Conflict is a natural and inevitable part of our personal and social lives. In this volume Morton Deutsch, the distinguished social psychologist, explores the factors that determine whether the outcome of conflict will be fruitful or destructive. He examines conflict at the intrapsychic, interpersonal, and intergroup levels and formulates meaningful cross-level generalizations about the determination of conflict resolution.
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3.0 out of 5 stars
Good overview of conflict resolution,
By Mkteach (California) - See all my reviews
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This review is from: The Resolution of Conflict: Constructive and Destructive Processes (Carl Hovland Memorial Lectures Series) (Paperback)
This is a good overview of conflict resolution. It gives the lay person tools to understand why conflict can escalate and explains how conflict is not necessarily a bad thing.
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