Bill Scott is a database design engineer and a computer programmer with 33 years of experience providing retailers with high quality software and over a decade of experience of providing Cloud services to his existing customer base. James Hawkins, Ph.D. is an international educator, published author, entrepreneur and business executive whose career has brought cutting-edge educational technology to more than 100 international countries. His professional career highlights include: U. S. Military Officer; Financial Executive, and, today, he is the President and Chief Executive Officer of JHawk & Associates, an international educational consultancy.
Bill Scott is president of StoreReport LLC. and began working with convenience store operators in 1978 when he created Bill Scott's Jobber System, a computer system designed for large IBM computers and installed in over 360 oil marketing companies located in twenty-seven states. In1982, Bill began concentrating heavily on the convenience store industry. Bill has given numerous seminars at IBM locations throughout the US and at the Japanese-American Institute of Technology, primarily on the subject of Computer Aided Software Engineering(CASE), Information Engineering and Relational Database Design. Some of Bill's larger clients have included Pacific Resources in Honolulu, Hawaii, Petroleum World in Forest City, North Carolina, and Bradley Petroleum and Sav-O-Mat in Denver, Colorado.
Bill Scott has owned his own computer business since 1978. In the course of his work, he has written thousands of articles regarding technical material about using computers and high-technology in the business world. He currently hosts a business blog at csforum.com and is working on a new non-fiction book entitled 'The Last Days of Walmart' which should be out by the end of the year. In addition, he has authored three other books, 'Turning Convenience Stores Into Cash Generating Monsters', 'Snake On A Chain' which was released last year, 'New Hebron' released earlier this year, and another entitled 'The Ladder Project' which will be published in the spring of 2014.
Scott and Hawkins offer the reader a lot of detailled insight in today's retail business. The book's primarily focus lays on how to implement item level inventory control. However, the reader gets many practical hints based on the experience of the two authors. It's about changing your retail approach in order to survive or eventually die. One of the most important aspects I was able to gather from this book was, that 80% of the advice you receive is dead wrong as "consultants" are primarily interested in keeping the "status quo" to line their pockets. 100% buy recommendation for everybody working in retail business.
In the introduction, Bill Scott related a story about a USPS worker telling him that he could not get tape for a box he wanted to get shipped. The worker said that the USPS needed the $3.85 sale for the tape. Bill consequently took his package to UPS to ship for a higher price, "because they let him use their tape to seal his box."
He predicted that the USPS would need to "adjust postal services" if it wanted to stay in business without substantial government support. In September of 2011, the USPS announced the need for reduced services in order to stay afloat. The announcement specified email as the cause, but perhaps had they not made people buy tape to ship packages, more people would have used them. Creating convenience and not ticking off potential buyers goes a long way.
Retail is Detail shows the reader ways to prevent having larger stores like Walmart bury his/her convenience stores by using optimal pricing strategies and taking control of inventory from suppliers.
One method is the Unique Item Inventory Control vs typical Category Management styles more commonly in place.
The writers also give this "Urgent Message to suppliers." "When a retail customer has a log-jam of dead inventory, as many of them do today, it's costing you big money" in lost sales opportinities.
I highly recommend this book to business owners and suppliers alike to help increase turns and increase profit.
There are three ways of increasing a profit for a business.