEO of Lagrant Communications

Reputation is an organization's most priceless asset, but most firms treat it as something that just happens when you're successful. Reputation Management doesn't preach. It provides you with powerful tools to understand, value, manage, and measure your reputation. While many reputation gurus ignore the importance of ethics, this book gives ethics an up-front chapter of its own. Reading the book, I couldn't help but wonder if Enron and many other firms devastated by scandals would be around today if their caretakers read Reputation Management and took its contents seriously.
-Randall Poe, Executive Director, Communications, The Conference Board

Presented in conversational style, this book is a storehouse of state-of-the-art information on a range of topics relevant to public relations. This book also effectively blends scholarly and professional perspectives based on decades of experience at the
highest levels of public relations practice. Professors John Doorley and Fred Garcia and their impressive list of contributing authors deserve kudos for offering the invaluable information contained in the book. A must read for advanced undergraduate and graduate students as well as public relations practitioners.
-Krishnamurthy Sriramesh, Associate Professor, Nanyang Technological University, Singapore, and winner of the prestigious Pathfinder Award from the Institute for Public Relations

From the Publisher

"Reputation is an organization's most priceless asset, but most firms treat it as something that just happens when you're successful. Reputation Management doesn't preach. It provides you with powerful tools to understand, value, manage, and measure your reputation. While many reputation gurus ignore the importance of ethics, this book gives ethics an up-front chapter of its own. Reading the book, I couldn't help but wonder if Enron and many other firms devastated by scandals would be around today if their caretakers read Reputation Management and took its contents seriously."--Randall Poe, Executive Director, Communications, The Conference Board, the world's preeminent business membership and research organization

"Presented in conversational style, this book is a storehouse of state-of-the-art information on a range of topics relevant to public relations. This book also effectively blends scholarly and professional perspectives based on decades of experience at the highest levels of public relations practice. Professors John Doorley and Fred Garcia and their impressive list of contributing authors deserve kudos for offering the invaluable information contained in the book. A must read for advanced undergraduate and graduate students as well as public relations practitioners."--Krishnamurthy Sriramesh, Associate Professor, Nanyang Technological University, Singapore, and winner of the prestigious Pathfinder Award from the Institute for Public Relations --This text refers to an out of print or unavailable edition of this title.


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5 of 7 people found the following review helpful By Antigone Gone on February 7, 2007
Format: Paperback
I would highly suggest this book to somebody interested in learning more about defending a corporate reputation. However, it might not be detailed enough for a small business practitioner, nor does it focus enough on the changes made by the Internet.
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By Faiby Pierre on September 14, 2014
Format: Paperback Verified Purchase
I feel like the chapters are too long and it over kills the subject. I wish it were straight to the point! To bad my professor assigned it, I had no choice, but it;s not terrible. Also I wish the font was a bit bigger.
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