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Resonate: Present Visual Stories that Transform Audiences [Paperback]

Nancy Duarte
4.6 out of 5 stars  See all reviews (97 customer reviews)

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Book Description

September 28, 2010 0470632011 978-0470632017 1

Presentations are meant to inform, inspire, and persuade audiences. So why then do so many audiences leave feeling like they've wasted their time? All too often, presentations don't resonate with the audience and move them to transformative action.

Just as the author's first book helped presenters become visual communicators, Resonate helps you make a strong connection with your audience and lead them to purposeful action. The author's approach is simple: building a presentation today is a bit like writing a documentary. Using this approach, you'll convey your content with passion, persuasion, and impact.

  • Author has a proven track record, including having created the slides in Al Gore's Oscar-winning An Inconvenient Truth
  • Focuses on content development methodologies that are not only fundamental but will move people to action
  • Upends the usual paradigm by making the audience the hero and the presenter the mentor
  • Shows how to use story techniques of conflict and resolution

Presentations don't have to be boring ordeals. You can make them fun, exciting, and full of meaning. Leave your audiences energized and ready to take action with Resonate.


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Editorial Reviews

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Product Description

Presentations are meant to inform, inspire, and persuade audiences. So why then do so many audiences leave feeling like they've wasted their time? All too often, presentations don't resonate with the audience and move them to transformative action.

Just as the author's first book helped presenters become visual communicators, Resonate helps you make a strong connection with your audience and lead them to purposeful action. The author's approach is simple: building a presentation today is a bit like writing a documentary. Using this approach, you'll convey your content with passion, persuasion, and impact.

  • Author has a proven track record, including having created the slides in Al Gore's Oscar-winning An Inconvenient Truth
  • Focuses on content development methodologies that are not only fundamental but will move people to action
  • Upends the usual paradigm by making the audience the hero and the presenter the mentor
  • Shows how to use story techniques of conflict and resolution

Presentations don't have to be boring ordeals. You can make them fun, exciting, and full of meaning. Leave your audiences energized and ready to take action with Resonate.

Create a S.T.A.R. Moment
Presentation Tips from Resonate

Create a moment where you dramatically drive the big idea home by intentionally placing Something They’ll Always Remember—a S.T.A.R. moment—in each presentation. This moment should be so profound or so dramatic that it becomes what the audience chats about at the water cooler or appears as the headline of a news article. Planting a S.T.A.R. moment in a presentation keeps the conversation going even after it’s over and helps the message go viral.

Since you might be presenting to an audience that sees lots of presentations—like a venture capitalist or a customer who is reviewing several vendors—you want to stand out two weeks after you presented, when they’re making their final decision. You want them to remember YOU instead of all the other presenters they encountered.

The S.T.A.R. moment should be a significant, sincere, and enlightening moment during the presentation that helps magnify your big idea—not distract from it.

There are five types of S.T.A.R. moments:

Memorable Dramatization: Small dramatizations convey insights. They can be as simple as a prop or demo, or something more dramatic, like a reenactment or skit.

Repeatable Sound Bites: Small, repeatable sound bites help feed the press with headlines, populate and energize social media channels with insights, and give employees a rally cry.

Evocative Visuals: A picture really is worth a thousand words—and a thousand emotions. A compelling image can become an unforgettable emotional link to your information.

Emotive Storytelling: Stories package information in a way that people remember. Attaching a great story to the big idea makes it easily repeatable beyond the presentation.

Shocking Statistics: If statistics are shocking, don’t gloss over them; draw attention to them.

The S.T.A.R. moment shouldn’t be kitschy or cliché. Make sure it’s worthwhile and appropriate, or it could end up coming off like a really bad summer camp skit. Know your audience and determine what will resonate best with them. Don’t create something that’s overly emotionally charged for an audience of biochemists.

S.T.A.R. moments create a hook in the audience’s minds and hearts. They tend to be visual in nature and give the audience insights that supplement solely auditory information. 

Famous S.T.A.R. Moments
Richard Feynman
Richard Feynman helped investigate the space shuttle Challenger disaster. He quickly identified the failure of a crucial O-ring as the probable cause of the explosion. To illustrate his point, he bent and clamped a piece of the rubber O-ring and secretly placed it in a cup of ice water. At a perfectly timed moment, he loosened the clamp and as the rubber slowly uncurled he said, “…[F]or more than a few seconds, there is no resilience in this particular material when it is at a temperature of 32 degrees.” The press went nuts because it should have expanded in a millisecond.

Bill Gates
Through his philanthropy, Bill Gates hopes to solve some of the world’s biggest problems, including malaria. In his 2009 TED talk, Gates established the gravity of this disease by stating that millions have died, and 200 million people are suffering from it at any given time. He then stated that more money is spent developing baldness drugs on behalf of wealthy men than on fighting malaria for the poor. At that moment, he released a jar of mosquitoes into the room saying, “There’s no reason only poor people should have the experience.”

Steve Jobs
Steve Jobs is a master at unveiling Apple products in intriguing ways. “This is the MacBook Air,” he said in January 2008, “so thin it even fits inside one of those envelopes you see floating around the office.” With that, Jobs walked to the side of the stage, picked up one such envelope, and pulled out a MacBook Air. The audience went wild as the sound of hundreds of cameras clicking and flashing filled the auditorium. “You can get a feel for how thin it is. It has a full-size keyboard and full-size display. Isn’t it amazing? It’s the world’s thinnest notebook,” said Jobs.


Case Study: Michael Pollan
Memorable Dramatization

Michael Pollan is a natural storyteller who teaches people where food comes from. His books, The Omnivore’s Dilemma and In Defense of Food, have reshaped how Americans think about the current food system.

When Pollan spoke at Pop!Tech in the fall of 2009, there was one point in particular where he wanted to leave a deep impression on the audience. He and his team had calculated how much crude oil it takes to create a fast food double cheeseburger. It was a staggering amount, and he wanted that message to stick.

When he was introduced at the beginning of his presentation, Pollan walked on stage carrying a paper bag from a fast food chain. “A little something for later,” he said. He placed it on a table in the middle of the stage and started his presentation—thereby leaving the audience in suspense about the prop on the table.

Later, when Pollan was drawing connections between oil and the food supply, he said, “I want to show you how much oil goes into producing this [cheeseburger].” He pulled out the burger from the paper bag. Then he pulled out an empty eight-ounce glass and a container full of oil. He filled the glass with oil. “But that’s not all. You need another eight ounces.” He reached under the table and pulled out a second glass. Then he did it again. And again. In all, it took twenty-six ounces of oil to produce one double cheeseburger.

Showing the audience the burger next to the crude oil used to produce it was a disturbing visual—one that the audience would almost certainly remember the next time they made food choices.

From the Author: PowerPoint Templates for Presenting Abstract Ideas
Check out 10 PowerPoint templates to help illustrate abstract concepts.

Review

'a lavish, coffee table-style book...packed with useful and adaptable techniques for improving your presentations' Resonate

Product Details

  • Paperback: 272 pages
  • Publisher: Wiley; 1 edition (September 28, 2010)
  • Language: English
  • ISBN-10: 0470632011
  • ISBN-13: 978-0470632017
  • Product Dimensions: 9.1 x 0.6 x 9 inches
  • Shipping Weight: 1.6 pounds (View shipping rates and policies)
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (97 customer reviews)
  • Amazon Best Sellers Rank: #1,855 in Books (See Top 100 in Books)

More About the Author

Nancy Duarte is a communication expert who has been featured in Fortune, Forbes, Fast Company, Wired, Wall Street Journal, New York Times, The Economist, LA Times and on CNN. Her firm, Duarte, Inc., is the global leader behind some of the most influential visual messages in business and culture and has created more than a quarter of a million presentations. As a persuasion specialist, she cracked the code for effectively incorporating story patterns into business communications. Resonate, her latest book, spent nearly a year on Amazon's top 100 business book bestsellers list.

Duarte, Inc. is the largest design firm in Silicon Valley, as well as the 5th largest woman-owned employer. Nancy has won several prestigious awards for communications and entrepreneurship and was recently honored in Watermark's "Women Who Have Made Their Mark 2011" ceremony. She has been a speaker at a number of Fortune 500 companies and counts many more among her firm's clientele. She also speaks at business schools and teaches classes at Stanford University several times a year.

Nancy has 20 years of experience working with global companies and thought leaders, and she has influenced how the world perceives some of the most important brands and entities, including Apple, Cisco, Facebook, GE, Google, HP, TED, Twitter, and the World Bank.

She is the author of two award-winning books. Resonate: Present Visual Stories that Transform Audiences identifies the hidden story structures inherent in great communication, and it spent more than 300 days on Amazon's top 100 business book bestsellers list. Slide:ology: The Art and Science of Creating Great Presentations teaches readers to think visually and has been translated into eight languages. Her third book, released in the fall of 2012, is titled HBR Guide to Persuasive Presentations, which gives readers the tools and confidence they need to master public speaking.

Nancy has three grown children who walk in their destiny and a husband who has loved her for over 30 years. She has two grand-dogs, Bear and Necessity, and a grand-frog named Hubert.

Customer Reviews

These are by far the best books on presentations that I have read. Michael Hopwood  |  17 reviewers made a similar statement
Beautifully illustrated and easy to follow. Tresa Eyres  |  15 reviewers made a similar statement
Most Helpful Customer Reviews
140 of 143 people found the following review helpful
5.0 out of 5 stars The hidden thread through great presentations September 24, 2010
Format:Paperback|Amazon Verified Purchase
I loved Nancy Duarte's 2008 book, Slide:ology. She has now written her first book, Resonate. Yes, you read right. Her second book came out two years ago. (Sort of like how the first Star Wars movies came out a couple of decades after the later films.)

Duarte describes Resonate as the prequel to Slide:ology. And she's right.

Resonate is the book to read first, because it is about the reason for giving a presentation: to change people's minds, to persuade, to take action. In contrast, Slide:ology is more about design of visuals: the things that you work on once you've know what you want to talk about.

At the core of Resonate is her thesis that all good presentations have a common structure. Great presentations start with "the way it is." Then, they make repeated contrasts between "the way it is" and "the way it could be." Finally, great presentations end with a call to action, and a promise that new, greater things are possible.

It's simple, but don't dare think for a second that it's stupid. Scientists will probably appreciate the repeated analysis that Duarte has done to show that this structure is variable and rich. It's similar to how stories can follow the same basic plot structure, but differ profoundly in almost every other way.

Another unexpected inversion is in how Duarte conceives of the importance of story. She has something more in mind than anecdotes or telling a narrative with a clear beginning, middle, and end. The presenter's role is not to be someone like Sherlock Holmes, who explains and unravels the plot.

The presenter's part is to be Ben Kenobi.

It takes a little while to get used to this view. At first, it's somewhat paradoxical to think of the person given a presentation as a supporting character. After all, this sort of character is not usually the most popular one in the movie. Everyone wants to be the central character. You are not.

These short summaries do not to the justice to the richness of these concepts, and there are many more besides. She talks at length about her work process for developing presentations, and how to persuade people, for instance.

Duarte has again written a deep book. Wonderful.
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76 of 78 people found the following review helpful
5.0 out of 5 stars It's Been a While Since a Book Helped Me Think September 22, 2010
Format:Paperback|Amazon Verified Purchase
I love this book! The core concept of translating presentation from the boring to something of interest is not a new idea. However, this book book draws on many of the gems where I have found brilliant thought such as Joseph Campbell and Richard Feynman.

It's not just another business book. It runs deep and helps with a thought process. It brilliantly and visually presents concepts. I'm struggling for words because, oddly, I don't want to give away any of it! Can you give away the plot of a 'business' book? Well, if the book tells a story you could. So I won't.

I want to say this too. I read a lot of business related books and lately have been just burned out by all the shallow stuff and rehashes of old ideas. I mean really burned out from hearing the same old stuff. That said, I was thrilled from the first page of this book to find good, solid thinking presented in a fresh and exciting way. Also, my biggest fault with business type books is that they are long on what we should not do, short on what to do and completely lacking on HOW TO. Not this book. You get plenty of "how to."

My best clients will get this book as gift.

Chris Reich
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107 of 119 people found the following review helpful
4.0 out of 5 stars Good info. Book is way too long October 27, 2010
Format:Paperback|Amazon Verified Purchase
2012-1129: Just 2 years & one month ago I wrote the reviews shown below the double-dash line. After repeatedly reflecting on the book, I think i finally "get it." On a literal level, sound-harmonics can "encourage" sympathetic vibrations of items around it. (Ever been alongside a car with a boombox blaring and your own car started vibrating?) To have that effect on our audience on a heart-motivating, mentally stimulating level is to learn what causes them to "vibrate" with motivated action and then to accentuate that vibration through our words--both WHAT we say and HOW we say it. (People seem to instinctively know how to get their closest associates' "goat" by teasing them. Its the same concept but in a positive way.)

==========================================================
I bought Slide-ology and wrote a review of it for peers at work. (I love sharing.) I stumbled across Nancy's new book, "Resonate" quite by accident and immediately ordered it here on Amazon. I have read a little over half(on pg. 126 of 232 currently--back matter constitutes another 15 pages or so).

Although I have truly found some material mentally invigorating, I do have two big criticisms:

1) Nancy (the author) uses the terms "resonate" and "frequency" in such vague ways that the reader never really quite figures out what she means. I really wonder if she herself knows what she means. I counted at least 4 contextual meanings, none of which are consistent. Its not that I need just one all-encompassing definition, its just I couldn't get a handle on just how to understand those terms.

2) The book is unnecessarily too long. I reviewed the TOC multiple times. Although it appears structurally logical, when I read the actual content, it seems to bounce around a great deal. I am not the sort of person to casually read a book of this sort. I have a pen with me and make copious marginal notes as well as added sticky-notes. Finally, I transcribe all my notes into a word document to create a summary that I can use as a reference. I found myself flipping back and forth, making cross-reference notes because a concept that was touched on (for example, "The Big Idea on pg. 78) is then expanded on page 120, "From Ideas to Messages." Now,

I appreciate the bk seems to intend to start with a "wide-angle" lens and then further in book, "zoom in" to details, but it would have been much more succinct (in my opinion) if all that were presented together at the outset. I would have organized the material in this book much differently. From my perspective, she fails her own advise on page 126 regarding establishing structure by repeatedly returning to the same matters over and over. My recommendation: Read the first 78 pages of the book, and you have the crux of the whole 232 pages.

So am I am saying "don't read this"? Not at all. Just know that if you truly want to reap the benefits of Nancy's insight, it will take more than just a casual read. You will need to take notes to glean and make any sense of this book. For example, even though she clearly defines "The Big Idea" on page 78 in the very first sentence, and she further explains WHAT it is in concise example on pg. 79, the chapter misses the mark explaining, how, when, where. The examples given are too terse to make sense of it. I'm sure some will take me to task on this write-up. Just remember, it is only my opinion.

Update 2010-1103: I have finished the book, gone back & completed an organized outline (from the disorganized mess this book was in) and even created a graphic that succinctly illustrates the overall "journey." Although I still hold to my stand that the 1st 78 pages IS the book, there are a couple other helpful items beyond that:

Developmental Organization of content: pages 142 to 143
Examples of use of tugging on heart-strings to teach a lesson: pages 156-161

I did make several marginal notes throughout the book, but after going through it, if I found what i needed was a checkoff list. So i created my own containing all the questions I need to answer in the development phase. Unfortunately, it would mean nothing to those who haven't read the book, so read it and develop your own checklist.
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Most Recent Customer Reviews
5.0 out of 5 stars Resonate is powerful!
I haven't had a chance to implement any of the information yet, but I know that this will prove to be instrumental in my speaking career!
Published 10 days ago by Robin McGill
5.0 out of 5 stars Great Read
Wonderful book full of all kinds of useful information. I must read for anyone who is serious about presenting well.Wonderful book full of all kinds of useful information.
Published 12 days ago by Lynn
5.0 out of 5 stars Connect With Ease
Nancy Duarte uses the elements of what makes a good speech and persuasion in her art of connecting using a story. Read more
Published 16 days ago by P Nasiopulos
2.0 out of 5 stars just ok not worth the money
not worth the money that I spent on it and I would like to return it if at all possible
Published 2 months ago by Vicky Murray
5.0 out of 5 stars Beautiful
For those with little to design experience with PowerPoint it makes you a genius, add it to your topic subject knowledge and thrown in your passion and you will become a sought... Read more
Published 2 months ago by The Job Doctor
5.0 out of 5 stars Outstanding book - review of the multi-touch book on the iPad
Note: This is a review of the multitouch book on the iPad.

Nancy Duarte has written a remarkable book which takes full advantage of the capabilities of the iPad. Read more
Published 2 months ago by Jeffrey Ogden
5.0 out of 5 stars Awesome book
These concepts should be embraced by anyone giving presentations! This book was well worth the money spent on it. Thank you.
Published 3 months ago by Anya
5.0 out of 5 stars Excellent resource!
Visual storytelling is a critical skill for most speakers. Whether you are a school teacher, a college professor, a business person, or a seasoned presenter/public speaker, Duarte... Read more
Published 3 months ago by K. Todd Houston, PhD
5.0 out of 5 stars Great follow-up to Slideology
Duarte is my go-to expert when it comes to preparing presentations. Highly recommended for anyone who needs to persuade rather than bore with their PowerPoint slides.
Published 4 months ago by John Reece
5.0 out of 5 stars Absolutely Top Shelf
As a professional speaker I highly recommend this fine book to anyone who wants to become a better speaker. It will be an annual read for me.
Published 5 months ago by Leslie P. Taylor
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