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Reversing the Ostrich Approach to Diversity: Pulling your head out of the sand [Paperback]

A. S., Ph.D. Tolbert (Author)
4.7 out of 5 stars  See all reviews (3 customer reviews)

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Book Description

March 15, 2002 0967029139 978-0967029139
Reversing the Ostrich Approach to Diversity: Pulling your head out of the sand -- is a timely answer to the renewed urgency for diversity information, and quick implementation of action.

Presenting five, simple concepts for diversity awareness, the author, Dr. A. S. Tolbert, uses poignant, humorous examples and illustrations that mirror common behavior back to the reader. “If I can get people laughing at themselves,” says Tolbert, “much of the initial resistance to breaking a stereotypical mindset vanishes. People become less defensive, more open-minded, and receptive to making a few changes.” Once each concept has been introduced and explained, Tolbert takes the reader through a series of end-of-chapter exercises that jump-starts individual action.

Dealing with diversity challenges doesn’t have to take weeks out of people’s already over-booked schedules. Tolbert’s basic, to-the-point information, followed by do-it-now action steps, quickly sets the wheels of change in motion. It’s the kind of unifying change that also brings an opportunity to positively impact relationships, productivity, and profits.


Editorial Reviews

About the Author

Amy S. Tolbert, Ph.D., is a consultant and trainer in the areas of human resources and organization development. She is a principal of Effecting Creative Change in Organizations (ECCO International), which specializes in creating a new sense of spirit and preparing people and organizations for sustainability in an ever-changing environment.

Addressing diversity and multicultural issues, cross-cultural training, and managing a diverse workforce, Dr. Tolbert has co-authored and presented the “Discovering Diversity Profile,” a popular self-assessment tool, at the American Society for Training and Development (ASTD) International Conference and the Inscape Publishing (formerly Carlson Learning Company) International Conference. She has presented nationally and internationally at the International Human Resource Development Organization Conference; the International Management Development Organization; the “Quality Workforce for the Year 2000,” a national conference co-sponsored by ASTD; and other national conferences. She also co-developed the “Integrating Diversity Profile,” which assesses key areas for organizations to focus their time and energies regarding diversity efforts.

Dr. Tolbert consults and trains nationally in the areas of international training and development, e-learning/business television design and production, persuasive presentation/communication skills, managing within a diverse workforce, motivation and leadership skills. Her diverse client list includes 3M, Best Buy, Mayo Clinic, and the United Way.

Diverse experiences take Dr. Tolbert from the United States to Latin America, from Fortune 100 companies to non-profits and, from the cold winter climate of her home state of Minnesota to warm sunny climates whenever possible.

Although she has many accomplishments, she considers her marriage and two inspiring daughters to be at the top of the list. Dr. Tolbert received her doctorate in Human Resource Development, specializing in international/cross-cultural and diversity education and training, from the University of Minnesota.


Product Details

  • Paperback: 112 pages
  • Publisher: Nasus Pub (March 15, 2002)
  • Language: English
  • ISBN-10: 0967029139
  • ISBN-13: 978-0967029139
  • Product Dimensions: 8.7 x 6 x 0.3 inches
  • Shipping Weight: 6.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Best Sellers Rank: #2,225,002 in Books (See Top 100 in Books)

 

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Average Customer Review
4.7 out of 5 stars (3 customer reviews)
 
 
 
 
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2 of 2 people found the following review helpful:
5.0 out of 5 stars An Absolute "Must"!, October 1, 2003
By A Customer
This review is from: Reversing the Ostrich Approach to Diversity: Pulling your head out of the sand (Paperback)
R.O.A.D. is an absolute "must" for anyone dealing with today's rapidly-changing complexion of the American marketplace. A quick read, this book comes to life through Dr. Tolbert's use of real-world situations described in practical terms that all of us can understand (and even relate to!) -- followed by simple advice that's easy to grasp and follow. The bottom line -- this is all about what makes customers the same and different, and how we can use this knowledge to better serve them. Great stuff whether you're teaching business or practicing business, and a super case for pulling our heads out of ........ the sand!
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1 of 1 people found the following review helpful:
5.0 out of 5 stars Centering on five easy-to-understand concepts, May 6, 2002
This review is from: Reversing the Ostrich Approach to Diversity: Pulling your head out of the sand (Paperback)
Reversing The Ostrich Approach To Diversity by business and workplace development consultant A. S. Tolbert is a practical, effective guide centering on five easy-to-understand concepts to help incorporate diversity into one's business in order to improve the bottom line. From the long-term disadvantages of walking on eggshells to productive means of resolving conflict to improving one's instincts, interpersonal skills, and making oneself more presentable for promotion, Reversing the Ostrich Approach to Diversity is an impressive and fully accessible guide which ought to be required reading for anyone employed in or managing an ethnically or culturally diverse workplace!
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1 of 1 people found the following review helpful:
4.0 out of 5 stars 'R.O.A.D.' Map To A Better Place, April 29, 2002
By 
Michael Strand (Minnetonka, MN USA) - See all my reviews
This review is from: Reversing the Ostrich Approach to Diversity: Pulling your head out of the sand (Paperback)
'Just do it.' With apologies to the Swoosh people, their slogan also befits the empowering message of this quick but informative read from a knowledgeable business writer with the moxie to confront the status quo, while maintaining a healthy sense of humor about this sobering executive suite topic.

'R.O.A.D.' both spotlights and challenges our conventional avoidance techniques regarding the sometimes raw and always emotional subject of workplace diversity. Yet, rather than rub our noses in a collection of anecdotal shortcomings, author Amy S. Tolbert, Ph.D. helps the reader build toward a jolt of self-realization that it all makes sense. It's the difference between a slap in the face and seltzer down your pants - both get your attention, but one's a lot less painful.

Often, when the topic turns to workplace diversity, many a business exec. would rather clear land mines than conduct a self-assessment of this litigious and explosive subject. Yet, author/guide Tolbert clearly knows of what she writes, capturing the essence of the fears and foibles that shroud the root truths of the issue. By gently prodding the reader into a clearer understanding of why we tiptoe around the diversity question, she reveals the important practicalities of proactively and positively embracing it.

If R.O.A.D. were a recipe (and in a way, it is), Martha Stewart would proclaim it, "a good (and the right) thing."

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Inside This Book (learn more)
First Sentence:
What does diversity have to do with an ostrich? Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
ostrich approach, marginalize others
Key Phrases - Capitalized Phrases (CAPs): (learn more)
United States, African American, Affirmative Action, Need Help, Which Way Out of the Desert
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Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
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