Customer Reviews

Restaurant Operations Management: Principles and Practices

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Ninemeier and Hayes' book does an excellent job of providing the detailed information managers need to profitably operate a restaurant, but does it in a very simple, highly readable manner. I believe students will find the book to be most enjoyable. As an Instructor, I really like the ease in which my students will learn and retain the information. I think it is absolutely the best text on the subject and its recent copyright means it is also the most up-to-date.

If you know nothing, I mean nothing, about restaurants operations and management this book is for you.

Hi, my name is Raed Halaseh and I have been a professional Civil Engineer for the last 20 years. Six month ago I have decided to get into the hospitality business, namely the Franchise restaurants.

Purchasing Jack Ninemeier and David Hayes, Restaurant Operations and Management, Principles and Practices was the best thing that I have done to launching my Restaurant career.

I was amazed to how much knowledge I have acquired from reading this book. This became clear when I attended the mandatory managers training course, as part of becoming a Franchisee, as all topics introduced at the training course were covered in Ninemeier and Hayes Restaurant, Operations Management book.

If all goes well, I will have my first Restaurant Grand Opening on March 1st, 2008. It is true I will not have the hand-on experience, but armed with the information I have acquired from Ninemeier and Hayes Restaurant, Operations Management book will make operating and managing my first restaurant an exciting experience.

At the end, I would like to thank the authors for putting together such a wonderful, interesting, exciting and well arranged book that will be my best companion through the years as I operate and manage my restaurants.

Best regards,

Yours in Restaurant business to be,

Raed Halaseh