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Rheem HP50RH Heat Pump Water Heater, 50 Gallon

by Rheem
2.8 out of 5 stars 16 customer reviews
| 5 answered questions

Price: $1,463.86 & FREE Shipping. Details
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  • High 2.0 Energy Factor (EF)
  • 3 operation nodes
  • Premium resistored anode rod protection, extends tank life
  • Standard 3/4" NPT inlet, outlet, and condensate drain connections
  • Easily replaces a standard electric water heater

Improve your home in time for spring Improve your home in time for spring

$1,463.86 & FREE Shipping. Details Only 1 left in stock. Ships from and sold by Amazon.com.


Product Description

Product Description

Rheem HP-50 50 Gallon Electric Heat Pump Water HeaterFeatures:High 2.0 Energy Factor (EF) 3 Operation modes Energy Saver (heat pump) Normal (heat pump with element backup) Electric Heat Only (two elements) 2-1/2" Non-CFC foam insulation Premium resistored anode rod protection, extends tank life Exclusive Rheemglas tank lining Factory installed T&P valve Brass drain valve Easy access side connections Standard 3/4" NPT water inlet, outlet, and condensate drain connections 21" diameter, fits through access doors Easily replaces a standard electric water heater Stainless steel resistor elements Heat pump operating range 40¡ F to 120¡ F Built in freeze/overheat protection Easy access, top mounted air filter 50 Gallon capacity Energy Factor 2.0 Energy Star rated Tank Warranty 10 years Parts Warranty 10 yearsFeatures & Benefits 2.0 Energy Factor - Over TWICE the efficiency of standard electric water heaters Uses heat pump technology for superb energy-efficiency Easy-to-use LED touch pad controls the water temperature range, 3 energy efficiency settings, and overall operation Ideal choice for new homes and for electric water heater replacements in attics, basements and garages Installs as easily as a standard electric water heater Standard 3/4" NPT water inlet, outlet and condensate drain connections 10-Year limited tank and parts warrantyChoose the Right Installation SiteFor best heat pump operation, the temperature in your region should average 40 degrees or above. Choose a warm installation site like an attic, garage or basement. Because a heat pump tends to cool the area where they are located, any type of air-source heat pump works more efficiently in a warm location. The heat pump will need 1,000 cubic feet of air space around it (approx. 10x10x10 ft. room).

From the Manufacturer

Rheem hybrid electric water heater features heat pump technology.The Rheem Hybrid Electric Water Heater features heat pump technology that makes it over TWICE as efficient as standard electric water heaters. That means if your annual energy cost for hot water is around $520, you could save as much as $286 per year! The Rheem Hybrid Electric Water Heater is also ENERGY STAR rated

Product Information

Technical Details

Part Number HP50RH
Item Weight 267 pounds
Product Dimensions 21 x 21 x 75.5 inches
Item model number HP50RH
Size 50 Gallon
Item Package Quantity 1
Certification energy_star
Warranty Description 6 year parts and tank. Warranties are only valid if unit was installed by a properly licensed technician

Additional Information

ASIN B003UHURTY
Customer Reviews
2.8 out of 5 stars 16 customer reviews

2.8 out of 5 stars
Best Sellers Rank #1,022,429 in Home Improvements (See top 100)
#1,401 in Home Improvement > Building Supplies > HVAC > Thermostats & Accessories > Thermostats > Programmable
#38,609 in Home Improvement > Contractor Supply
Shipping Weight 200 pounds (View shipping rates and policies)
Domestic Shipping This item is also available for shipping to select countries outside the U.S.
International Shipping This item is not eligible for international shipping. Learn More
Date First Available January 26, 2010

Warranty & Support

Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

Verified Purchase
While it does work fine in 'normal' mode, it does not in 'efficiency' mode -- one of the reasons for using such a water heater. I called Rheem and they sent out a replacement circuit board -- but the problem was not solved. The problem is that as the water temperature drops (either due to water usage or just over time), the heater does not start up again until the water temperature drops to 80 degrees. This is regardless of ambient temperatures. Try to wash dishes or take a shower when the water temperature is 82 degrees and you wouldn't be happy with such a heater.

The manufacture's tech people tell me that it is working according to specifications. I don't think this is the case. And if that were the case, don't buy a water heater with such ridiculous specifications.
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Our family recently moved into an all-electric house that was equipped with an obsolete, malfunctioning solar system. We needed to replace the solar system because it couldn't keep the water hot overnight, so we had to run the tank's heating elements for several hours a day. We were literally burning through money.

We looked into a regular electric water heater, which costs about half the price of this heat-pump water heater, but my experience with running heating elements on my failing solar unit made it clear that the elements run up a high energy bill. We installed this 50-gallon Rheem water heater six months ago and are extremely pleased.

Here's why this unit works so well for us.

Our energy company charges us on a graduated scale for kilowatts used. We have four rate levels, so for the first 600 kWh we pay an average of 15 cents/kWh. When we get above that the rate goes up to an average of 24 cents/kWh. Then the power company adds another 6 or 7 cents per kWh, just because they like to and the state lets them.

The impact of this on water heating is huge. If the heater uses only elements to heat the water, those draw a lot of power and the usage gets into the higher-tier rates real soon, and the electrons get real expensive really fast.

This came into play when we had a full house during the holiday season and set the water heater to operate using the elements to heat, rather than the heat pump. After our visitors left and we set the heater to the "energy-saving" mode, our energy bill dropped $80-$100. There were other variables in play at the time, but nearly all of the energy drop was in the water heater.

We think that this water heater provides value, even though it's more expensive to install.
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3 Comments 67 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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My propane water heater was consuming about 300 gallons of propane a year and costing me about $900 a year. This water heater is supposed to cost me about $230/yr in electricity. With the tax credit and fuel savings, this hybrid water heater will shortly pay for itself and provide great savings and more dependable energy costs -- especially since the old water heater was eight years old.

It turned out that the plumber/electrician had little trouble running a new electric line from the breaker box to the furnace room in my house. Hooking up the water heater was straightforward.

The compressor heat pump only operates a few times during the day and even when it operates, it is a quiet hum or buzz (like my refrigerator). Home Depot offers a very long protection package. Very exciting and worthwhile investment especially since new "high efficiency" propane water heaters consume about 260 gallons a year and tankless water heater heaters consume about 200 gallons of propane a year.
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Verified Purchase
Came well packaged. I installed it the next day in the garage. it does fine for a 2 person household. Don't know how it would work with more. I cannot vouch for long term effectiveness. I wanted to increase the temperature to 130 deg for longer lasting water and that kept setting off electronic sensors. The machine would reset itself and kept on working. I moved the temperature back down to the recommended 120.
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Contacting Rheem for Warranty in the US is ridiculous as well as the Canadian Rheem. I contacted the Rheem phone number on the tank and got onto a telephone merry-go-round and ended up being given the number for General Electric. The technician at G.E. told me they do not handle Rheem, and thats where it ended in the USA. I tried the Canadian one however I was given a technicians line but they were either not in or they didn't ever answer. I finally called a technician who was local and found the refrigerant had leaked out. He told me that Rheem told him to tell me to take the unit back to any home depot and they would return my money. They did not offer a replacement and the local technician told me they did not offer him anything for his two calls. By the way the unit was only a month old and working only for two weeks. This whole thing has been a night mare.
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Purchased our original unit in Spring of 2013. never worked correctly; constant error code A-004 (compressor...)
replaced under warranty in Spring of 2014....worked for about 3-4 months...we were travelling for the summer, and then I became ill, and never got back to it until summer of 2015. Still under warranty (10 years parts), labor not included.
Went to replace it, and after multiple phone calls, including over an hour on the phone today with Rheem ..most of it on hold, product is not in stock, and not scheduled for production.
In response to question of "was product ever going to be manufactured again?", they didn't know.
I was offered ~1/3 of what I paid for it a year and a half ago... Fair market value! Arrgghhh!
Most disappointing.
Potential buyers: beware!
Now on the hunt for another water heater...
Most disappointing...
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