Customer Reviews

Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About It

5 star:		(1)
4 star:		(2)
3 star:		(0)
2 star:		(1)
1 star:		(1)

 

 

I found this book very informative and easy to read. The thrust of the book centers on attention to detail, the task that seems to get lost or forgetten in the day-to-day operations of many restaurants! A great find!

This is a very good tool professionals can use to run their places.No matter what style is your restaurant or where in the world is located everything you read in this book solves you problems.Even if you use specialists to train your emploees it is good to read it yourself. The way it is written helps a lot to use the book.Just pick up a paragraph every day and try it like i did.You will see much differnce in your place within a month.

This is a good book, with many good ideas. I know that restaurant owners, by and large, would rather not read through a giant tome of pointers and wordy explanations. The book covers a lot of ground--the information is mainly the issues that restaurant owners MISS.

There's a lot of good pointers, but not a lot of explanations. And the author makes a suggestion, but then doesn't really elaborate much on how restaurants can improve the problems that they face. It's the only book of its kind that I've seen--pages and pages of mistakes that restaurants make. The book would be a better resource if it actually elaborated more about how to solve problems. But it's still useful, even at the higher price point. But I recommend finding a less expensive alternative.

If you have been in the restaurant business for any length of time you do not need this book. It does not cover anything new. If you are looking for new ideas to satisfy your guests, or for details that you may be overlooking in quality service, this is not the book for you.

I think culinary arts is importatn state in america and thier are so many books who don't give the whole picture.. Maybe thier should be...