CONTENTS: PART I: INTRODUCTION. Robert L. Heneman, The Ohio State University. PART II: STRATEGY. Defining Virtual Organizations and Implications for Human Resource Management. David B. Greenberger and Monica Wang, Ohio State University. HR Strategy in Virtual Organizations. Marc Wallace and Fred Crandall, Center for Workforce Effectiveness. Outsourcing Human Resources. Brian Klaas, University of South Carolina. Role of HR Professional in Virtual Organizations. Dave Ulrich and Dick Beatty, University of Michigan. Virtual HR Departments. Scott Snell, Pennsylvania State University. PART III: PROCESS. Job Analysis and Competency Assessment. Kathy DeCaprio, Microsoft. Recruitment and Bill Mobley, Personnel Decision International. Selection, Jill Ellingson, Ohio State University. Training and Development. Ray Noe, Ohio State University. Performance Management. Jan Cleveland, Pennsylvania State University. Compensation. Robert L. Heneman and Judy Tansky, The Ohio State University. Negotiations. Roy Lewicki, Ohio State University. PART IV: CASES. AT&T/Bank One/IBM Virtual Organization. David Greenberger, Ohio State University and Glenn Swift, Bank One. Ericsson Cellular. Zhong-Ming Wang, Zhejiang University, China. SONY. Mark Wallace and Fred Crandall, Center for Workforce Effectiveness. PART V: SUMMARY AND CONCLUSIONS. Robert L. Heneman, The Ohio State University.
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Editorial Reviews
About the Author
Robert L. Heneman is a Professor of Management and Human Resources and Director of Graduate Programs in Labor and Human Resources in the Max M. Fisher College of Business at The Ohio State University. Rob’s primary areas of research, teaching, and consulting are in performance management, compensation, staffing, and work design. He has worked with business organizations and universities in North America, Europe, Russia, Asia, and Africa.
David B. Greenberger is Associate Professor, Chair of the Department of Management and Human Resources, and Academic Director of Information Technology at the Max M. Fisher College of Business at The Ohio State University. He received his B.A. degree from The Johns Hopkins University, both an M.S. and Ph.D. in social psychology from the University of Wisconsin-Madison, and was a post-doctoral research associate in organizational behavior at Wisconsin’s Graduate School of Business. His current research focuses on the role of temporary workers in organizations, the impact of technology on alliances and virtual organizations, factors surrounding the growth of professional service organizations, time and leadership, and issues involving pay satisfaction.
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