I simply love Retail Superstars
! While it is an incredible collection of great stories of wildly successful independent retailers, the truth is that a chain-store CEO or a regional director, or a training or accounting department boss, can learn invaluable lessons from these pages. Bravo to George Whalin for a superb job! ---Tom Peters, business guru and bestselling author
George Whalin's passion for retailing shines through on every page of this terrific book, as he takes readers on a magical tour of the twenty-five greatest independent retailers in America. If you're in retail, Retail Superstars
is must reading. If you're not, you're going to love the ride. ---Bo Burlingham, editor at large, Inc.
magazine; author of Small Giants: Companies That Choose to Be Great Instead of Big
What a great service George Whalin has provided to the retail industry! As only he could do, Whalin is raising the bar on all retailers everywhere. Now takes his challenge: make your store the 'distinguishable and remarkable' twenty-sixth superstar! ---Patricia M. Johnson and Richard F. Outcalt, cofounders, The Retail Owners Institute(R)
About the Author
, founder of Retail Management Consultants, died on January 10, 2012, of complications from chemotherapy. He had advised retailers and manufacturers for more nearly 25 years. Prior to his consulting career, he spent 25 years as a store manager, owner, and retail executive. He lectured widely and appeared frequently in the media.