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Response [Hardcover]

Lois K. Geller (Author)
4.5 out of 5 stars  See all reviews (10 customer reviews)


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Hardcover, October 8, 1996 --  
Paperback $23.95  

Book Description

October 8, 1996
Marketing experts know that Direct Marketing is the single most effective way to sell products and services. Savvy corporations are reallocating money from advertising to all forms of Direct Marketing because they understand these campaigns sell billions of dollars of goods and services to consumers and businesses. And they sell everything from 25 cent plastic dinosaurs to machinery that costs a quarter of a million dollars. Direct Marketing can generate leads for sales forces, identify prospects, reward good customers, drive retail traffic, and revive dormant accounts. It is also the only form of marketing that is testable, trackable, and, when done the right way, always profitable.

In "Response!" Lois K. Geller, a leading expert in Direct Marketing offers all marketers, whether they work for small companies or large corporations, a strategy for creating and sustaining a profitable Direct Marketing program. Leading the reader through this program of planning, budgeting, forecasting, testing, building lists, choosing suppliers, selling overseas, and developing loyal customers, Geller explains how to create profitable direct mail packages, print ads, television and radio commercials, inbound and outbound telemarketing programs, and Internet campaigns. With scores of examples drawn from Ford Motor Company, Mercury Records, J. Peterman, American Express, 1-800-Flowers, and other companies, "Response!" is the authoritative source for Direct Marketing strategies and techniques.



Editorial Reviews

Review

Karen Quinn Vice President/Direct Marketing Education & Development, American Express Finally, a direct marketing book with a benefit headline. It got your attention. Now read the book and find out how you can grab the attention of your customers. -- Review

About the Author

Lois K. Geller runs the Lois K. Geller Company Inc. in New York City and counts leading corporations from around the world, small businesses, and entrepreneurs among her clients. Before starting her own company, she worked for three of the largest advertising agencies in the world. Geller is active in the Direct Marketing Association and teaches Direct Marketing at New York University and at several large companies. She is the winner of a gold ECHO Award, eight Andy Awards, and several gold CDMA RSVP Awards.

Product Details

  • Hardcover: 384 pages
  • Publisher: Free Press (October 8, 1996)
  • Language: English
  • ISBN-10: 0684827417
  • ISBN-13: 978-0684827414
  • Product Dimensions: 9.6 x 6.4 x 1.2 inches
  • Shipping Weight: 1.5 pounds
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (10 customer reviews)
  • Amazon Best Sellers Rank: #3,468,855 in Books (See Top 100 in Books)

More About the Author

Lois K. Geller might never have written a marketing book. She did it for her mother.
Her Mom sent her a pink spiral bound notebook on her birthday one year, and on the cover it read: Direct Marketing By Lois K. Geller. The first page (written in her Mom's hand) were the words, "Isn't it time?"So, obediently she sat down and outlined a book based on her years of experience in the field of direct marketing, working for magazines, and book publishers.
The outline was great. She looked up literary agents and found one: Jeff Herman. He answered her call and soon was auctioning the book to five publishers interested in it.The Free Press Divison of Simon and Schuster bought the book, and sold the foreign rights to 6 different countries that also published it.
The best part of Response! The Complete Guide To Profitable Direct Marketing is that Lois wrote the book based on the course she taught for many years at New York University. It also features the cases she shows in class and photographs of the direct mail, the ads, the websites.
After that wonderful success, and having a book signing at Barnes & Noble stores on Fifth Avenue in New York...she started teaching in many venues around the world.
Lois has continued to write books, and run her agency, the Lois Geller Marketing Group.
She's written, Customers For Keeps, Direct Marketing Techniques and most recently, Sold! Direct Marketing for the Real Estate Pro. She's currently working on a book about Social Media Marketing, her latest passion.
And, it all started with a pink spiral notebook from her Mom.

 

Customer Reviews

10 Reviews
5 star:
 (8)
4 star:    (0)
3 star:
 (1)
2 star:
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Average Customer Review
4.5 out of 5 stars (10 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

10 of 11 people found the following review helpful:
3.0 out of 5 stars Very basic, but good information, December 27, 2002
By 
Jay Friedman (Dallas, TX United States) - See all my reviews
(REAL NAME)   
If you have NO direct marketing experience at all, this is a good place to start. It covers all the bases. From list generation and offer development to postal standards.

However, if you do have some experience and are looking to increase your knowledge, there are other sources I would encourage you to check out instead.

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5 of 8 people found the following review helpful:
5.0 out of 5 stars Great direct marketing book - especially for small business, August 27, 2000
This review is from: Response (Hardcover)
This is a great book on direct marketing. I think its directed more at small business owners than big corp. The focus is mainly on direct mail. But it also has a chapter about loyalty programs, campaign planning, customer relationship marketing and international direct marketing. All of these topics provoked me to get me a book on only realtionship marketing and loyalty programs. The makes it clear what you should consider when doing direct marketing.
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5 of 8 people found the following review helpful:
5.0 out of 5 stars The best book on Direct Marketing by far., February 9, 1999
By A Customer
This review is from: Response (Hardcover)
After having scoured the shelves of my local library for a decent book on Direct Marketing, I found one in Response! A great read. It's like having an advertising professional guiding you and your business.
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Inside This Book (learn more)
First Sentence:
Every semester for the past five years, students have been crowding into a small, overheated classroom at New York University. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
hotline buyers, aftermarket selling, direct response lists, computer service bureau, list brokerage, direct response ads, lift letter, involvement device, direct mail package, direct response advertising, total selling price, direct marketing, business reply envelope, cost per order, direct marketers
Key Phrases - Capitalized Phrases (CAPs): (learn more)
New York, Sweet Energy, United States, Four Star, The Giant Book of Recipes, Lens Express, Navy League, American Express, Cookbooks International, Carole Ziter, Statler Brothers, Federal Trade Commission, Jane Smith, Lillian Vernon, Air Canada, Clambake Celebrations, Ford of Canada, Cape Cod, Club Med, Garden Way, Girls Incorporated, Joe Barton, Johnson Box, Meredith Corporation, Name of Product
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