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79 of 79 people found the following review helpful:
5.0 out of 5 stars Excellent resource for anyone in or interested in "the biz", June 29, 2004
By 
Christian Hunter "Christian Hunter" (Austin, Texas Santa Barbara, California) - See all my reviews
(REAL NAME)   
This review is from: Restaurants that Work: Case Studies of the Best in the Industry (Hardcover)
I own a pretty sucessful bar in Santa Barbara California and decided (about a year ago) to try my hand in the Restaurant Business.

Before I could turn back, the lease was signed, money was coming in...there was no escape. I was pretty terrified.

I decided to learn everything I could about design, management, success' and failures. The principal way I did this was to order an armada of books about the business. In all I think I bought roughly 20 books. Most of them were somewhat helpful, but none of them approached the value of this fine book.

Chronicling almost 3 dozen successful cases from such diverse business' as China Grill and Farallon, every aspect of the business is covered - design, capitalization, management organization, revenue and profit - FANTASTIC.

I can't recommend this book any higher. It was an enormous help to me in putting my new restaurant together.

Christian Hunter
Owner - Sevilla Restaurant, Santa Barbara

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52 of 53 people found the following review helpful:
5.0 out of 5 stars Excellent and Insightful, February 5, 2002
By 
This review is from: Restaurants that Work: Case Studies of the Best in the Industry (Hardcover)
If you are seeking concrete information into the whys and wherefores of creating and building upon a solid restaurant concept, this is the book for you. It is overflowing with detailed descriptions, practical advice, layouts, menus, square footage, operation costs... much more than I anticipated. Although at first glance it seems to be another glossy "picture" book with a high design value (which is greatly appreciated), it is in fact a true workbook and manual. The numbers are all here, allowing the reader to compare and contrast. If you are working on a business plan, this is ideal, because it is a great aid for making realistic projections. Restaurants That Work is extremely thorough and well worth the price. I am very pleased and my only gripe is that I didn't purchase this sooner!
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31 of 31 people found the following review helpful:
4.0 out of 5 stars Excellent and inspirational customer service guide., January 17, 1999
By A Customer
This review is from: Restaurants that Work: Case Studies of the Best in the Industry (Hardcover)
Even at first read the case studies presented with interviews, photos, pro formas, and floor plan layouts are a glimpse into the genius of professionals at the top of the hospitality field.All people in any business, of any size, can benefit from the analysis of restaurant design from all perspectives: design and construction, size and site, cost and value, finish and feeling.In fact, feeling is the best word to describe the passion of people doing what they love. Their desire to create the best for the customer is a reciprocal relationship that pays dividends for a long time.An inspirational read that I pull off the bookshelf repeatedly.
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23 of 23 people found the following review helpful:
4.0 out of 5 stars Excellent examples and helpful design guidelines, December 28, 1998
By 
KAlbe53470@aol.com (Long Grove, Illinois) - See all my reviews
This review is from: Restaurants that Work: Case Studies of the Best in the Industry (Hardcover)
We are an architectural firm designing a restaurant for a client with particular design requirements. This book is exactly what we were hoping to find published with helpful suggestions regarding the process of designing restaurants and comments on what patrons expect. Plans and pictures help to see the dymanics of the spaces and their adjacency.
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14 of 15 people found the following review helpful:
5.0 out of 5 stars The Best, August 13, 2001
By 
Tammy Franklin (Palm Springs, CA United States) - See all my reviews
This review is from: Restaurants that Work: Case Studies of the Best in the Industry (Hardcover)
This is without a doubt the best book I have found on restaurant design. From concept to completion and everything in between, this a truly indsepensible book for reference. Every prospective restauranteuer and restaurant designer/architect should have a copy and USE it. Martin E. Dorf asks all the right questions and explains possible solutions to prevent common restaurant design mistakes.
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9 of 9 people found the following review helpful:
4.0 out of 5 stars Excellent and inspirational customer service guide., January 17, 1999
By A Customer
This review is from: Restaurants that Work: Case Studies of the Best in the Industry (Hardcover)
Even at first read the case studies presented with interviews, photos, pro formas, and floor plan layouts are a glimpse into the genius of professionals at the top of the hospitality field.All people in any business, of any size, can benefit from the analysis of restaurant design from all perspectives: design and construction, size and site, cost and value, finish and feeling.In fact, feeling is the best word to describe the passion of people doing what they love. Their desire to create the best for the customer is a reciprocal relationship that pays dividends for a long time.An inspirational read that I pull off the bookshelf repeatedly.
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4 of 4 people found the following review helpful:
4.0 out of 5 stars Really Good Book...But Dated., March 8, 2007
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This review is from: Restaurants that Work: Case Studies of the Best in the Industry (Hardcover)
This book has a lot of great information in it. Alot of the information is timeless. However, this book is from 1992 and all the restaurant case studies are from then as well. As I read the book and they discuss restaurants like Mesa Grill and they speak of it as being new, when I know it has been around for 15 or so years, it just seems off. Also the stats such as average checks and other sales data is kind of dated. You could definitley learn from the case studies but it would be nice if they would update the book.
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5.0 out of 5 stars GREAT FOR AN ASPIRING DESIGNER, February 7, 2010
This review is from: Restaurants that Work: Case Studies of the Best in the Industry (Hardcover)
recommended by my professor. pictures are a little outdated, but the text and basic design philosophies were very helpful.
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8 of 13 people found the following review helpful:
5.0 out of 5 stars A Design Tour de Force, February 7, 2000
This review is from: Restaurants that Work: Case Studies of the Best in the Industry (Hardcover)
If you are looking for the best of the best in restaurant design in the pursuit of total "conceptual integrity" you should read this book.
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1 of 8 people found the following review helpful:
4.0 out of 5 stars pretty good- but dated, July 22, 2005
This review is from: Restaurants that Work: Case Studies of the Best in the Industry (Hardcover)
Need a book like this but more up to date. Very informative though.
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Restaurants that Work: Case Studies of the Best in the Industry
Restaurants that Work: Case Studies of the Best in the Industry by Martin E. Dorf (Hardcover - October 1, 1992)
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