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Retail Ramblings [Kindle Edition]

Kevin Domenic
4.2 out of 5 stars  See all reviews (4 customer reviews)

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Book Description

If, for some demented reason, you ever have the desire to meet the most disrespectful, unreasonable, selfish, angry, impatient, and unfeeling people in the world, you may want to consider a career in customer service.

After a decade in the industry, I can safely say that humanity is at its worst when they walk through the doors of any retail establishment and cross that boundary that separates human from customer. It's a frightful transformation not unlike the transition of man to werewolf. Usually competent people become babbling idiots, loving mothers become haggling shrews, and kindly old men turn into vicious scavengers.

Don't believe me?

This book chronicles some of the most outrageous and unbelievable encounters I've faced during my years of servitude to the retail beast. Don't let the cover page fool you. A dark world lurks within.

Have you ever worked retail?

I feel your pain.

Product Details

  • File Size: 312 KB
  • Print Length: 164 pages
  • Simultaneous Device Usage: Unlimited
  • Sold by: Amazon Digital Services, Inc.
  • Language: English
  • ASIN: B0048ELMK6
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Not Enabled
  • Lending: Enabled
  • Amazon Best Sellers Rank: #677,419 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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Customer Reviews

4.2 out of 5 stars
4.2 out of 5 stars
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1 of 1 people found the following review helpful
5.0 out of 5 stars Hysterically Funny! March 26, 2012
Format:Kindle Edition|Verified Purchase
Retail Ramblings is such a fun read and I laughed so hard at some of the customers he had to deal with. I also am guilty of some of the bad behavior (especially when I was younger) so I can relate and will show more courtesy to those in retail.

Clearly, Kevin is a very talented author; this book provided him a way to vent, but also showed he had a remarkable sense of humor about the whole, long eleven years. His frustration with his "evil" boss showed some of the pressures that the low-paid retail workers face and it is a wonder that anyone in retail smiles at all. I found this book not only very funny, but enlightening enough to show the retail-worker's plight. If you are in retail, customer service, or are a customer - YOU NEED THIS BOOK!
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1 of 1 people found the following review helpful
3.0 out of 5 stars Retail Ramblings by Kevin Domenic March 20, 2011
Format:Kindle Edition|Verified Purchase
Better Than Chocolate

This book is funny. It had me laughing within the first few pages and I could certainly identify with the big box superstores (particulary electronic) that he focused on. I also laughed at some of the obnoxious customers he described and really did feel for staff who work in these stores.

But by the end of it I felt like saying enough already, I get it. You don't like your job, maybe it's time you found another. Hopefully as a comic somewhere because you do have talent. Or possibly as a writer since I notice you also have several other books out in other genres.
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5.0 out of 5 stars FINALLY! December 11, 2013
Format:Kindle Edition|Verified Purchase
It came as such a relief to find this. Searching on books on "bad customers" led to so many dead ends with nothing but books on how to provide excellent customer service and just bad customer service, but this was just golden. Reading the experiences with not just the customers, but the management really made it feel like I was not going insane at my job. Such a relief and I share so many of the frustrations. It can be redundant, but that's what some weeks feel like just working in customer service. Really makes me appreciate the good customers and the good customer service received.
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Format:Kindle Edition
Having written a blog and having read plenty of others, I was prepared for the writing style of this book to be less "book" and more "blog". In fact, I liked the fact that it was set up this way.

I was entertained even as I cringed, from time to time, thinking "Oh lord, I think I've done that." I also kept nodding my head while reading about the push for service plans and such, as I recall the pitches for those on a regular basis.

The one about the two guys and the shredder... I wouldn't have handled it that nicely. I would have unplugged the shredder and taken it with me... or at least cut power to that and any other shredder on the floor available for "test driving." What jerks. Of course, I'd probably have gotten into trouble for it.

There were a few times when the end of a particular story/rant ended and I was frustrated because I wanted more detail on what happened at the end of it, but mostly I read the ending, shook my head and said "Wow." Having worked in food service, including delivering pizza, I have a few stories of my own and can relate to so very much of this book... but sometimes the things people will do still blow your mind.

The author made a statement at the beginning about spelling and other such proofreading things, and how he didn't want to hear about them (I forget his actual wording) because he initially wrote the posts for himself. I was worried when I read that, thinking it might be unreadable if the errors are too many. I hesitated, then took his statement with a grain of salt, and the errors, too.

It actually wasn't as bad as what I'd prepared myself for. There were errors, yes, but no worse than a lot of other books I've read recently.
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More About the Author

Kevin Domenic has been writing fantasy novels since age fourteen. Born in 1980, Kevin grew up in Thomas Edison's hometown of West Orange, New Jersey. Now living in St. Louis and pursing his writing career, Kevin's goal is not to create books, but worlds.

Much of Kevin's writing is based on his faith in Jesus Christ. While "The Fourth Dimension" takes a more abstract look at the concept of a Creator, his book "Building Blocks" focuses on the difficult questions facing Christians and addresses subjects such as faith in the face of tragedy, the hypocritical behavior within certain churches, and the process of growth through hardship.

When he isn't writing or working his full-time job, Kevin enjoys gaming, watching hockey, playing guitar, and of course, spending time with his wonderful fiance.

Although his current focus is the Fourth Dimension series, other unrelated projects are in the works as well.

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