Most helpful positive review
11 of 11 people found the following review helpful
on July 31, 2012
When I first got the lanyard a few of the jewels fell off of the retracting portion. When I emailed the company they were very fast in sending out a new one and when I got it I was very happy to see they had not only sent me a new one, but also a small keychain one as well. I'm very happy with the product and even more impressed with the company.