Rheem RTG-74PVN Indoor Natural Gas Tankless Water Heater for 2-3 Bathroom Homes

by Rheem

Product Description

Includes Indoor Natural Gas Tankless Water Heater for 2-3 Bathroom Homes - RTG-74PVN

Product Details

• Shipping Weight: 66 pounds
• ASIN: B0015B4J50
• Average Customer Review: 2.8 out of 5 stars  See all reviews (22 customer reviews)
• Amazon Best Sellers Rank: #152,420 in Home Improvement (See Top 100 in Home Improvement)

Customer Reviews

Most Helpful Customer Reviews

72 of 74 people found the following review helpful:

2.0 out of 5 stars Rheem Tankless water heaters, January 13, 2009

By 

A. Anderson (California) - See all my reviews
(REAL NAME)   

This review is from: Rheem RTG-74PVN Indoor Natural Gas Tankless Water Heater for 2-3 Bathroom Homes (Misc.)

As a service provider, here was a recent and typical service call on a 74 model. the customer lives 1 1/4 hr away, call Sat with an error code 11. this had been in service for 3 months and worked fine, then quite. Rheem requires as a service provider, that I call in, get a case number and proceed from there. They are available Sat for tech support but good luck waiting on the phone. I came back Monday, trip number two, talked through two levels of tech support. I didn't agree with their assessment and they sent an ignition module. Wed, trip three, I installed the part and it. I tried to explain, it was most likely a control board and gas valve combined problem and the tech, she didn't think so. after 9 commbined hors of driving and attempts at service, the customer was left with a still non functioning water heater. I've been working on these for about 30 years but when I have to work according to their at a distance analysis, reading a prompter, service fails. They do not have a system of regional parts available and are not willing to allow me to purchase and stock these.
so if you are considering purchasing a tankless water heater, a little due diligence with regards to service will save an enormous amount of heartburn...
Paloma and Rheem need to create a service network that supports those in the field who will be performing warranty work. Until that day arrives, I do not recommend these...

25 of 25 people found the following review helpful:

4.0 out of 5 stars Great money saver, November 30, 2007

By 

B. Gardner - See all my reviews
(REAL NAME)   

I installed this unit myself with some help. It took some extra copper pipe, pipe cutters, sand paper, solder, a propane blow torch, concrete screws and drill for mounting, wire for the remote, and a flex-hose for the natural gas. The unit worked great the first time. With 2 people using it who like to take long showers and a dishwasher, it uses no more than 10 CCFs of natural gas per month (~$10). It provides enough hot water for at least 2 showers, though you still have to adjust as showers come on/off, as you would with a tank. The only real difference from a tank (besides the energy savings) is the extra 10 seconds it takes for the water to get hot. This is probably because it has to heat up the heat exchanger first before the water can get hot. I'm more than willing to deal with that for the savings and unlimited hot water!

18 of 19 people found the following review helpful:

5.0 out of 5 stars Unlimited hot water, April 13, 2008

By 

J B W "jweakman" - See all my reviews

I'm more than satisifed with our new Rheem tankless water heater; like the previous reviewer said, it does take a little longer to get hot water than it did with the tank. So when washing your hands, you may have to wait an extra 20 or 30 seconds for warm water. But once it does warm up, it never quits. We don't have any trouble with temperature fluctuations either. Endless showers, laundry, baths, and dishes are not a problem. So glad we decided to go with a Rheem; the Bosch units get inconsistent reviews and lots of complaints about customer service. My husband was able to install the Rheem himself and it fired right up on the first try. This unit is more than adequate for our family of five. I'd recommend it to anyone!