"In this timely volume, distinguished experts in social science research on trust come together to address pervasive and challenging issues of institutional trust. Representing multiple disciplines and research methods, ranging from grounded case study to archival analysis to experimental games, the contributors to this volume review cutting-edge research and theory on the nature and causes of declining trust in social institutions, corporations, financial institutions, political leaders, and decision-making authorities. A highly recommended read for academics, managers, and policy makers concerned with regaining public confidence in our social, financial, and political systems." -- Marilynn B. Brewer, Visiting Professor of Psychology, University of New South Wales
"Restoring trust in our institutions is one of the most important tasks that democratic leaders face. These thoughtful essays provide a good place to start the job." -- Joseph S. Nye, University Distinguished Service Professor, Harvard University, and author of The Powers to Lead
About the Author
Roderick M. Kramer is one of the world's leading social psychologists and organizational behavior theorists. His research examines the antecedents and outcomes of trust and cooperation in organizations. He has also explored the foundations of decision making, creativity, conflict, and leadership. Kramer is William R. Kimball Professor of Organizational Behavior at the Stanford University Graduate School of Business and has been a visiting scholar at several other universities, including the University of Oxford, Harvard University, and the London Business School. He has also consulted for various think tanks around the world.
Todd L. Pittinsky is Associate Professor of Technology and Society at Stony Brook University. In 2004, he launched the Allophilia Project to study the nature and application of positive attitudes that individuals have about groups other than their own. Prior to joining the Stony Brook faculty, Pittinsky was Associate Professor and Research Director at the Center for Public Leadership at the Harvard Kennedy School. He has published widely on the topics of diversity and leadership and is the co-author of Working Fathers: New Strategies for Balancing Work and Family (Addison-Wesley, 1997) and the editor of Crossing the Divide: Intergroup Leadership in a World of Difference (Harvard Business Review Press, 2009). His book, Us Plus Them: Tapping the Positive Power of Difference, will be published by Harvard Business Review Press in 2012.