Customer Reviews

Restaurant Management: Customers, Operations and Employees (2nd Edition)

5 star:		(4)
4 star:		(2)
3 star:		(0)
2 star:		(0)
1 star:		(0)

 

 

I will soon be opening a cafe and have been desperately looking for a book like this. It is a detailed text book covering everything, plus hundreds of "quick bites" that offer tips and examples to help with understanding. I know its a reference that I will go back to over and over.

It's been a year since we opened our restaurant in Chicago without any prior experience in the food industry. Having read this book helped me create and maintain our financial controls and understand our customer expectations. For less than 90 bucks, this book has provided me with invaluable, easy to understand and directly applicable concepts. A must read for anyone starting out in the restaurant business.

Although this book is expensive, the quality of its contents justifies the aquisition. It's a comprehensive manual of all the aspects the you must take into account when you are running a restaurant or you wish to start one. Nobody should start a business in this industry without reading books like this.

I ordered the book to read about Restaurant Management more out of curiosity than actual contemplation of working in the field. I have a management background in another field and found this book to be a very informative read. I'd highly recommend it. The authors deliver a legitimate "How-to" book that would be a valuable companion for even seasoned restaurant managers....no fluff, all nuts & bolts.

Not a bad book on restaurant management. They focused alot on concepts and startup operations which alot of it is very good. However, some of the information is a bit out of date. Furthermore, the book does have the basics which most restaurant managers will need for this initial analysis.

This book is a very useful tool covering most aspects of the restaurant business. Going into a venture with a partner as a silent partner it seemed prudent to do some reading. This book explained just about everything except how to deal with rude cutomers. I sold my share of the business before the market tanked which is good but still I'm glad to have read this book.